Foundations of digital inclusion

Members $125/Non-members $250

NTEN courses run for one week and are offered twice a year.

I really appreciated the homework. It was incredibly informative to research the city in which I live and see the digital distress here. Thank you also for the resources!
Former course participant

Course Overview


Learn about digital divides in the United States and its impacts on individuals in different communities.

Terminology and data

Get familiar with the key concepts, terminology, and data sources you’ll use to research and plan digital inclusion programs.

Programs and practices

Learn how digital inclusion practitioners create and manage programs that address different aspects of digital divides.


As our society becomes increasingly dependent on the digital economy, understanding the barriers to accessing digital resources is critical for nonprofits, education institutions, and governments.

In this course, you’ll dive into the core questions of digital inclusion. You’ll explore academic and data resources, and discuss real-world programs that can inform and inspire your organization’s own digital inclusion programs.


Daniel Lucio

Government and Community Affairs Manager
Google Fiber
Profile Photo

Daniel Lucio is the Government and Community Affairs Manager for Google Fiber in Austin. He was an NTEN Digital Inclusion Fellow from 2015 to 2016. At Google Fiber he creates and manages programs, investments and partnerships with nonprofits, local governments, and community stakeholders. These programs focus on providing resources to digitally distressed and underserved communities in Austin. Daniel also volunteers with a number of nonprofits that focus on social justice, homelessness and environmental conservation. 

Blended courses run for one week and offer a mix of self-paced and live events to offer both the flexibility you need with the personal connection you want.
Pre-Work (Readings & Quiz)

Live Event

Recording Available
20-30 mins (Self-Paced)
20-30 mins (Self-Paced)


Several relevant articles will establish key concepts and ideas as a primer to the live event, and help you to identify questions and topics you want to explore further.

Knowledge Check

A brief quiz will reinforce what you've learned so far. Don't stress - it isn't pass/fail - it is just to help you remember and distill the concepts you read in the pre-work.

Live Event

This is a 90-minute live captioned online training with opportunities to interact with the presenter and your peers. And if you can't make the live session, you'll be able to access a captioned recording.


Faculty, themselves experts with a wealth of nonprofit experience, have created exercises that will reinforce what you've learned and give you actionable steps to improving your organization.

Earn While You Learn - Professional Credits

In addition to our own Nonprofit Technology Professional Certificate, NTEN is an approved provider for a number of other professional credentials programs. This course qualifies for the following credits:


NTEN Professional Certificate