Topic: Change Management

People Are the Key to Your Technology Success

August 21, 2013
Talking tools can be really fun - looking into all of the various options and applications out there could take up your whole day if you let it. But, when thinking about new tools or using the ones you have to the best of their capability, it's humans that are necessary.

Case Study: Artist Trust Applies Lessons from the Nonprofit Tech Academy

June 7, 2013
Based in Seattle, Artist Trust supports and encourages artists working in all disciplines in order to enrich community life throughout the state of Washington. That can be difficult at times, since the state is large, with many remote areas. It's not uncommon for artists in rural areas to have to drive long distances simply to access the Internet. "We really needed to think about how we should be investing in technology to align with our strategic goal to reach people statewide from our small office in tech-savvy Seattle," explained Margit Rankin, executive director.

Transitioning Your Nonprofit to the Cloud

November 19, 2012
Recently, Heller Consulting presented a webinar series for NTEN about transitioning to the cloud. The series, "Transitioning your nonprofit to the Cloud: To Infinity and Beyond," consisted of three webinars covering the topics of Security and Risk, Data Migration, and Preparing Your Organization. With all technology projects, there are considerations around strategy, tactics, technology and people; we addressed each of these areas, providing participants with actionable steps to take back to their organizations, and (we hope) quite a bit of food for thought.

The Multi-Generational Appeal of Gamification in Online Communities

November 16, 2012
Gamification is employed by multiple websites across a variety of industries – LinkedIn, Merriam-Webster, FundingWorks, and Marketo marketing automation software – to name a few. Many industries are adopting gamification as a way to keep people involved and drive participation. Deloitte named gamification as one of its top tech trends for 2012.

Five Steps to Successful Crisis Communications

November 12, 2012
With more than a week since Superstorm Sandy hit, many nonprofits are asking the same question: how do we communicate during a crisis like that? It's not an easy situation to be in for anyone. Knowing how to get your message out and how to get support will help position you out in front the next time something like Sandy roars ashore (although hopefully not anytime soon!).