Topic: Digital Inclusion

Keep Austin connected: A vision for digital inclusion

September 21, 2017
The City of Austin’s vision is for every resident to have access to the knowledge and resources needed to participate in our emerging digital society. We need affordable and available devices for all residents. And it is critical that all Austinites understand technology and its relevancy to their daily lives, whether for helping with their kids’ homework, looking for jobs, getting access to health information, or accessing online government information.
Digital Inclusion Fellows & NTEN staff pose for a group photo.

Building connections to change lives

August 16, 2017
From July 2016 to July 2017, Digital Inclusion Fellows launched an impressive array of programs, initiatives, and events to promote digital inclusion and digital literacy in their communities. Along the way, they recorded data showing their progress and shared success stories and challenges from the field.

The rise of civic tech for social good

August 9, 2017
Civic tech is suddenly on a lot of people's minds. The reality, of course, is that many civic-oriented problem-solvers have been using innovative technology as part of their work for years. But the pace of experimentation and implementation now seems much faster. A closer look, however, shows that there are some critical gaps that need to be filled before civic tech can really claim to be solving important problems at scale.

Overcoming barriers to digital literacy programs

June 12, 2017
What are the barriers to implementing digital literacy programs at your organization? Panelists from a 2017 Nonprofit Technology Conference session on the subject discuss challenges and solutions, and offer resources to overcome those barriers.
3 people hold certificates earned from the Digital Empowerment Lab

Digital Empowerment

June 7, 2017
My job as a teacher is to envision a future for our students that includes technology as a tool for realizing their dreams. It's an educational investment that’s worth the time: Students emerge from our program confident in their ability to use technology to be problem solvers and motivated to become lifelong learners of technology. Here are some key aspects of our program design.

6 ways to be cooler than school

May 22, 2017
The daunting task of dealing with new technology can feel so overwhelming to adult learners that they need a space designed where they can take a breath, have a laugh, and try again. Digital Inclusion Fellow Jamie Littlefield shares how she learned to help clients feel more at ease and make more progress in her Computer Help Lab.

Building digital inclusion from the ground up

May 18, 2017
In San Antonio, the digital divide is just one of many hurdles our city’s population is facing, and a multifaceted issue requires multifaceted approaches. Digital inclusion is often depicted as a three-legged stool with training, broadband access, and devices as its interdependent legs. During my Fellowship year I have aimed to keep this model in mind, understanding that no single entity can resolve this issue alone.

Refurbished technology: an insider’s guide

April 18, 2017
There is a way to connect clients to the digital tools they need without spending thousands of dollars on new technology. Tech refurbishers—often nonprofits themselves—are repurposing unwanted electronics for digital inclusion programs, aiming to lower the cost to clients and curb the environmental impact of e-waste.

Why digital inclusion is part of your work

March 20, 2017
Digital inclusion cannot be won by digital inclusion organizations alone. No matter what our cause or focus, when we find ways to weave inclusion into our work, we increase our ability to do the greatest good.

Three Steps to Include No-Tech and Low-Tech Folks in Your Work

March 9, 2017
Technology can be a great tool for nonprofit practitioners, but it can also create a barrier to reaching the communities we care most about. Programs must be accessible to low-tech and no-tech populations, groups that are still widespread both in rural and urban areas. Here are 3 steps your team can take to include no-tech and low-tech communities in your programs.