Engaging Your Community

Members $125/Non-members $250

NTEN courses run for one week and are offered twice a year.

I thought this was an excellent intro-level course that gave me a solid framework for evaluating what my organization was doing well for community engagement, terms, and definitions that align with other aspects of our marketing efforts and the numerous real-world examples that were included.
Former Engaging Your Community participant

Course Overview


Identify and evaluate the current ways your cause or organization provides opportunities for community engagement

Strategic Planning

Determine which engagement strategies will best achieve the community connections your organization aspires to develop or strengthen

Change Management

Acquire capabilities to effectively communicate and influence the adoption of these best practices


In nonprofits, community engagement is often key to our missions. It’s how we get members, supporters, advocates, and donors. But how do you know which tactics work best? And what tools and resources are there to help you in your work?

We’ll explore how you can use technology along the various stages of a community engagement continuum, from showing that we understand and care about our community to enabling direct participation and collaboration. Course materials will showcase examples of online community engagement tactics used by various nonprofits, including common pitfalls and integration with offline activities.


Jennifer Barrett

Owner + Principal Consultant
Connect Consulting
Profile Photo
Ms. Barrett is a community leader with two decades of experience engaging volunteers, developing public outreach programs, and connecting government agencies, private nonprofits, and other community partners to build award-winning, collaborative programs. In early 2012, Ms. Barrett left her faculty position with Hawaii Sea Grant at the University of Hawaii at Manoa to launch her own consultancy. For the next five years, she helped nonprofits and community-minded businesses learn to harness the social web for social good. Currently, she supports and coaches clients to build relationships, mobilize community assets, and champion civic participation to amplify their impact.
Blended courses run for one week and offer a mix of self-paced and live events to offer both the flexibility you need with the personal connection you want.
Pre-Work (Readings & Quiz)

Live Event

Recording Available
20-30 mins (Self-Paced)
20-30 mins (Self-Paced)


Several relevant articles will establish key concepts and ideas as a primer to the live event, and help you to identify questions and topics you want to explore further.

Knowledge Check

A brief quiz will reinforce what you've learned so far. Don't stress - it isn't pass/fail - it is just to help you remember and distill the concepts you read in the pre-work.

Live Event

This is a 90-minute live captioned online training with opportunities to interact with the presenter and your peers. And if you can't make the live session, you'll be able to access a captioned recording.


Faculty, themselves experts with a wealth of nonprofit experience, have created exercises that will reinforce what you've learned and give you actionable steps to improving your organization.

Earn While You Learn - Professional Credits

In addition to our own Nonprofit Technology Professional Certificate, NTEN is an approved provider for a number of other professional credentials programs. This course qualifies for the following credits:


NTEN Professional Certificate