Topic: Project Management

2 people, seated and talking; one person is showing the other something on a laptop

7 communication tips for nonprofit technology professionals

August 23, 2017
As an IT professional, the one hat that I wear every day is my “communications” hat. The following tips are bite-sized truffles of hard-earned wisdom intended to help the IT professional communicate with staff members more clearly about technology projects.
A woman with curly hair and light brown skin looks thoughtfully at her smart phone

Ready, set, chat?

August 17, 2017
Online and mobile chat or text options are being offered by more nonprofit organizations everyday. For people in situations where making a phone call isn't possible, online chat services can provide a desperately needed lifeline that traditional telephone hotlines can't. Here are some basic facts and considerations to assess the feasibility, organizational readiness, and capacity of starting a similar service for your nonprofit.    

Don’t have Jedi-level skills in tech? There’s an assessment for that.

July 25, 2017
We want a shiny new website (or a new email marketing platform, or a new CRM system…) like yesterday, but we don’t always fully understand what that means or have the words to explain what we’re really trying to solve for. That’s where being inquisitive comes into play. The Discovery Assessment is a tool that can help organizations prioritize their needs, uncover risks and constraints, and analyze the impact of a project on their current systems—all before diving into that project. 

How many fundraising platforms do you have?

May 25, 2017
When it comes to fundraising platforms, it's all too easy to start using a shiny new tool and end up with several systems that don't talk to each other—leading to extra expenses and duplication of work. Find out how one organization evaluated and consolidated platforms, saving time and money.

Building digital inclusion from the ground up

May 18, 2017
In San Antonio, the digital divide is just one of many hurdles our city’s population is facing, and a multifaceted issue requires multifaceted approaches. Digital inclusion is often depicted as a three-legged stool with training, broadband access, and devices as its interdependent legs. During my Fellowship year I have aimed to keep this model in mind, understanding that no single entity can resolve this issue alone.
Crowd of people

Change Is a People Thing

May 23, 2016
Regardless of the type of change that you might be leading in your organization, it’s vitally important to remember that not everyone deals with transition in the same way.

From Idea to Awesome: 7 Steps to Manage Change While Innovating

May 11, 2016
The problem is innovation is shiny and sexy and it’s easy to get excited about but... Everyone. Hates. Change. So you come up with a truly innovative idea, do your best to plan for the changes ahead, launch the project, but then you still encounter people problems that slow down adoption, or at worst, could lead to your project fizzling out.

Don’t Just Hand Over the Plans

January 25, 2016
The days of building a website as merely a static, informational thing are long past. We’re no longer build websites; we’re building a software product, and it’s extremely important for the values and mission of that product to be understood by those who are actually making it.

Listen, Listen, Listen

December 22, 2015
“If you build it, they will come” is a frequently quoted but also frequently misguided philosophy for the design and development of technology and software. As organizations look to increase engagement with communities they often think technology is the answer, and many move quickly to choosing a platform. In the nonprofit sector often, the result is wasted resources in an already resource-scarce environment, and, worse, the creation of a product that few use.