Course | Participant FAQ

The following information serves as a resource for participants of NTEN courses.

1.Nonprofit Technology Professional Certificate #

In 2016 NTEN officially launch the Nonprofit Technology Professional Certificate as a unique opportunity for nonprofit professionals to earn recognition for gaining substantial professional development in technology specific to the nonprofit sector. The Certificate is comprised of 10 courses that make up the “Core” of the program and 5 elective courses. Elective courses can be also be taken as stand-alone courses without the Certificate Core.

You can learn more about the full details and requirements for the Professional Certificate here.

2.Overview - Flow & Time Commitment #

Each course happens over the span of a week with a time commitment of  2-3 hrs split between self-paced activities and a live event. The live event is also recorded and made available almost immediately so those who can’t attend the live event can still participate in the course. The goal is to create a more in-depth training experience with the flexibility needed still be able to focus on your job.

Course Timeline>

3.Systems Overview #

The following is some general information about each of the various technical systems used and how to navigate them. - Your Starting Point #

One Account, One Login
You will only ever need to log in at with your main account. From there you will able navigate to the other areas of the site and platforms without needing to log in again. You can find a wide range of additional information on how to manage your account here.

3.2.Online Training Center #

The Online Training Center is your hub for all your learning activity during the Core program. You will all materials, dates and links need to participate in all aspects of each week’s topic.

Accessing the Online Training Center

  1. Log in to your account at
  2. Navigate to Education > Learning Dashboard
  3. Click on the “Orientation Course” or the “Online Training Center” link

Access The Online Training Center

Navigating within the Online Training Center
To learn more about how to navigate within the Online Training Center be sure to take a few minutes and do the Orientation Course first.

Accessing Your Courses in the Online Training Center
Once in the Online Training Center, you can access your courses in three ways

  1. Click on the “My Learning” in the right-hand column
  2. Learning Calendar shows those coming up
  3. The area below dashboard graphs list courses you are enrolled in with a link to “See All” as well

Find My Courses

3.3.Live Event - Webinar Platform #


Getting access to the live event for your course is easy. Within the course, click on the link within the first virtual classroom module. It is the module directly after the pre-work quiz.

Live Event and Recording Link

Webinar Login
No need to passwords and all that. Just sign in as “Guest” and use a name that allows us to identify you in terms of marking your attendance at the live event.

Webinar Login

After each live event, the virtual classroom link is switched to point to the recording. The recording is interactive so any links shared or files available for download can be interacted with as well.

No Installs or Addons Required

The platform we use is Adobe Connect and should not require any installs or addons. You should be able to click on the link and participate through your browser.

4.First Action Items #

Action 1: Online Training Center Orientation
Be sure to take a few minutes to complete the Online Training Center Orientation course. This will give you a chance to make sure you know how to navigate a weekly course before you have to jump into your first one. See notes above in the Online Training Center section on who to navigate to your courses.

Action 2: Begin Pre-Work
Once a course is opened up (typically the Thursday or Friday prior to the live event) you will receive an email notifying you the course content can be accessed. To do this you simply navigate to your Certificate Dashboard where you will notice the text on your course has changed from “Enrolled” to “Access Course Content” and is now a link.

This link will take you directly to the Online Training Center where you can begin working on the Pre-Work at your own pace.

5.Professional Certificate Prepaid Option #

Those looking to complete the Professional Certificate should consider the Prepaid option as the most cost-effective approach. The prepaid option allows for substantial savings and covers the cost of registration for the following:

  • Certificate Core: 10-week program (offered twice a year)
  • 5 courses

Purchase vs Registration
Purchase of the Prepaid option gives you credits you can use to register for both the Core and up to five Courses without being charged. It does not automatically register you for anything.

Registering with Prepaid Credits
All you need to do to take advantage of your prepaid credits is be logged in. The system will recognize you as having available credits and should show you a $0.00 price option until all your credits have been used.

6.Accessing Support #

You can reach out to us at any time for assistance at

You can also share any questions in the Online Community and where we keep an eye on things and will respond so everyone can see the response. We also use this space to share answers in a public manner if we find we are getting multiple email requests on a similar topic.

From these two places, we can also look to schedule a call or video chat in order to get you the support you need.

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