Leading with technology roadmaps

Members $125/Non-members $250

NTEN courses run for one week and are offered twice a year.

Great course. Warm and welcoming. I am undereducated in nonprofit vernacular and practices, and this course and instructor made me feel empowered.
Former course participant

Course Overview

Strategic planning

Synthesize multiple initiatives into a logically organized sequence.


Learn strategies for co-developing a strong, shared vision of change.

Visual communication

Use tool-agnostic principles to concisely communicate a multi-faceted plan in a diagram.


Do you have lots of changes involving technology in the next year? A roadmap can be a fantastic communication tool to generate clarity and buy-in. And the great thing about roadmaps is that anyone in any technology-related function can use them. For example, you can use a roadmap to diagram changes to a nonprofit’s IT infrastructure and show planned improvements to how your program department uses technology, and lots more.

In this course, you’ll review human-centered and inclusive approaches for making your vision of the future leap off the page and into the hearts and minds of your teammates. You’ll learn about different methods you can use to tie the significant changes you’re anticipating to your organization’s overall mission. And you’ll discuss timely considerations, such as how and why you should share a plan for the future when it seems like the future is unknowable.

This course is for anyone who plans for and around technology. It’s designed to be equally applicable to team leaders and rockstar departments of one.


Emilio Arocho

Senior Director of Managed Services, Association Analytics
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Emilio Arocho operates at the intersection of technology, business strategy, and mission. For over a decade he has activated nonprofits to better architect business strategy and system design using data.Emilio has considerable experience in completing business transformation initiatives and managing teams who do the same, building strong data culture within organizations, developing software products, implementing CRMs, and more.Emilio currently works as the Senior Director of Managed Services at Association Analytics. He also serves on the executive committee of NTEN's Board of Directors, and regularly conducts speaking and writing engagements with NTEN and other esteemed organizations, including the American Society of Association Executives (ASAE) and the Institute for Credentialing Excellence.Prior to joining Association Analytics, Emilio held leadership positions with Nimble AMS, a Community Brands company, National Association for Healthcare Quality (NAHQ), Food and Drug Law Institute (FDLI), and additional amazing nonprofit organizations.
Blended courses run for one week and offer a mix of self-paced and live events to offer both the flexibility you need with the personal connection you want.
Pre-Work (Readings & Quiz)

Live Event

Recording Available
20-30 mins (Self-Paced)
20-30 mins (Self-Paced)


Several relevant articles will establish key concepts and ideas as a primer to the live event, and help you to identify questions and topics you want to explore further.

Knowledge Check

A brief quiz will reinforce what you've learned so far. Don't stress - it isn't pass/fail - it is just to help you remember and distill the concepts you read in the pre-work.

Live Event

This is a 90-minute live captioned online training with opportunities to interact with the presenter and your peers. And if you can't make the live session, you'll be able to access a captioned recording.


Faculty, themselves experts with a wealth of nonprofit experience, have created exercises that will reinforce what you've learned and give you actionable steps to improving your organization.

Earn While You Learn - Professional Credits

In addition to our own Nonprofit Technology Professional Certificate, NTEN is an approved provider for a number of other professional credentials programs. This course qualifies for the following credits:


NTEN Professional Certificate