Business/Data Analyst

Why Concord Direct:

It’s our passion to help nonprofits exceed their goals, grow their direct response programs year-over-year, and help more people. As an employee, you’ll be proud of the work you’re doing to drive positive change in the world by empowering the work of our clients.

Company Description:                                                                                                                                   

We help organizations change the world by building valuable relationships with the people who support their missions. Since our founding as a printing company over 60 years ago, Concord Direct has continuously delivered innovative solutions to the timing, budget, and communications challenges unique to nonprofit organizations. Over the years, our team of experienced marketers has helped Concord Direct evolve into an all-in-one agency partner for nonprofits that want to generate results.

About This Position—What You Will Do:

As we continue to grow our web and digital capabilities for our nonprofit clients, we’re looking for people to play a pivotal role in supporting the Director of Engineering with the evolution of our company data and cloud architecture. In addition to supporting extensions to the data warehouse design, this role will design and develop ETL required to onboard new types of business data. Finally, this role will provide support for Analytics assignments as needed.

How You’ll Spend Your Time:

We envision the person in this role investing their time in the following disciplines:

 Primary Focus

Overall client success and satisfaction:

 ·        Full life cycle activities of data analytics to include requirements and design, data cleaning, developing analysis and reporting capabilities, linking databases and data sets. Provides expertise and authority on accurate meanings in source data.

 ·        Continuously monitoring performance and quality control plans to identify improvements in models; and to do related work as required.

 ·        Perform basic data management, data cleaning and statistical analysis using Python, R, or other statistical programming language on client data.

 ·        Produce and analyze reports with existing metrics, reports, dashboards, and BI processes to support ongoing, client success and improvements.

 ·        Collaborate with internal and external groups providing data & analytics support and reports.

 ·        Effectively communicate technical and general information to a variety of audiences including leadership and internal and external clients.

 ·        Lead technical conversations with different stakeholders to resolve any data issues, and support during the onboarding process, which includes data ingestion, normalization, and QC activities.

 ·        Efficiently manage our providers’ onboarding process through team delegation, ensuring customer delight.

 ·        Develop other databases and train non-analytics staff on proper data principles on an as-needed basis.

The Fine Print (Additional Qualifications)

Education:

o  Bachelor’s or master’s degree in a quantitative discipline such as: Mathematics, Economics, Computer Science, Information Management, Statistics, Public Health, or a related field

Qualifications:

o  Proficiency in use of data analytics and visualization software (e.g., Python, SQL, R, Tableau) as well as Microsoft Office, particularly Excel pivot tables

 o  Ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy.

 o  Proficiency in navigating computer systems; ability to learn new data systems quickly and to comply with data integrity and security to safeguard all personal identifiable information.

 o  Highly motivated and organized with the ability to work well in teams and independently on multiple simultaneous projects.

 o  Strong written and oral communication skills, with ability to be efficient and consistently deliver high-quality work under time constraints.

 o  Ability to demonstrate a professional, positive attitude and work ethic.

Location

We welcome applications from candidates across the country. The person in this role will be interacting daily with people who are 100% remote, and we welcome more full-time remote employees. Though we support flexible schedules, it’s important to note that our clients are largely based in Eastern Time. We are headquartered in Concord, NH and have pockets of employees who live in all three time zones.

Benefits

We offer a comprehensive benefits package, including:

●       Health insurance with dental plan and vision discount program

●       Company-funded Health Reimbursement Account (HRA)

●       Wellness program & Health Savings Account/Flexible Spending Account

●       401k Match

●       Life insurance and short-term disability insurance

●       Strengths-based professional development program

●       Values-led rewards & recognition program

Culture Matters: Diversity, Equity, and Inclusion

At Concord Direct, we believe that it takes diversity of thought, culture, background, and perspective to develop the most powerful and successful solutions for our nonprofit clients. Guided by our company values—curiosity, commitment, collaboration, community, integrity and innovation—we work to foster an environment where people thrive because of their differences, not in spite of them. We aspire to be more diverse and welcome applicants from all walks of life. If you believe you exemplify our values and want to help us build a more inclusive, diverse and equitable work environment, we encourage you to apply.

Concord Direct is an equal-opportunity employer and we are committed to fostering a culture of diversity, equity and inclusion. All qualified applicants will receive consideration without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic or any other unlawful criterion.

Please email resume, salary requirements, and a letter telling us why you are perfect for this job to resumes@concorddirect.com, or visit us at https://www.concorddirect.com/about/career/ . No phone calls please!