June 2009

So put your hands up and stand up / Then sit yourself down / 'Cause it's hard to read if your head isn't level with the screen. If you like what you read, support us by becoming a member.

INTRODUCTION

Ahhhh, the 2009 NTC. It feels like only yesterday: I was guzzling 60+ ounces of coffee a day and meeting more people in 72 hours than I usually meet all year!

Even though we brought together 1450 people in San Francisco, we know most of you couldn't make it. Even if you did, you probably couldn't get to all the sessions you wanted to attend. So we're providing you with a handy-dandy summary of the best* NTC sessions of 2009.

What's striking to me is that there's such a broad variety of topics represented -- and that only one (1!) has anything to do with social media. It's a nice mix: the ROI of technology investments, online communications, fundraising appeals, virtualization, cloud computing, and Causes for Facebook.

If you like the articles, don't forget that the session materials -- slides, handouts, etc. -- are all available on our website. We even have some audio and video recordings this year.

If you're really excited, make sure to sign up for the 10NTC community planning call. We can't wait to get started on planning for Atlanta!

Best,

Holly

(* No value judgments here! We went by the actual session ratings turned in by attendees.)

A VERY BRIEF PRIMER: MEASURING THE RETURN ON INVESTMENT OF NONPROFIT TECHNOLOGY

Beth Kanter, Beth's Blog

ROI -- or Return on Investment -- is a pre- and/or post-evaluation process and analysis of three factors: benefits, costs, and value of a specific technology purchase over time. ROI can help your organization avoid a technology purchase that is a huge mistake -- or avoid not investing in a technology that could return many dividends.

But if you approach ROI as just a financial analysis, you're missing the point.

ONLINE COMMUNICATIONS THAT DON'T SUCK

John Kenyon, Jennie Anderson, AIDS.gov, and William Neuheisel, DC Central Kitchen

Imagine producing online communications you're proud to share with the world and that garner praise from funders, donors, and other stakeholders.

Well, I am here to tell you that in general they are actually, um... pitiful. Dreadful. While there are exceptions, most have a lot of room for improvement.

And while social media and Web 2.0 are great, if you don't have an effective website and email communications, you are largely wasting your effort trying to engage new audiences online.

LEVAR BURTON, FUNDRISING GURU? (or JOIN! RENEW! GIVE! GET!)

Marc Ruben, M+R Strategic Services

In a packed room at the 2009 NTC in San Francisco, LeVar Burton loomed large. Well, not LeVar in the flesh, but rather his metaphorical presence, in the form of the famous adage from his "Reading Rainbow" TV series: "Don't take my word for it."

All those tried-and-true strategies you read about in case studies, blogs, and, yes, this venerable online publication? They may not work for your organization.

You've gotta test things for yourself.

CLOUD COMPUTING 101: WHAT YOU NEED TO KNOW

Rem Hoffmann, Exponent Partners and Rob Jordan, Idealist Consulting

Everyone has come across the term "cloud computing", but what exactly does it mean? What relevance does it have to a nonprofit organization like yours?

The short answer: Cloud computing levels the technology playing field for nonprofits. It no longer matters whether you have a sizeable budget or a shoestring budget: With cloud computing, sophisticated technology solutions are more accessible because all you need is access to the Internet.

EFFECTIVE FUNDRAISING WITH FACEBOOK CAUSES

Susan Gordon, Causes

Facebook provides an unprecedented opportunity for nonprofits: 200 million monthly active users, about half of whom are signing in and communicating with their friends on a daily basis, is an organizer's dream.

But can nonprofits fundraise effectively using Causes?

Our top fundraising cause is the Nature Conservancy who has raised $262,984 to date, and we've seen another 15 nonprofits raise over $50,000 so far. Across the platform, users have donated over $9 million in 24 months and our daily donation total is up 10x over the past 12 months.

We're not promising a magic bullet for fundraising. But we have developed some excellent tools that, when combined with your knowledge of fundraising and messaging, can bring in donations from new donors who you have never before reached.

