Basics of Equitable Program Design

Members $125/Non-members $250

NTEN courses run for one week and are offered twice a year.

More than ever, nonprofits are challenged by developing sustainable and inclusive programs and resources for their clients and communities. Regardless of your title or experience, this course will help you gain a greater understanding of the tools and models necessary to enhance the efficacy and impact of your programs.
Instructor Bridget Jackson

Course Overview

Critical Thinking

Learn to apply an "equity lens" to the design process. We'll discuss specific practices for equitable program design, scheduling, and marketing.

Change Management

Learn to apply the Theory of Change to identify implicit bias in program requirements and reporting.


Learn what "equitable efficacy" is and how to use this concept to evaluate your programs.


Nonprofits are sometimes challenged by understanding the delicate balance of intent versus impact in the creation and delivery of programs and services.

Has an existing program at your organization not accounted for the changing demographics of your service area? Are you aware of the unintended consequences for your organization when a service or resource intended to provide a benefit to individuals or communities has been deemed “inequitable” by the people you’re trying to serve?

In “Basics of Equitable Program Design,” you’ll be introduced to concepts of equity-focused community design that are integral to implementing inclusive programs into your communities. You’ll also learn skills that are essential to developing authentic engagement with your organization’s constituents during the design process. These elements of equitable program design are a critical factor in long-term systemic change and mission fulfillment.


Bridget Jackson

Sr. Public Affairs and Communications Advisor, PACA, Western Region
NeighborWorks America
Profile Photo

I am a PR and communications professional with two decades of corporate and agency experience. After transferring to a career in the nonprofit world several years ago, I now serve as a public affairs and communications advisor with NeighborWorks America.

My role at NeighborWorks America provides communications and public affairs guidance for hundreds of our nonprofit affordable housing and community development network members.

It is a pleasure to be part of all the valuable networking and learning experiences that NTEN has to offer, and I look forward to bringing my skills as a collaborative and creative nonprofit communications professional to support the NTEN board’s strategic goals.

Blended courses run for one week and offer a mix of self-paced and live events to offer both the flexibility you need with the personal connection you want.
Pre-Work (Readings & Quiz)

Live Event

Recording Available
20-30 mins (Self-Paced)
20-30 mins (Self-Paced)


Several relevant articles will establish key concepts and ideas as a primer to the live event, and help you to identify questions and topics you want to explore further.

Knowledge Check

A brief quiz will reinforce what you've learned so far. Don't stress - it isn't pass/fail - it is just to help you remember and distill the concepts you read in the pre-work.

Live Event

This is a 90-minute live captioned online training with opportunities to interact with the presenter and your peers. And if you can't make the live session, you'll be able to access a captioned recording.


Faculty, themselves experts with a wealth of nonprofit experience, have created exercises that will reinforce what you've learned and give you actionable steps to improving your organization.

Earn While You Learn - Professional Credits

In addition to our own Nonprofit Technology Professional Certificate, NTEN is an approved provider for a number of other professional credentials programs. This course qualifies for the following credits:


NTEN Professional Certificate