Digital inclusion project planning
NTEN courses run for one week and are offered twice a year.
Address all key components of digital equity.
Develop key performance indicators and a KPI tracking plan.
Anticipate change to address unforeseen challenges.
A successful digital inclusion program requires a deep understanding of the elements critical for success. Start by developing strategies to address all three legs of the digital inclusion stool: access, devices, and skills.
In this course, you’ll learn how to create measurable goals and gather the data you’ll need to report on them. You’ll also develop the necessary skills to anticipate challenges and quickly implement change to provide the best possible digital inclusion services.
Tianca CrockerAssistant Professor
UNC Charlotte School of Social Work
Tianca Crocker is a macro social worker and applied researcher motivated by the eradication of systemic poverty. Tianca is an Assistant Professor at the University of North Carolina at Charlotte. Her research focuses on information communication technology policies that enable digital equity for economic opportunity and social service modernization. She previously served as a Digital Inclusion Fellow at Austin Free-Net and as a Mozilla Open Leader focused on open data initiatives in Ghana. Tianca is a proud Virginia native with a penchant for crab cakes, yock, and muscadine grapes.
Earn While You Learn - Professional Credits
In addition to our own Nonprofit Technology Professional Certificate, NTEN is an approved provider for a number of other professional credentials programs. This course qualifies for the following credits: