Course: Building a Culture of Diversity and Inclusion

Get the tools and skills you need to identify and analyze implicit assumptions made in your own work. You’ll learn to analyze and describe your own motivation, power, and role within the citizen sector and the nonprofit field.

We will also work through the process of reflecting on how lived experience, privilege, and culture affect how you do your work, and be more critical and self-aware about decisions made regarding diversity and inclusion at leadership levels at your organization. You’ll leave with a clear sense of the potential effects of your organization’s decisions on constituents, staff, and our society as a whole.

You will also evaluate your organization’s status on diversity and inclusion, and learn how to create a customized action plan moving forward, including driving decision-making through data analysis, addressing bias, creating a safe workplace, diversifying outreach and hiring practices, and developing a code of conduct.

Learning Objectives
You will be able to…

  • Review the overall lens of diversity and inclusion as an emerging topic in workforce development and culture-building.
  • Reflect on your current organization’s assumptions and practices around diversity and inclusion.
  • Compare/contrast your current situation against public reports from other organizations.
  • Develop an action plan for creating an organizational culture rooted in empathy and inclusion.

Course Timeline

Course Timeline
Course readings and pre-course quiz are available Sunday and due before the live event.
The live event takes place Wednesday at 11am PST (recording will be available shortly after).
Homework is due the following Sunday. Faculty provide feedback within a week.

Professional Credential Units
In addition to our own Nonprofit Technology Professional Certificate, NTEN is an approved provider for a number of other professional credentials programs. This course qualifies for the following credits.

NTEN Professional Certificate 1 | CFRE 3 | CAE 1.5

Speaker: Monica Flores
Monica S. Flores has focused on web design and development since 2004 and currently serves as a technical project manager at Lullabot. She consulted through 10K Webdesign, where she primarily worked on projects as a senior adviser and lead developer: clarifying goals, communicating technical needs, creating functional specifications, architecting the database, producing wireframes, and implementing cost-effective solutions. She is committed to open source solutions, primarily the Drupal platform, which is in widespread use for government, education, community organizations, and non-profits. Her interest is in creating positive social change through supporting green and sustainably-focused organizations. She has been a primary developer, product manager, and digital director on websites for governmental agencies, state and local non-profit organizations, membership groups, and e-commerce for organizations including GIST Network for the U.S. Department of State, Green America, Ashoka Changemakers, Castro Valley Sanitary District, the West Contra Costa Integrated Waste Management Authority, The Sperm Bank of California, Art With Impact, and the Princeton Southern Ocean Carbon and Climate Observations and Modeling project. A frequent blogger, she published Fifty-one Ways to Build your Community of Clients Online (2008), Social Networking for Women in Business (2009) and Thirty Steps to Starting your Green Business (2010). She also publishes Drupal-related training articles and has been a featured speaker at DrupalCampHawaii, Podcamp Hawaii, Young Women Social Entrepreneurs, and the Young Nonprofit Professionals Network. For more information: or