Webinar Series: Building Community through Twitter Chats

Webinar: What Twitter Chats Can Accomplish (and How) — held on 2/6

With all the social media channels out there today, it can be overwhelming to determine which is the best one to help you build and engage your community. Join this three part webinar series to learn what Twitter chats (and building community) can accomplish for your organization, for the participants, and for the community you wish to impact.Â

In this webinar, participants will learn:

  • how effective Twitter chats build community (4 P’s – purpose, people, process and platform)
  • how to determine the purpose of the community. What do you want the community to accomplish, and for whom?
  • how to evaluate progress, impact, effectiveness, and ensure chats are aligned with core values (and more importantly, how to ensure chats are not going counter to core values!)


Webinar: People and Process: The Building Blocks of a Strong Chat (and a Strong Community)— held on 2/13

Without people and process, it would so much tougher to meet our mission. Now that you have defined your purpose, our second segment will explore the importance and impact of the people in your Twitter community, and how to create engagement strategies that will impact your mission. We’ll also explore the step by step process of planning, building, facilitating, and following up.

In this webinar, participants will learn:

  • how to attract people to the chat, to the community overall. And how to engage across platforms (chat to community, community to chat)
  • learn how to engage likely and unlikely participants for the chat(s) through the power of actively engaging and inviting participants
  • to explore the step by step process of building a strong chat and community


Webinar: People and Process (Part 2): Facilitation Skills for Cranking Up the Engagementheld on 2/20

Join us for the third and final segment of our Twitter chat series and learn about how to facilitate in a way that builds camaraderies and cranks up the conversation. In this session, you’ll learn how to craft questions that bring out the best in the participants and create conversations that flow with creativity, innovation, and a desire to stay connected for whatever cause your community is focused on.

In this webinar, participants will learn:

  • the power of a simple RT (and how to increase its effectiveness)
  • to understand facilitating: The role of gatekeeper – maintaining the chat (and the community) as a safe, neutral environment for discussion
  • to practice the golden (social) rule: How to be sure the facilitation process models the behaviors we want to see in others


About the Presenter:

Hildy Gottlieb

Hildy is co-founder of Creating the Future, a nonprofit living laboratory for accelerating social change. Through her work with Creating the Future, Hildy co-founded the #NPCons twitter chat for consultants and coaches to community benefit organizations. Started in 2009, the NPCons chat grew from a sparsely attended chat to a fast-paced monthly discussion, facilitated by a team of trained volunteers – and routinely exceeding 500 tweets in an hour. In response to participants’ request for more time together, in 2011 the chat birthed a Facebook group where consultants from around the world actively engage – learning from each other and supporting each other every day.

In addition to her work as “Chief Boundary Pusher at Creating the Future, Hildy is a TEDx speaker and the author of “The Pollyanna Principles: Reinventing Nonprofit Organizations’ to Create the Future of Our World.”