Intro to Volunteer Management

Members $125/Non-members $250

NTEN courses run for one week and are offered twice a year.

I loved how Jeanne started by breaking down the differences between "volunteer management" and "volunteer engagement," and then used the road sign analogy throughout the presentation.
Former Volunteer Management Particpant

Course Overview


Identify touchpoints in recruiting and supporting volunteers

Decision Making

Make strategic decisions about how to create a supportive volunteer system


Identify and determine ways to lower barriers to the volunteer experience


Are you ready to create a vibrant volunteer culture in your nonprofit? Discover how building a culture of volunteer engagement for your nonprofit increases organizational capacity. Explore practical frameworks of volunteering and discuss trends in online and in-person volunteering.

In this course, you’ll discuss tips and strategies to effectively engage volunteers in multiple channels. Additionally, we’ll examine how nonprofits are currently leveraging volunteers to expand their impact. You’ll leave with new perspectives on involving volunteers across the organization, from direct service to behind the scenes, in both short-term and long-term relationships.


Jeanne Allen

Jeanne Allen Consulting
Jeanne teaches and consults with nonprofits in the intersection of Strategy, Leadership and Innovation. She is passionate about the network and technology mindset that nonprofits need to succeed in today's environment, Jeanne is a local organizer for NCTech4Good, and loves building the relationships to make that group successful. As a master trainer, facilitator and consultant, she definitely uses her extrovert tendencies to influence and create change.
Blended courses run for one week and offer a mix of self-paced and live events to offer both the flexibility you need with the personal connection you want.
Pre-Work (Readings & Quiz)

Live Event

Recording Available
20-30 mins (Self-Paced)
20-30 mins (Self-Paced)


Several relevant articles will establish key concepts and ideas as a primer to the live event, and help you to identify questions and topics you want to explore further.

Knowledge Check

A brief quiz will reinforce what you've learned so far. Don't stress - it isn't pass/fail - it is just to help you remember and distill the concepts you read in the pre-work.

Live Event

This is a 90-minute intensive online training. Presented by expert faculty in a state-of-the-art interactive learning environment, there are opportunities to interact with the presenter and your peers in real time. And if you can't make the live session, you'll be able to access a recording.


Faculty, themselves experts with a wealth of nonprofit experience, have created exercises that will reinforce what you've learned and give you actionable steps to improving your organization.

Earn While You Learn - Professional Credits

In addition to our own Nonprofit Technology Professional Certificate, NTEN is an approved provider for a number of other professional credentials programs. This course qualifies for the following credits:


NTEN Professional Certificate





Open For Registration

Intro to Volunteer Management
Wed, October 24, 2018Register