Topic: Program

Facts and feelings

May 31, 2017
Habitat for Humanity decided to test the power of technology to increase resident engagement in neighborhoods they serve. They launched a pilot project with 12 Habitat organizations across the country to determine whether using feedback loops increased participation by community residents. They share the results and the lessons learned.

6 ways to be cooler than school

May 22, 2017
The daunting task of dealing with new technology can feel so overwhelming to adult learners that they need a space designed where they can take a breath, have a laugh, and try again. Digital Inclusion Fellow Jamie Littlefield shares how she learned to help clients feel more at ease and make more progress in her Computer Help Lab.

Building digital inclusion from the ground up

May 18, 2017
In San Antonio, the digital divide is just one of many hurdles our city’s population is facing, and a multifaceted issue requires multifaceted approaches. Digital inclusion is often depicted as a three-legged stool with training, broadband access, and devices as its interdependent legs. During my Fellowship year I have aimed to keep this model in mind, understanding that no single entity can resolve this issue alone.

12 tips for engaging pro bono volunteers

April 24, 2017
In many nonprofit organizations, especially smaller ones, the staff are generalists: good at wearing many hats, and responding to the myriad needs of programs, clients and constituents. But imagine: What you could accomplish if you weren’t limited to the time and talent of paid staff?

Refurbished technology: an insider’s guide

April 18, 2017
There is a way to connect clients to the digital tools they need without spending thousands of dollars on new technology. Tech refurbishers—often nonprofits themselves—are repurposing unwanted electronics for digital inclusion programs, aiming to lower the cost to clients and curb the environmental impact of e-waste.

Meet the Trailblazers Changing the World

March 31, 2017
A new program that gives participants in-depth training in the key things they need to know as nonprofit tech professionals is paying dividends for the first 15 participants.

Why digital inclusion is part of your work

March 20, 2017
Digital inclusion cannot be won by digital inclusion organizations alone. No matter what our cause or focus, when we find ways to weave inclusion into our work, we increase our ability to do the greatest good.

Three Steps to Include No-Tech and Low-Tech Folks in Your Work

March 9, 2017
Technology can be a great tool for nonprofit practitioners, but it can also create a barrier to reaching the communities we care most about. Programs must be accessible to low-tech and no-tech populations, groups that are still widespread both in rural and urban areas. Here are 3 steps your team can take to include no-tech and low-tech communities in your programs.

How to create wicked simple volunteer email campaigns that inspire supporters

March 2, 2017
For nonprofits and membership-based organizations, volunteer management can feel overwhelming. There are often too many people and not enough time to maintain a personal touch with every person. Automated “drip campaigns” can be a simple way to stay in touch, nurture relationships, and even weave together requests for time and cash contributions.

5 Tips for Community Building through Digital Inclusion

February 22, 2017
In digital inclusion work, we often stress the importance of digital inclusion to things such as education, financial stability and economic mobility, and career advancement. As a Digital Inclusion Fellow, I’ve seen firsthand another perk to digital inclusion: community building.