Basics of equitable program design

Members $125/Non-members $250

NTEN courses run for one week and are offered twice a year.

More than ever, nonprofits are challenged to develop sustainable and inclusive programs and resources for their clients and communities. Regardless of your title or experience, this course will help you gain a greater understanding of the tools and models necessary to enhance the efficacy and impact of your programs.
Instructor Bridget Jackson

Course Overview

Critical thinking

Learn how to use an equity lens for your program design process.

Change management

Apply a theory of change to identify implicit bias in program requirements and reporting.


Understand what equitable efficacy is and how to use it to evaluate your programs.


Has an existing program at your organization not accounted for the changing demographics of your service area? Are you aware of the unintended consequences for your organization when a service or resource intended to provide a benefit to individuals or communities has been deemed inequitable by the people you’re trying to serve?

You’re not alone. It can be a challenge for nonprofits to understand the delicate balance of intent versus impact in the creation and delivery of programs and services.

In this course, you’ll be introduced to concepts of equity-focused community design that are integral to implementing inclusive programs in your communities. You’ll explore specific practices for equitable program design, scheduling, and marketing. You’ll also learn essential skills for developing authentic engagement with your organization’s constituents during the design process. These elements of equitable program design are a critical factor in long-term systemic change and mission fulfillment.


Bridget Jackson

Senior Public Affairs and Communications Advisor, Western Region
NeighborWorks America
Profile Photo
Bridget is a PR and communications professional with more than two decades of corporate and agency experience. After transferring to a career in the nonprofit world several years ago, she now serves as a public affairs and communications advisor with NeighborWorks America. Her role at NeighborWorks America provides communications and public affairs guidance for hundreds of its nonprofit affordable housing and community development network members. She also proudly serves as a Co-Chair of the NTEN Board of Directors and delivers online education as part of NTEN's faculty roster.
Blended courses run for one week and offer a mix of self-paced and live events to offer both the flexibility you need with the personal connection you want.
Pre-Work (Readings & Quiz)

Live Event

Recording Available
20-30 mins (Self-Paced)
20-30 mins (Self-Paced)


Several relevant articles will establish key concepts and ideas as a primer to the live event, and help you to identify questions and topics you want to explore further.

Knowledge Check

A brief quiz will reinforce what you've learned so far. Don't stress - it isn't pass/fail - it is just to help you remember and distill the concepts you read in the pre-work.

Live Event

This is a 90-minute live captioned online training with opportunities to interact with the presenter and your peers. And if you can't make the live session, you'll be able to access a captioned recording.


Faculty, themselves experts with a wealth of nonprofit experience, have created exercises that will reinforce what you've learned and give you actionable steps to improving your organization.

Earn While You Learn - Professional Credits

In addition to our own Nonprofit Technology Professional Certificate, NTEN is an approved provider for a number of other professional credentials programs. This course qualifies for the following credits:


NTEN Professional Certificate