Working with Volunteers

Members $125/Non-members $250

NTEN courses run for one week and are offered twice a year.

I loved how Jeanne started by breaking down the differences between "volunteer management" and "volunteer engagement," and then used the road sign analogy throughout the presentation.
Former Volunteer Management Particpant

Course Overview


Identify touchpoints in recruiting and supporting volunteers

Decision Making

Make strategic decisions about how to create a supportive volunteer system


Identify and determine ways to lower barriers to the volunteer experience


Are you ready to create a vibrant volunteer culture in your nonprofit? Discover how building a culture of volunteer engagement for your nonprofit increases organizational capacity. Explore practical frameworks of volunteering and discuss trends in online and in-person volunteering.

In this course, you’ll discuss tips and strategies to effectively engage volunteers in multiple channels. Additionally, we’ll examine how nonprofits are currently leveraging volunteers to expand their impact. You’ll leave with new perspectives on involving volunteers across the organization, from direct service to behind the scenes, in both short-term and long-term relationships.


This course was previously titled Intro to Volunteer Management.


Jeanne Allen

Jeanne Allen Consulting
Jeanne teaches and consults with nonprofits in the intersection of Strategy, Leadership and Innovation. She is passionate about the network and technology mindset that nonprofits need to succeed in today\'s environment, Jeanne is a local organizer for NCTech4Good, and loves building the relationships to make that group successful. As a master trainer, facilitator and consultant, she definitely uses her extrovert tendencies to influence and create change.

Blended courses run for one week and offer a mix of self-paced and live events to offer both the flexibility you need with the personal connection you want.

Earn While You Learn - Professional Credits

In addition to our own Nonprofit Technology Professional Certificate, NTEN is an approved provider for a number of other professional credentials programs. This course qualifies for the following credits:


NTEN Professional Certificate



Open For Registration

Working with Volunteers
Wed, October 24, 2018Register