Streamlining Operations

Members $125/Non-members $250

NTEN courses run for one week and are offered twice a year.

Used wisely, technology can reduce data entry work, improve communications, and help administrative staff more effectively and efficiently support your organization’s work.
Instructor Peter Campbell

Course Overview

Business Process Analysis

Break down work processes into steps that can be streamlined or automated.

Paperless Processing

Replacing paper processes with automated, online processes.

Collaborative Communication

Understanding how to use collaborative technology to improve staff coordination and knowledge management.

Description

Nonprofits understand the important strategic role technology plays in fundraising and programs. Partly because technology funding for mission-related activities is easier to secure, and revenue returns justify fundraising investments. In contrast, operations are commonly underfunded because nonprofits are often unfairly evaluated on how little they spend on the necessary expenses to maintain and grow the organization.

In this course, we’ll discuss:

  • Technologies that support finance, HR, administration, and operations.
  • How tech can be used to streamline work and automate redundant tasks.
  • How you can work with staff, vendors, and other organizations to better advantage of existing tools.

While we’ll discuss technology, the class will be less about technology and more about the business processes and how technology can support them. Used wisely, technology can reduce data entry work, improve communications, and help administrative staff more effectively and efficiently support your organization’s work.

Presenters

Peter S Campbell

By day, Peter Campbell is the CIO at Legal Services Corporation, America’s Partner for Equal Justice. At other times, he can be found blogging and talking about all things nptech at Techcafeteria or on Twitter.
Blended courses run for one week and offer a mix of self-paced and live events to offer both the flexibility you need with the personal connection you want.
Pre-Work (Readings & Quiz)
Homework
Sun
Mon
Tues
Wed

Live Event

Recording Available
Thur
Fri
Sat
Sun
20-30 mins (Self-Paced)
90min
20-30 mins (Self-Paced)

Pre-Work

Several relevant articles will establish key concepts and ideas as a primer to the live event, and help you to identify questions and topics you want to explore further.

Knowledge Check

A brief quiz will reinforce what you've learned so far. Don't stress - it isn't pass/fail - it is just to help you remember and distill the concepts you read in the pre-work.

Live Event

This is a 90-minute live captioned online training with opportunities to interact with the presenter and your peers. And if you can't make the live session, you'll be able to access a captioned recording.

Homework

Faculty, themselves experts with a wealth of nonprofit experience, have created exercises that will reinforce what you've learned and give you actionable steps to improving your organization.

Earn While You Learn - Professional Credits

In addition to our own Nonprofit Technology Professional Certificate, NTEN is an approved provider for a number of other professional credentials programs. This course qualifies for the following credits:

1
3
1.5

NTEN Professional Certificate

CFRE

CAE