Develop Good Data Practice

Members $125/Non-members $250

NTEN courses run for one week and are offered twice a year.

Just wanted to say I got the most of out of this course. I had some data management background and I can attest the information was very relevant and useful.
Former Advanced Data Management participant

Course Overview

Process Management

Evaluate your organization’s current feedback loop of design, collect, analyze, dialogue, and how to course-correct

Metric Analysis

Identify, assess, and prioritize your current key performance indicators

Visual Communications

Design a dashboard for desired key performance indicators and develop a data collection plan for items not currently tracked


Deepen your understanding of data constructs such as references, normalized data, and survey question types. We will unpack the feedback loop cycle and evaluate how feedback is integrated (or not) into current data management practices within your organization. We’ll demonstrate sample key performance indicators (KPIs) and survey data in use at other organizations, including an overview of website analytics.

You will also work on documenting your existing KPIs, if any, and develop a plan to investigate desired KPIs which are not currently tracked. We will discuss processes to identify and prioritize the adoption of internal reporting team-wide and strategies to implement a culture of decision-making that is driven by data.

This course was previously titled Advanced Data Management.

Blended courses run for one week and offer a mix of self-paced and live events to offer both the flexibility you need with the personal connection you want.

Earn While You Learn - Professional Credits

In addition to our own Nonprofit Technology Professional Certificate, NTEN is an approved provider for a number of other professional credentials programs. This course qualifies for the following credits:


NTEN Professional Certificate