Category: Digital Inclusion

Organizations and individuals at businesses and nonprofit organizations can unite in several ways in the pursuit of common goals for communities. Among these relationships are partnerships, collaborations, and short-term and long-term alliances. Community-wide digital inclusion coalitions and efforts can effectively spark conversations and promote an actionable framework to increase broadband adoption and use, build digital literacy skills, and promote civic engagement.

This course is valuable for librarians, educators, technologists, government (local, state, federal) employees, community developers, those who work for foundations and corporations, and telecommunications professionals. Learn more effective ways to build relationships and partnerships that educate community members on technology and how to access affordable and reliable broadband service. The types of potential digital inclusion partnerships explored in this course will be based on foundational strategies to provide access, training, and literacy across communities.

How can we measure digital inclusion in a community? This course will discuss digital inclusion and its dimensions and consider data tools that will help you make good decisions with digital inclusion in mind.

The objective is to provide participants with a better understanding of the data tools available to assess the digital inclusion landscape, and how those can inform our decisions around advancing digital equity in your community.

This course is designed for nonprofit professionals working on digital inclusion programs.

Digital literacy programs are designed to help participants overcome barriers to actively participate in a digital society. But what about participants with physical or cognitive disabilities?

To address the needs of all digital literacy participants, practitioners need to ensure that their programs and spaces include people of all abilities. This is possible when practitioners know the fundamentals of accessible communication, assistive technologies (both hardware and software), and adaptive spaces. And focusing on accessibility improves usability for all participants.

During this course, we’ll cover three key elements

  • The fundamentals of accessibility within the context of digital literacy programs
  • How to identify and implement new strategies for including people with disabilities
  • Important considerations for evaluating and modifying the physical space for program delivery

You’ll leave this course with the key skills to make accessibility and inclusion a more central part of your new or existing digital literacy programs.

Millions of Americans still lack internet access at home and many more lack the basic digital skills to accomplish critical tasks like conducting job search, communicating with friends and family, or researching information online. Based on research from Pew Internet, we know these people are older adults, have lower incomes and educational attainment, are immigrants, or have a disability. One of the best ways to address this need is to meet those people where they are and provide training.

However, simply hanging fliers or adding a blurb to a newsletter won’t bring people in the door. We’ll cover strategies and tools for how to listen to community needs, respond with classes that meet those needs, and work with trusted partners to spread the word is a proven way to provide the support to close the digital divide in your community.

In this course, we will review current research and best practices for supporting a diverse set of digital literacy learners, including those with low literacy levels, people with disabilities, youth, seniors, and non-English speakers. We will also explore a wide variety of resources and networking opportunities to enhance your understanding of both the challenges of supporting a variety of learners and the solutions at your disposal.

You’ll have the opportunity to share both dilemmas and successful interventions with peers. Together we will identify potential local resources to support your efforts.