Topic: Project Management

Beyond Dashboards: Business Intelligence Tools for Program Analysis and Reporting

August 8, 2012
Strategic, mission-critical decisions require a clear understanding of program performance, but for most nonprofits, making decisions on facts rather than gut feelings is easier said than done. As a way to better understand program performance and become more responsive to changes, organizations are increasingly turning to dashboards—custom utilities that gather, organize and present information in an accessible way—that let them more effectively measure, monitor and manage the way they meet their missions. There are a number of ways to create dashboards, including using such common tools such as Excel or Access, or proprietary systems embedded in databases. But these approaches can lead to dashboards that are not very user-friendly and difficult to update.