Latest Articles

6 ways to be cooler than school

May 22, 2017
The daunting task of dealing with new technology can feel so overwhelming to adult learners that they need a space designed where they can take a breath, have a laugh, and try again. Digital Inclusion Fellow Jamie Littlefield shares how she learned to help clients feel more at ease and make more progress in her Computer Help Lab.
a picture of a hole in a floor with the word "beware" spray painted next to it

5 common pitfalls to avoid with IT service providers

May 19, 2017
Using managed IT services can be great for nonprofits small and large, but it does come with some risks. Here are a few ways you can avoid those risks and get the best IT support for your organization.

Building digital inclusion from the ground up

May 18, 2017
In San Antonio, the digital divide is just one of many hurdles our city’s population is facing, and a multifaceted issue requires multifaceted approaches. Digital inclusion is often depicted as a three-legged stool with training, broadband access, and devices as its interdependent legs. During my Fellowship year I have aimed to keep this model in mind, understanding that no single entity can resolve this issue alone.
Screenshot of WannaCry ransomware

Protect your nonprofit from cyber attacks

May 17, 2017
Nonprofits are at great risk of cyber attacks like the WannaCry ransomware attack, which infected more than 200,000 computers last week. Get the 4-1-1 about internet security from a nonprofit expert.

18NTC Session Proposals: Updates & Changes

May 16, 2017
It’s that time of year again when we start talking about proposals for the next Nonprofit Technology Conference (NTC). We've been gathering feedback over the past few years and have some updates to share, including a revamped timeline.
Close-up of someone holding a smart phone with the word "donate" on the screen

How to create a peer-to-peer fundraising campaign on Facebook

May 11, 2017
5 quick steps to empowering your supporters to fundraise for your nonprofit.

Remembering Marc Osten: Nonprofit technology activist and early NTEN board member

May 4, 2017
A tribute to Marc Osten, founding NTEN board member, with remembrances from the nonprofit tech community.
Two men talking at the 2017 Nonprofit Technology Conference.

Your digital strategy is not optional

May 1, 2017
Your organization’s website is at the crux of how people relate to your organization and its work. When something is wrong, it hurts your ability to attract, engage, and convert the people you need.

5 Membership Software Features You Absolutely Need

April 26, 2017
Membership management software equips organizations with tools to streamline their membership efforts. Learn which software features are a must-have.