Certificate Core: Participant FAQ

The following information is intended to serve as a resource for participants in the Certificate Core 10-week cohort. This includes those participating in one of our other programs that overlap with the Core as well.


1.Participation Guidelines

Whether participating in the Core to complete your Nonprofit Technology Professional Certificate or as a participant in one of our other cohort programs that overlap with the Core the guidelines are the same.

Registration and acceptance into the program are on an individual basis, not organization-wide. This allows for a single individual to have access to the online courses, participate in the online community, submit homework, etc.

2.Orientation Materials

Below is a copy of the orientation materials for the general Certificate Core. Please note that there are different Orientations for each of the programs that overlap with the core. Links to those program-specific materials are located below as well as in the Orientation Course you are enrolled in within the Online Learning Center.

Certificate Core Orientation

Slides Only

Alchemy Tech

Slides Only

3.Systems Overview

The following is some general information about each of the various systems we use throughout the program.

3.1.NTEN.org - Your Starting Point

One Account, One Login
You will only ever need to log in at nten.org with your main account. From there you will able navigate to the other areas of the site and platforms without needing to log in again. You can find a wide range of additional information on how to manage your account here.

3.2.Online Training Center

The Online Training Center is your hub for all your learning activity during the Core program. You will all materials, dates and links need to participate in all aspects of each week’s topic.

Accessing the Online Training Center

  1. Log in to your account at nten.org
  2. Navigate to Education > Learning Dashboard
  3. Click on the “Orientation Course” or the “Online Training Center” link

Access The Online Training Center

Navigating within the Online Training Center
To learn more about how to navigate within the Online Training Center be sure to take a few minutes and do the Orientation Course first.

Accessing Your Courses in the Online Training Center
Once in the Online Training Center, you can access your courses in three ways

  1. Click on the “My Learning” in the left-hand column
  2. Learning Calendar shows those coming up
  3. The area below the dashboard graphs list courses you are enrolled in with a link to “See All” as well

Find My Courses

3.3.Weekly Live Event - Webinar Platform


Getting access to each week’s live event is easy. Simply navigate to that week’s course and click on the link within the virtual classroom.

Live Event and Recording Link

You can also use the link provided in the calendar event for each week. However, you will need to navigate to the link within the actual course to access each week’s recording (see notes below).

Webinar Login
No need for passwords and all that. Just sign in as “Guest” and use a name that allows us to identify you in terms of marking your attendance at the live event.

Webinar Login

After each live event, we switch immediately switch the virtual classroom link to point to the recording. The recording is interactive so any links shared or files available for download can be interacted with as well.

Adobe Connect App

The platform we use is Adobe Connect. You will have the option to download an app (which you can find and download here) or access using your browser with no need to install anything.

3.4.Online Community Group

Navigating To the Online Community

Again, start by logging into your account at nten.org. From there look for the “Communities Discussion” link in the top navigation.

Once in the Community Discussion area click on 1) Communities Tab then 2) My Communities

You will now see a list of groups you have access to and will see one named after your cohort (i.e. Fall 2019) on the list.

Community FAQs

There is a fairly robust Help FAQ resource for the online community space as well as an explanation of our Community Guidelines.

4.First Action Items

During Week 0 (Orientation Week) there are two action items you can complete to help you be prepared to jump into Week 1.

Action 1: Online Training Center Orientation
Be sure to take a few minutes to complete the Online Training Center Orientation course. This will give you a chance to make sure you know how to navigate a weekly course before you have to jump into the first topic. See notes above in the Online Training Center section on who to navigate to this course.

Action 2: Introduce Yourself 
Within the Online Community group, there is a thread titled “Welcome & Introductions”. Take a moment to introduce yourself and get to know your peers who you will be learning with and from over the course of the cohort.



Below is a calendar with dates for the set elements of the Certificate Core specifically. Links for the specific programs that overlap with the Core but include additional programming can be found below as well below.

iCal Feed

Program Specific Calendars
Alchemy Tech: Web versioniCal Feed

6.Core Topics & Descriptions


You can find a full description of what is covered during the Core here. You can also view the course catalog to see what will available as well as part of your participation in the program.

7.Accessing Support

You can reach out to us at any time for assistance at training@nten.org

You can also share any questions in the Online Community and where we keep an eye on things and will respond so everyone can see the response. We also use this space to share answers in a public manner if we find we are getting multiple email requests around a similar topic.

From these two places, we can also look to schedule a call or video chat in order to get you the support you need.

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