Learning and development in nonprofit data and tech

Members $125/Non-members $250

NTEN courses run for one week and are offered twice a year.

I was drowning when I got my first role using data and technology. Endlessly googling, hours redoing work, fear of messing up again, and pressure to work with systems and information I didn't understand. But with the right mixture of motivation, environment, and support, I became a professional using data and tech to help move organizations towards achieving their missions. If I could come from a theater and literature background and have this stuff make sense, then anyone can do it!
Instructor Emily Hicks-Rotella

Course Overview

Instructional design

Create a learning and development plan at either the individual, team, or organizational level.


Identify your own preferred learning styles and those of others.

Resourceful curation

Choose amongst different learning and development opportunities for the right people at the right times.


A great data and tech culture may only be as good as the organization’s overall learning and development culture. It’s because you need exponentially more skills, knowledge, and experiences each day to use data and technology for mission and impact. So how can you keep up? How do you keep staff engaged if they don’t consider themselves techies? How do you support and manage data and tech learning, even when it isn’t your thing?

In this course, you’ll learn the answers to these questions and more as we dive very, very deep into learning cultures specifically for data and technology in mission-driven work.

The pre-reading for this course will give you the shared language to talk about learning and development within organizations. It will also get you thinking about different approaches and opportunities for learning in general and how to apply those insights to this topic.

You’ll look at practices in the workplace, including experiences shared by others taking the course. Then you’ll create a matrix to help choose the most effective and enjoyable paths for individual learning styles across your organization.

As your course homework, you can choose to create a learning and development plan for yourself or an individual on your team, for your team, or for your entire organization.


Emily Beth Hicks-Rotella

Nonprofit Data & Technology Strategist
Make Tech Work For You
Profile Photo
Emily's vision statement: All mission-driven, social justice-oriented people and organizations will have the confidence and skills to learn, use and love data & technology as part of achieving their missions.Emily has over a decade of experience working with organizations of all shapes and sizes to support their data and technology culture and strategy. As part of this work, Emily supports staff members to learn, use, and love their data and technology, adds capacity to teams and organizations that need additional technical knowledge and skill, and uses a uniquely human and non-technical approach to develop and support a culture that sets up staff and organizations for success using data and technology for their missions and impact. Emily lives in the Bronx, New York with their wife and two young children, and when they aren't being a total data and tech nerd, they are either singing outside, snowboarding, skateboarding, reading, or getting more tattoos.
Blended courses run for one week and offer a mix of self-paced and live events to offer both the flexibility you need with the personal connection you want.
Pre-Work (Readings & Quiz)

Live Event

Recording Available
20-30 mins (Self-Paced)
20-30 mins (Self-Paced)


Several relevant articles will establish key concepts and ideas as a primer to the live event, and help you to identify questions and topics you want to explore further.

Knowledge Check

A brief quiz will reinforce what you've learned so far. Don't stress - it isn't pass/fail - it is just to help you remember and distill the concepts you read in the pre-work.

Live Event

This is a 90-minute live captioned online training with opportunities to interact with the presenter and your peers. And if you can't make the live session, you'll be able to access a captioned recording.


Faculty, themselves experts with a wealth of nonprofit experience, have created exercises that will reinforce what you've learned and give you actionable steps to improving your organization.

Earn While You Learn - Professional Credits

In addition to our own Nonprofit Technology Professional Certificate, NTEN is an approved provider for a number of other professional credentials programs. This course qualifies for the following credits:


NTEN Professional Certificate