Data management

Members $125/Non-members $250

NTEN courses run for one week and are offered twice a year.

This is my second course from NTEN, and again, it is raising the standard for what I expect from my future learning experiences. The instructor Janice Chan was excellent. Very knowledgeable and brought the class along with her. The concepts were broken down into manageable parts, examples were very relatable, and the information was useful and actionable. Please keep up the impeccable work.
Former course participant

Course Overview


Learn ways to assess and improve your data management systems and processes.

Data collection

Examine methods for designing and implementing data collection, with an eye toward data quality and usability.

Data management

Understand the flow of data through your organization and how to manage it over time.


At nonprofits, data is often thought of merely as an end product. Issues arise when there isn’t sufficient planning around collection methods, storage standards, and long-term management. The quality of the data suffers and it is not as usable and useful as it could be with better management.

In this course, you’ll become adept at data management, learning how to use data across the organization and over time. You’ll learn key logistical considerations, structures, and processes that can prevent data issues in the future despite everything feeling like a moving target. By the end of this course, you’ll be familiar with structures and processes that can help your organization use data for analysis, decision-making, operations, and more.


Janice Chan

Shift and Scaffold
Profile Photo
Janice Chan (she/her) is a nonprofit technologist turned service designer—essentially, a proud generalist whose mission is to make things less frustrating for people. Through her consulting work (, she helps small and mighty teams to collaborate more effectively by aligning their processes, programs, governance, and infrastructure to their mission, their theory of change, and their realities. She is also an NTEN faculty member and coach. Outside of work, Janice enjoys writing, traveling, eating new foods, building community, and making playlists.
Blended courses run for one week and offer a mix of self-paced and live events to offer both the flexibility you need with the personal connection you want.
Pre-Work (Readings & Quiz)

Live Event

Recording Available
20-30 mins (Self-Paced)
20-30 mins (Self-Paced)


Several relevant articles will establish key concepts and ideas as a primer to the live event, and help you to identify questions and topics you want to explore further.

Knowledge Check

A brief quiz will reinforce what you've learned so far. Don't stress - it isn't pass/fail - it is just to help you remember and distill the concepts you read in the pre-work.

Live Event

This is a 90-minute live captioned online training with opportunities to interact with the presenter and your peers. And if you can't make the live session, you'll be able to access a captioned recording.


Faculty, themselves experts with a wealth of nonprofit experience, have created exercises that will reinforce what you've learned and give you actionable steps to improving your organization.

Earn While You Learn - Professional Credits

In addition to our own Nonprofit Technology Professional Certificate, NTEN is an approved provider for a number of other professional credentials programs. This course qualifies for the following credits:


NTEN Professional Certificate