VIRTUALIZATION: THE REVOLUTION IN SERVER MANAGEMENT AND WHY YOU SHOULD ADOPT IT

Peter Campbell, Earthjustice and Matthew Eshleman, Community IT Innovators

This year's Nonprofit Technology Conference offered a good chance to discuss one the most important -- but geeky -- developments in the world of computers and networks: server virtualization.

In a nutshell, virtualization technology allows many computers to run concurrently on one server, each believing it's the sole occupant. This allows for energy and cost savings, greater efficiency, and some astounding improvements in the manageability of your networks and backups.

Most of the discussion related to virtualization has been centered on large data centers and enterprise implementations, but a small network can also take advantage of the benefits that virtualization has to offer.

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THINGS WE LIKE

A monthly roundup of our favorite nonprofit tech resources. Read more posts on our blog.
  1. Clay Shirky thinks the Iranian election protests are "the big one" for social media.
  2. Notice how we used quotation marks to, you know, quote somebody? That's what they're for. Everything else ends up on the "Blog" of "Unnecessary" Quotation Marks.
  3. Someday soon, you'll be able to type ON your hand, not just with it. And figure out if a brand of toilet paper matches your green ideals -- by pointing at it. The folks at MIT are up to some crazy stuff.
  4. What the heck is this thing? It looks like a giant face with feet. Sure is cute, though.
  5. Ever wonder what the Cloud everybody keeps talking about actually looks like? Turns out it's really heavy -- and consumes more electricity than Sweden.
  6. Michelle Murrain's up to something interesting: she defriended all of her nptech acquaintences on Facebook. She doesn't mention whether she installed Whopper Sacrifice first.
  7. The underground comedy movement on Amazon.com. Check this out. No, not the shirt (though it is quite splendid): the reviews of the shirt. They're hilarious. Then, go to the "Customers Who Viewed This Item Also Viewed" section to follow the writers to other products. One guy wrote a complete parody of Poe's "The Raven" to review a gallon of milk!
  8. Speaking of putting your excess free time to "good" use [Ed. note: Don't provoke me...], here's the Google Analytics interface laid out in wireframe on a single page, with links to descriptions of each report.
  9. Network for Good just came out with a new guide, "7 Steps to Better Email Fundraising and Communications". And Wired has the "Top 10 Ways to Provoke a Geek Argument". Bonus points to the first person to combine those memes. (Bonus points may be redeemed for one of our free webinars.)
  10. Two animal-themed links in one month? You lucky readers! There was just no way we could not link to video of apes laughing. If you don't feel good after watching that, you may be a curmudgeon.

NTC SESSION MATERIALS

You can find the session materials from the 09NTC related to these articles and more on our website.

We even have videos of the Clay Shirky and Eben Moglen pleneries.

COMMUNITY SURVEY

How do we keep up with the changing landscape of nonprofit technology and the needs and interests of the people doing the work? We ask! Hopefully, you'll answer.

Please take just a few minutes -- definitely under 10, likely under 7 if you look at this as a challenge of your survey-taking skills -- to complete our annual Community Survey.

WEBSITE REDESIGN

It's time to update NTEN.org, and the good folks at Beaconfire are helping us out with a professional grade User Interfacelift, er, site redesign.

The first step in the process is an Open Card Sort. And, just because you're a newsletter reader, we're giving you the chance to experiment with one of the tools the big orgs use, while helping us out at the same time.

UPCOMING WEBINARS

MEMBER DISCOUNTS

Your NTEN Membership lets you save on a host of products and services:

DonorPerfect
10% off DonorPerfect Fundraising Software License (Installed version), or 10% off DonorPerfect Online Monthly Subscriptions for 1 year. DonorPerfect provides a complete donor management solution – unlimited data for all constituents in one database, targeted fundraising efforts, comprehensive donation processing, and powerful reporting & analysis.

Mozy
10% off MozyPro Online Backup. Mozy, Inc. is an EMC software company that provides a secure online backup solution that is safer and more reliable than tape or DVD backup and is automated so staff doesn’t have to schedule time to manually back up files.

NTEN CONNECT is the monthly e-newsletter of the Nonprofit Technology Network (NTEN).
Photo Credit: marfis75 (Header), Associated Press (Smashed Computer).
Contact the editor at editor@nten.org