Topic: Community Management

Top 5 skills of a great nonprofit community manager

July 18, 2018
What makes a good nonprofit community manager? Whether you want to add to your toolbox or are hiring someone new, focus on these skills.
Closeup of people's hands held out in a circle, each cupping a mound of dirt with seedlings

Member Retention: 4 Best Practices That Win Members for Life

November 14, 2016
Many organizations focus on gaining new members, but it’s much more cost effective for your organization to put your resources toward member retention. Learn 4 best practices that can help you win members for life.
photo of a pink heart on a stick, in focus, with heart-shaped lights in the dark background, slightly blurry

Take Heart: Tips for Building a Supportive Online Community

October 24, 2016
Providing online support in a meaningful and safe way can be difficult, but it is achievable with close monitoring, supervision, and technology.

Cat Herding 101

May 17, 2016
Let's focus on the basics for creating an engaged and effective online community by welcoming our community members, helping them connect and find value in the community, and appreciating them.

On Building the #TechKlub Network

February 9, 2016
New Technologies Locally is a program that has been introduced to Poland couple of years ago. One of its flagship projects is the network of Tech Clubs operating in 16 Polish cities. Meetings of Tech Clubs are held in all the cities at the same time on the first Wednesday of each month. From the beginning of the program, Tech Clubs have been visited by nearly 8,000 participants.
Jackie Robinson quote

Be a Guest Author for Connect: Measuring Impact

February 4, 2016
"Show me the impact." Have you ever uttered these words? Do they stir in you motivation, excitement, perhaps a little nerdy thrill? Spin that excitement into 800-1,200 words in Connect next month! March's theme is "Measuring Impact."

A Brief History of Tech Clubs in Poland

February 4, 2016
Our Tech Club meetings, held on the first Wednesday of each month, have already attracted thousands of people from all over Poland. The formula created by NTEN and transplanted into Poland has proven to be exactly what local NGOs need!
How to build community

The Mindful Community Manager

February 2, 2016
It’s common to think of a community manager as a moderator: someone to control the messaging and make sure things stay on track. While that’s a part of their role, there is so much more to community management than this! Although they do administer and/or create the rules for the community, they guide the members in a direction that educates, facilitates discussion, and helps each other succeed.