IT planning and assessment

Members $125/Non-members $250

NTEN courses run for one week and are offered twice a year.

So full of useful information. You put my thoughts about the status of my org's tech into words and charts. I can't wait to get started on the homework and bring this to the staff. Thank you so much!
Former course participant

Course Overview

Managing technology

Identify key areas of technology your organization should be managing on an ongoing basis.

Strategic technology planning

Learn how to think about your strategic technology plan based on your organization's needs.


Explore ways to involve the full organization in your technology planning.


Every organization should have a technology plan. But how the plan is created, managed, and implemented will be different for every organization.

In this course, you’ll get familiar with the different types of technology plans, their focus, and how to get started with your plan. Technology plans without a budget are like a road trip without gas, so you’ll also learn about budgeting for success.

After this course, you’ll understand the basics of technology planning and budgets, know where to start, and have tools to understand and improve your organization’s current technology maturity.


Steve Heye

Social Impact Business Solutions Manager
Oracle Netsuite
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Steve Heye is a Business Solutions Manager at NetSuite (Oracle) where he acts as a technical expert on the Social Impact team which donates the NetSuite solution to nonprofits. He is the author of Chapter 1 on IT Alignment in the NTEN book, Managing Technology to Meet Your Mission. With over 20 years experience working with nonprofits and technology, Steve brings a real passion and unique set of experiences to the NPTech community. Previously Steve was the Manager of Technology at The Cara Program. He was responsible for driving the organization's strategic use of technology. He also has experience as the Digital Content Services Manager at the YMCA of Metro Chicago. He was responsible for managing all aspects of the YMCA's digital content creation including the web sites, intranet and social networking. A key role in Steve's past was with the Technology Resource Group at the YMCA of the USA for about ten years. He provided resources, conferences, and training that allows YMCAs nationwide to better leverage business systems and technology. Steve has a Bachelors degree in Finance from North Central College. You can keep up with Steve's thoughts and tips regarding nonprofit technology issues on his blog:
Blended courses run for one week and offer a mix of self-paced and live events to offer both the flexibility you need with the personal connection you want.
Pre-Work (Readings & Quiz)

Live Event

Recording Available
20-30 mins (Self-Paced)
20-30 mins (Self-Paced)


Several relevant articles will establish key concepts and ideas as a primer to the live event, and help you to identify questions and topics you want to explore further.

Knowledge Check

A brief quiz will reinforce what you've learned so far. Don't stress - it isn't pass/fail - it is just to help you remember and distill the concepts you read in the pre-work.

Live Event

This is a 90-minute live captioned online training with opportunities to interact with the presenter and your peers. And if you can't make the live session, you'll be able to access a captioned recording.


Faculty, themselves experts with a wealth of nonprofit experience, have created exercises that will reinforce what you've learned and give you actionable steps to improving your organization.

Earn While You Learn - Professional Credits

In addition to our own Nonprofit Technology Professional Certificate, NTEN is an approved provider for a number of other professional credentials programs. This course qualifies for the following credits:


NTEN Professional Certificate