FAQs

Use this section to find answers to frequently asked questions about NTEN education programs.

Webinars

Courses

Professional Certificate

Faculty

Don’t see what you need? Contact us anytime via events@nten.org or (503) 272-8800 with questions or comments.


Webinars

How long do webinars last?

Webinars typically last 60 minutes.

How much do webinars cost?

Webinars are generally free for NTEN Members, $15 for Non-Members.

What if I registered but can’t attend the scheduled webinar?

Fear not! An email with a link to the recording will be sent out within 24 hours of the live event.

How are webinars different than courses?

Webinars are lecture-style educational events provided by a leading expert in the field with interactive questions & answers. A webinar is one 60-minute lecture, whereas a course is a week-long training involving more interactive components.


Courses

What are the topics covered in NTEN week-long courses?

Many topics will be covered within the following subject areas (see Courses page for more detail):

  • Leadership
  • IT
  • Programs
  • Fundraising
  • Marketing & Communications
What is the expected weekly time commitment?

Participants should anticipate 2–3 hours of program-related work for each week-long course.

How long is the live online session?

Online sessions typically run for about 90 minutes on Wednesdays, 11am–12:30pm PT.

What does it mean that the start date listed on the event is a Sunday?

It is just an indication of the week in which the course is run. We open up the course prior to the live event for participants to complete the pre-work and quiz in a slef-paced manner ahead of the live event on Wednesdays.

How will homework feedback be presented?

Faculty will provide participants with feedback to help them improve on their work and answer any outstanding questions. Participants will not receive a formal grade.

Who should participate?

The courses are designed with current nonprofit professionals in mind. We anticipate that most participants currently serve as staff in a nonprofit organization and manage either a strategy, a budget, or staff. In this way, participants are able to put the knowledge gained during the courses and the work products into immediate use with their team or organization. It also means that participants are not working with hypothetical scenarios but are bringing their real-world experiences into the lessons for more practical and valuable learning opportunities.

Who are the trainers?

Courses will be conducted by faculty and experts in the topic area.

How practical is the homework?

Homework assignments are designed to provide templates and processes that support strategic technology management in every organization. As such, you are encouraged to use your experience and current organizational challenges to complete assignments. These work products serve to support you in creating a full portfolio that reflects your knowledge and planning for technology across the organization.

Can a participant fail a course?

“Fail” is a strong word. It is possible to not receive credit towards a Professional Certificate should a participant not complete the required tasks.

How long does it take to complete a course?

Courses span one week and include the following: pre-readings, a knowledge check quiz, a live 90-minute online session, homework deadlines, and feedback from faculty.

What is the cost for each course?

The following are the current rates for individual courses: Member Rate $125/Non-Member Rate $250.

The prepaid option includes the certificate core and five in-depth courses, enough to qualify for the certificate if completed within the required 12-month period.


Professional Certificate

What are the topics covered in certificate core?

Core topics are:

  • Leadership: Culture and Change Management
  • Technology Project Planning
  • Digital Strategy
  • Social Media
  • IT Planning
  • Data Management
  • Metrics and Evaluation
  • Campaigns

Learn more about these courses in the Certificate Core Content Summary doc.

What is the expected weekly time commitment?

Participants should anticipate 2–3 hours of program-related work each week for 10 weeks.

How long are the live online sessions each week?

Online sessions run for 90 minutes on Tuesdays, 11am–12:30pm PT.

Who should participate?

The Nonprofit Technology Professional Certificate is designed with current nonprofit professionals in mind. We anticipate that most participants currently serve as staff in a nonprofit organization and manage either a strategy, a budget, or staff. In this way, participants are able to put the knowledge gained during the courses and the work products into immediate use with their team or organization. It also means that participants are not working with hypothetical scenarios but are bringing their real-world experiences into the lessons for more practical and valuable learning opportunities.

Who are the certificate trainers?

The curriculum is delivered by our expert faculty.

Are the homework assignments practical or hypothetical?

Homework assignments are designed to provide templates and processes that support strategic technology management in every organization. As such, you are encouraged to use your experience and current organizational challenges to complete assignments. These work products serve to support you in creating a full portfolio that reflects your knowledge and planning for technology across the organization.

What is the length and format of additional courses?

Courses will cover a week and will have the same format and flow as each of the 10 weeks in the certificate core.

What courses will be available?

We plan to offer 25 to 30 courses throughout the year with topics that fall into the following five categories: communications, fundraising, IT, leadership, and programs. NTEN staff are building the list of training courses based on feedback provided in participant registration as well as the topic suggestion form. Specific topics will be announced soon.

Can a participant take more than the required five courses?

Yes! The minimum to achieve your certificate is five courses. However, you are welcome and encouraged to take as many courses as you like. As a reminder, the work assignments from courses contribute to what you may present as a portfolio of your work; so we encourage you to select courses that help you demonstrate your knowledge and skills in the area(s) of nonprofit technology you are most interested.

Will courses offer content that will help in specific sectors such as legal services or environment?

At this time, course topics will fall under our five main categories—communications, fundraising, IT, leadership, and programs—so as to be broadly accessible.

What is the cost for the full certificate, including the additional courses?

The following are the current rates for each of the elements:

  • Prepaid Professional Certificate*: Member Rate $1,000/Non-Member Rate $2,000
  • Courses: Member Rate $125/Non-Member Rate $250
  • Certificate Core: Member Rate $750/Non-Member Rate $1,500

*The prepaid option includes the certificate core and five in-depth courses, enough to qualify for the Professional Certificate if completed within the required 12-month period.

Can a participant test out of some of the certificate core?

We plan to offer options for testing out of some certificate core content in the future, but at this time all participants are required to attend the full course.

How is the certificate core different from the NTEN Nonprofit Tech Academy or Nonprofit Tech Readiness program?

Both the NTEN Nonprofit Tech Academy and Nonprofit Tech Readiness programs helped pilot content, formats, and learning models to prepare us for the certificate. We have expanded the length of the certificate core course, added new topics to round out the full curriculum, and developed testing and assignment formats that ensure participants get the most out of the program for application directly into their work.

Does participation in the NTEN Nonprofit Tech Readiness or similar NTEN program apply towards earning the Professional Certificate?

If you are part of a Nonprofit Tech Readiness program, you are receiving access to the certificate core courses for free. Participants can then register for courses. Those who complete five courses will qualify for the certification.

*We are working to identify what this looks like for those who participated in Nonprofit Tech Readiness or Nonprofit Tech Academy cohorts prior to Spring 2016. Currently, there is no direct transfer.

Can a participant fail the program?

“Fail” is a strong word. It is possible to not receive the certification should a participant not complete the required certificate core and courses.

How will homework and project feedback be presented?

Faculty will provide participants with feedback to help them improve on their work. Participants will not receive a formal grade.

How long will the certificate be valid? What is the renewal process?

Currently, the certificate will not expire, nor does it have a renewal process. This is something that we will evaluate as the program proceeds.

Is there a verification process for those claiming to have the certificate?

NTEN is happy to confirm certification, but there will not be a public registry.

Faculty

Who are the trainers?

Courses will be conducted by faculty and experts in the topic area.

How do I become a trainer?

We are looking for trainers with areas of expertise in fundraising, IT, leadership, marketing and communications, and programs. Find out more.