Ask The Expert: Technology Management: Beyond “Have you tried turning it off and on again?”

There was a time when Technology Management meant the the same thing as Tech Support, involving the common refrain, “Have you tried turning it off and on again?” Nowadays it means so much more—technology is an integral part of an organization’s ability to deliver on its mission effectively.

From internal operations and program delivery to developing new technology solutions, organizations are being compelled to take a fresh look at how “Technology Management” becomes less of a strategy and more an aspect of organizational culture.

Join us this month as we speak with experts from across the sector to look at the critical things organizations need to keep in mind to effectively manage technology.

Following are a few questions that will help guide this discussion; we welcome your questions, as well:

  • How has Technology Management evolved, and where is it going?

  • How do you know what you don’t know so you can identify true needs?

  • Is your organization a Product Owner, and why does that matter?

“Ask the Expert” is an online series guided by you, the NTEN Community! You get a chance to interact directly with a panel of experts on our monthly theme. You can submit questions ahead of time on Twitter using #NTENask, send and email directly to Ash Shepherd (, or interact with the experts live during the call.

Participating in the live call is exclusive to and free for Members. Not a Member? Become one today! Portions of the recording of this event will be available to Non-members after the event.

Speaker: Seth Giammanco
Seth Giammanco is a Principal at MOD-Lab. Seth's in-depth experience combines ideation, implementation strategy, and hands-on technical skills for crafting engaging digital experiences. Seth has led the creation of numerous web solutions for large for-profit brands such as Motorola and New York Magazine, as well as a diverse collection of nonprofit organizations, such as The Partnership for Drug-Free Kids, Tribeca Film Institute, and Planned Parenthood. Seth is active on Twitter (@sethgiammanco), blogs, speaks on digital content for engaging web/mobile solutions, and is a board member and instructor at Jikishinkan Aikido Dojo in Brooklyn, NY.
Speaker: Isaac Shalev
Isaac combines technical, product and digital marketing knowledge with a keen sense of how people and organizations relate to technology and change. As president of Sage70, Isaac helps nonprofit organizations envision change, plan strategy, and put technology to work.