Topic: Operations

Help make the 19NTC more welcoming

September 6, 2018
NTEN is creating an Accessibility Committee, that will identify ways for us to make our annual conference more welcoming - both online and onsite.

How to work with freelancers when their work is a mystery

September 5, 2018
You're not going to know everything about what your freelancer does, and that's OK. But it's important that you own your organization's Why and let it shape every decision you make together.

10 questions you need to ask when considering a new CRM

May 29, 2018
If a CRM change is on the horizon for your organization, there are some critical questions to consider before shopping for your next system.

Is your organization ready for GDPR?

May 21, 2018
There are new laws that may apply to your organization called the GDPR. If you think they don’t apply to you because you're based in the US, keep reading.

Should our nonprofit get cybersecurity insurance?

April 4, 2018
The answer starts with gaining a clear understanding of risk. Risk is part of existence. You can’t stop it. But there are things you can do to manage or mitigate risk: avoid, reduce, transfer, or accept.

To the cloud: One agency’s IT transformation

October 26, 2017
In 2013, several elements of our IT infrastructure were beginning to crumble and needed some major attention in order to make them more efficient. We needed our technology to be a useful tool instead of a hindrance to our staff. We decided to take a leap into the cloud—read our case study.

9 best practices for engagement in virtual meetings

October 10, 2017
More nonprofits are recognizing that offering some workplace flexibility to employees is not only an attractive benefit, but also can increase productivity and help prevent burnout. Workplace flexibility creates a need for better skills in facilitating virtual meetings, but there are some challenges to running effective virtual or hybrid meetings. Here are some tips to increase engagement and productivity.

4 questions to ask when creating your technology plan

September 26, 2017
Does your nonprofit have a technology plan? With a little forethought and strategic thinking, you can create a technology plan for your nonprofit that is effective and sustainable.

Seven tips for a successful website redesign process

September 12, 2017
In 2016-2017, a Washington, DC–based nonprofit with a staff of about 40 and a 3.5 million-dollar budget undertook a redesign process to convert a ColdFusion website into a content management system with a custom mobile-responsive theme. Feedback loops were built in to the ongoing process in order to course correct and gain early constructive criticism from internal stakeholders.

7 communication tips for nonprofit technology professionals

August 23, 2017
As an IT professional, the one hat that I wear every day is my “communications” hat. The following tips are bite-sized truffles of hard-earned wisdom intended to help the IT professional communicate with staff members more clearly about technology projects.