Values and beliefs


The change we want to create is rooted in our organizational values. These values are at the heart of all we do, driving the decisions we make, shaping our priorities, and framing how we engage with our members, community, and others in the sector.

Integrity and compassion

We act with courage and operate with transparency. We’re honest with and kind to ourselves, each other, and our community.

Excellence and savvy

As individuals and as a team, we hold ourselves accountable for high-quality work that prioritizes creativity, reflection, intention, and sustainability. We’re professionals with valuable expertise that we share abundantly with the community.

Community and humanity

We’re accessible and inclusive in our practices and programs, centering our members, our community, and the larger nonprofit sector in our decisions. We value the knowledge of our experienced and diverse community. We find ways to have fun, enjoy life, and celebrate the human side of technology while recognizing the critical impact of our work and the work of the nonprofit sector as a whole.

Equity and liberation

We advance equity in our everyday actions and the systems we create for our work. We are invested in collective liberation because we know our freedoms are tied together. Learn about our commitment to equity and liberation.


Our beliefs are the core truths we embrace and defend. They are based on carefully listening to our community and closely examining our collective experiences. We fondly call these beliefs The NTEN 6.

1. The internet is a powerful and necessary tool.

It is vital that the internet is affordable and accessible to all people.

2. Technology is an investment central to all programs and services.

Technology is not overhead. It is an essential part of strategic planning and budgeting by organizational leadership.

3. Every role at a nonprofit requires technology.

Yet many people have limited access to training. If a nonprofit hopes to effect change, it must start with itself by investing in continuous professional development for all employees regardless of job title.

4. Helping others starts with respecting ourselves.

Nonprofits cannot effect change when it’s acceptable for employees to earn below-market pay, benefits, and training because they chose a career in the social good sector.

5. Sharing knowledge and experience creates powerful solutions.

Because many of the problems facing our society have overlapping causes, we must stop hoarding resources and explore collaborative opportunities.

6. Change happens when the entire sector comes together.

Nonprofits can’t do the heavy lifting alone. We are a community of nonprofits, funders, consultants, vendors, and technology providers. Each of us has a role to play in building, sustaining, and powering our community.