Topic: Organizational Culture

How to Say Goodbye to a Valued Supporter

February 17, 2016
When a new volunteer walks into the doors of your organization, they feel the possibilities are endless. During the early stages of the budding relationship, you tend to be more attentive. Somewhere along the way—maybe a year from now, maybe 10 years from now—things change. That supporter moves on to something new. It doesn’t have to be an ugly breakup.  

The Mindful Community Manager

February 2, 2016
It’s common to think of a community manager as a moderator: someone to control the messaging and make sure things stay on track. While that’s a part of their role, there is so much more to community management than this! Although they do administer and/or create the rules for the community, they guide the members in a direction that educates, facilitates discussion, and helps each other succeed.  

Working with Distributed Teams

December 16, 2015
Information technology (and especially the Internet) have helped to remove geographic barriers that once defined working teams. Organizations of all sizes are finding that the benefits of distributed teams outweigh the risks and weaknesses.

Tips and Tools for Board and Committee Engagement

December 14, 2015
A common goal I’ve seen during my service on 11 nonprofit boards and government-related advisory committees is wanting to better engage a board or committee. Scaling a positive impact in the community requires hard work and intense collaboration. Involving strategic help from influential leaders is a key asset during this process. Here are some key questions you may be wondering about with answers about tips and tools.

What Is Nonprofit Technology?

December 4, 2015
For the past 14 years, I've been working for nonprofits. I've also become active in what we call the "nptech" community—"nptech" being shorthand for "nonprofit technology.” But nonprofits, which comprise about 10% of all US businesses, have wildly diverse business models. To suggest that there is a particular type of technology for nonprofits is akin to saying that all of the businesses in downtown Manhattan have similar technology needs. So what is nonprofit technology? It’s less of a platform and more of a philosophy.

How to Successfully Launch Your Nonprofit Online

November 16, 2015
The phase between “thinking about it” and actually launching your new nonprofit is crucial. What you do now can give you the boost you need for a successful launch.

Working with Distributed Teams

July 9, 2015
Information technology (and especially the Internet) have helped to remove geographic barriers that once defined working teams. Organizations of all sizes are finding that the benefits of distributed teams outweigh the risks and weaknesses.

7 Elements of a Successful Advocacy Network

July 2, 2015
Lessons learned from enormous, powerful national social movements can be easily translated into smaller networks as well—such as among project teams or within organizations—and can help foster a culture of collaboration.

The 18th Issue of NTEN: Change is out – “Organizational Effectiveness at Scale”

July 1, 2015
The 18th issue of NTEN: Change explores what organizations are doing to be more effective, and the actions that they're taking to scale up.

Beyond the Thank You Card: Meaningful volunteer appreciation

May 15, 2015
Effective recognition is a big deal when it comes to ensuring volunteers feel like they're a part of your nonprofit or organization. When I say “recognition,” I’m not just talking about thanking volunteers, although that’s essential, too. What I mean by recognition is the act of being acknowledged or appreciated or even seen.