Data Management

Members $125/Non-members $250

NTEN courses run for one week and are offered twice a year.

This is my second course from NTEN, and again, it is raising the standard for what I expect from my future learning experiences. The instructor Janice Chan was excellent. Very knowledgeable and brought the class along with her. The concepts were broken down into manageable parts, examples were very relatable, and the information was useful and actionable. Please keep up the impeccable work.
former course participant

Course Overview


Participants will learn about ways to assess the current state of their data management systems and processes to identify opportunities for improvement.

Data Collection

Participants will learn methods to design and implement data collection with an eye towards data quality and usability (for analysis, data-driven decision making, operations, etc.)

Data Management

Participants will learn how to examine the flow of data through their organizations and how they can structure their data management to use that data across the organization and over time.


Data is powerful only so far as we can use it and trust it. Often in nonprofit organizations, data is thought of merely as an end product. Issues arise when there isn’t sufficient planning around collection methods, storage standards, and long-term management. How can we create structures and processes that support data-use across our organizations?

During this course, we’ll discuss key logistical considerations, structures, and processes to prevent issues down the line when everything feels like a moving target.


Janice Chan

Profile Photo

Janice Chan never was able to pick one thing to be when she grew up. While grown up status could be debated, what she currently does is consult ( and teach data management in NTEN’s Nonprofit Technology Professional Certificate Program. Originally from New York, Janice arrived south of the Mason-Dixon Line via St. Mary’s College of Maryland. Post-graduation, Janice served as an AmeriCorps*VISTA before officially joining the nonprofit sector. She has worn hats in data management, volunteer management, marketing and communications, grant writing, curriculum development, program management, technical training, change management, and project management. In short, Janice has spent more than a dozen years organizing and restructuring information so that teams can work together more effectively and focus on their missions. She also enjoys editing, making playlists, and figuring out how we could do this better. You can find her on Twitter @curiositybone.

Blended courses run for one week and offer a mix of self-paced and live events to offer both the flexibility you need with the personal connection you want.
Pre-Work (Readings & Quiz)

Live Event

Recording Available
20-30 mins (Self-Paced)
20-30 mins (Self-Paced)


Several relevant articles will establish key concepts and ideas as a primer to the live event, and help you to identify questions and topics you want to explore further.

Knowledge Check

A brief quiz will reinforce what you've learned so far. Don't stress - it isn't pass/fail - it is just to help you remember and distill the concepts you read in the pre-work.

Live Event

This is a 90-minute live captioned online training with opportunities to interact with the presenter and your peers. And if you can't make the live session, you'll be able to access a captioned recording.


Faculty, themselves experts with a wealth of nonprofit experience, have created exercises that will reinforce what you've learned and give you actionable steps to improving your organization.

Earn While You Learn - Professional Credits

In addition to our own Nonprofit Technology Professional Certificate, NTEN is an approved provider for a number of other professional credentials programs. This course qualifies for the following credits:


NTEN Professional Certificate