Expanding Home Connectivity In Your Community

Members $125/Non-members $250

NTEN courses run for one week and are offered twice a year.

This course was great. Thanks for breaking it down by experience level — sometimes it is hard to know where to start when there is so much to be done!
Former course participant

Course Overview

Digital Literacy in the Covid Era

Learn strategies for distance training and accessing low-cost connectivity

Project Planning

Identify the needs in your community and develop an appropriate response

Execution & Evaluation

Working together with community partner and volunteers, work the plan and make sure you’re tracking your impact


The global pandemic has made it crystal clear that everyone needs to have home internet access. But how do you do this when the population you’re working with are low-income and can’t afford a device or the monthly cost of the internet? And how do you provide digital skills training to new users when you can’t sit next to them? These are monumental challenges, but knowing that without a vaccine, the virus won’t be stopped and our older adults and immunocompromised neighbors are most at risk.

This course will discuss the ways you and your organization can make a difference in the lives of homebound individuals by helping them get fully connected to the internet.


Kami Griffiths

Community Tech Network
Profile Photo
Kami Griffiths is the executive director and co-founder of Community Tech Network, a nonprofit with the mission to transform lives through digital literacy. With over 15 years of experience working in the public sector, Kami has developed a passion for helping people gain access and better utilize technology, after witnessing firsthand how the digital divide and low literacy levels were aiding the cycle of poverty. She has worked for the City of New York Department of Parks & Recreation, managing 27 public access computing centers, teaching computer classes and establishing their volunteer trainer program. As the Training and Outreach Manager for TechSoup Global, Kami greatly expanded her knowledge and understanding of the nonprofit technology field, having conducted over 200 interviews with librarians and producing over 100 webinars. She is a founding member of the National Digital Inclusion Alliance (NDIA) and speaks nationally about digital inclusion.
Blended courses run for one week and offer a mix of self-paced and live events to offer both the flexibility you need with the personal connection you want.
Pre-Work (Readings & Quiz)

Live Event

Recording Available
20-30 mins (Self-Paced)
20-30 mins (Self-Paced)


Several relevant articles will establish key concepts and ideas as a primer to the live event, and help you to identify questions and topics you want to explore further.

Knowledge Check

A brief quiz will reinforce what you've learned so far. Don't stress - it isn't pass/fail - it is just to help you remember and distill the concepts you read in the pre-work.

Live Event

This is a 90-minute live captioned online training with opportunities to interact with the presenter and your peers. And if you can't make the live session, you'll be able to access a captioned recording.


Faculty, themselves experts with a wealth of nonprofit experience, have created exercises that will reinforce what you've learned and give you actionable steps to improving your organization.

Earn While You Learn - Professional Credits

In addition to our own Nonprofit Technology Professional Certificate, NTEN is an approved provider for a number of other professional credentials programs. This course qualifies for the following credits:


NTEN Professional Certificate