Evaluating community resources for digital inclusion

Members $125/Non-members $250

NTEN courses run for one week and are offered twice a year.

This course revived my interest in asset mapping and reminded me I need to be patient with partners, especially those new to the digital inclusion world.
Former course participant

Course Overview

Self evaluation

Understand your organizational resources, strengths, and collaborative practice.

Resource mapping

Identify and assess community resources.


Promote authentic collaboration and partnership within your organization and broaden your networks.


Communities already have many strengths, skills, and resources, and plenty of people ready to step up and help out. Engaging community partners in a meaningful and collaborative way can help your nonprofit’s services and digital inclusion programs flourish.

In this course, you’ll explore methods for evaluating your organizational practices and program needs while identifying community assets. Using an asset mapping framework grounded in race, social justice, and digital inclusion, you’ll learn how to assess potential partnerships and plan diverse, inclusive collaborations. You’ll also get tips on working with community, private, and government organizations and integrating them into your development and management of programs and policies.


David Keyes

Digital Equity Program Manager

David has worked for over 35 years on digital equity, community building, accessible communications, and race and social justice. He was the first community technology planner in the country and developed the City of Seattle’s digital inclusion programs. As the City’s current Digital Equity Program Manager, he continues to guide policy, programs and partnerships.

In 2016, David received the inaugural Charles Benton Digital Equity Champion Award from the National Digital Inclusion Alliance (NDIA) and the Benton Foundation. He has previous experience in community television operations and training, educational television production, online education, and community legal services. 

He is originally from Milwaukee, WI, and is a graduate of Antioch College and the University of Washington’s Evans School of Public Affairs. David loves to travel when possible, bike, hike and occasionally juggle balls and clubs.

Blended courses run for one week and offer a mix of self-paced and live events to offer both the flexibility you need with the personal connection you want.
Pre-Work (Readings & Quiz)

Live Event

Recording Available
20-30 mins (Self-Paced)
20-30 mins (Self-Paced)


Several relevant articles will establish key concepts and ideas as a primer to the live event, and help you to identify questions and topics you want to explore further.

Knowledge Check

A brief quiz will reinforce what you've learned so far. Don't stress - it isn't pass/fail - it is just to help you remember and distill the concepts you read in the pre-work.

Live Event

This is a 90-minute live captioned online training with opportunities to interact with the presenter and your peers. And if you can't make the live session, you'll be able to access a captioned recording.


Faculty, themselves experts with a wealth of nonprofit experience, have created exercises that will reinforce what you've learned and give you actionable steps to improving your organization.

Earn While You Learn - Professional Credits

In addition to our own Nonprofit Technology Professional Certificate, NTEN is an approved provider for a number of other professional credentials programs. This course qualifies for the following credits:


NTEN Professional Certificate