NPTech

Things We Like (June 2011)

Submitted by Brett on Wed, 06/29/2011 - 1:52pm

A monthly roundup of our favorite nonprofit tech resources and other goodies.

  1. For whatever reason, we've seen a lot of great videos this month – most of them even related to nonprofit work. Back in the day – you know, 2009 – we had to search these things out. Now they come to us, through Facebook, Twitter, and email. Keep them coming.
  2. Want to make your email templates bullet proof (like Neo at the end of The Matrix, since we're getting all metaphorical about code)? @SeanPowell has put together a brilliant HTML Email Boilerplate, wrapped in a nifty HTML5 website.
  3. FarmingFirst has also done a nice job packing a lot of information into a small space with some dynamic code. They make learning fun!
  4. If LinkedIn remains as mysterious to you as it does to us, Event360 has compiled some great tips on using LinkedIn to promote your organization.
  5. You can find tips on just about everything else – from your home page to event marketing to list building – in Network for Good's newly revised "Online Fundraiser's Checklist".
  6. While we're on the subject of updated downloads that also happen to be free, we just released a new "Consumer's Guide to Low Cost Donor Management Systems", in association with Idealware. Oh, and: Convio has a new "Online Fundraising Guide", too.
  7. We meant to bring this full circle by linking to a funny video, but couldn't decide between iPad games for cats and live action Angry Birds in Barcelona, so we decided to use a few extra bits to give you both. Yes, some commercials are good enough to make you want to watch them.

Monitoring Online Feedback Means Strategically Sorting Through Our Social Space

Submitted by Sarah on Fri, 06/24/2011 - 3:09pm

flickr: haglundcflickr: haglundcA community manager’s job is built on a foundation of distractions. 

Navigating the social web can feel a bit like walking through a water park on a Saturday in July with a 7-year-old and a 10-year-old who somehow keep running into their friends, when you really want to be back home developing a dinner strategy for Sunday. And did you see that ice cream vendor over there? Did his cooler have a QR code on it?

Making sense of the never-ending flow of information, keeping ourselves focused – all while ensuring that no one at the water park of our organization has a sunburn at the end of the day – involves a constant state of learning, adaptability, and growth.

Thanks to Net2 Think Tank, folks all over the web this month are sharing their best practices for effectively monitoring online feedback. Here are a few of the things I’ve learned along the way:

MultiChannel Donors: Real? Or Yeti?

Submitted by Holly on Wed, 06/08/2011 - 8:09am

Flickr photo: ibarirFlickr photo: ibarirI know only the biggest nerds have favorite white papers, but we've already established my nerd street cred, right? Well, my favorite white paper of 2009 just became my favorite white paper of 2011!

The 2011 donorCentrics Internet and MultiChannel Giving Benchmarking Report was just released last week, updating the version I excitedly blogged about, lo, those many moons ago.

We've been talking a lot about multi-channel fundraising in the last year or two, which begs the question: Are donors really multi-channel?

Back by Popular Demand: The Social Media Decision-Maker's Toolkit

Submitted by Brett on Thu, 05/26/2011 - 4:43pm

When we announced "The Social Media Decision-Maker's Toolkit" last fall, it sold out in two weeks – so we've partnered with the experts at Idealware to offer it to you again.

But we're down to 10 spots remaining already! If you or somebody on your staff is interested, you should:

> Learn more and register today.

Things We Like (May 2011)

Submitted by Brett on Thu, 05/26/2011 - 9:26am

A monthly roundup of our favorite nonprofit tech resources and other goodies. Read more posts on our blog.

  1. If you liked our look at the ROI of NTEN's Facebook ads, be sure to check out Groundwire's post on using ads to find likers for your fan page.
  2. Why would you want to do that? (Not why would you use "likers" as a noun – why would you want to find more?) Well, we found that when we targeted ads at our fans, they were three times more likely to click than somebody interested in nonprofits in general.
  3. Engagement is a positive feedback loop: the more you engage with your supporters, the more engaged they'll be with your cause. Blackbaud even found that using social media can increase your fundraising by 40%.
  4. And can we just say how happy we are that the brouhaha over the efficacy of social media in the real world is dying down? We can. And we will. Social media wins.
  5. Mobile phones FTW, too.
  6. Apropos of nothing, this video of a talking dog has been cracking up the NTEN office for weeks.
  7. The 2011 Games for Change Festival sure looks like fun. Just don't go dressed in your Hello Kitty Darth Vader suit. Such a thing could drive one to existentialism (as told through Star Wars, natch).
  8. Community – specifically, you. We really need you to give us your opinion on how well we're meeting your needs. Pass judgment on us in the 2011 NTEN Community Survey.
  9. After all, where else would you turn to for links to things like van Gogh's "Starry Night" recreated with bacon right next to IBM's report on "The State of Marketing 2011" (pdf)?

Data and Maps: Making Place Legible

Submitted by Brett on Wed, 05/25/2011 - 11:29am

By Larry Orman, Executive Director, GreenInfo Network

Data and storytelling are, to quote the great American sage, Forrest Gump, “like peas in a pod”. Data is vital for powerful analysis, but at the end of the day, we're swimming in it. For us to be moved by it, we need to have data turned into narrative sense. An earlier article posted to the NTEN blog did a great job covering data visualization generally, but what about data and places? More specifically, what about mapped data?

Here are four characteristics of successful mapping projects, whether the products are fixed images or interactive applications.

It's Not Direct Marketing If You Can’t Track It! Analyzing the Social Web

Submitted by Brett on Mon, 05/23/2011 - 4:03pm

We recently dipped our toes into the world of social media ROI to track how well some of our purchased ads were performing. (Tip: don't use LinkedIn to market free stuff.)

It was actually pretty easy. Much harder: integrating social media into your overall communications strategy in such a way that you can figure out if it's actually working. We've got a great webinar on the topic coming up this week: "It's Not Direct Marketing If You Can’t Track It! Analyzing the Social Web".

> Learn more and register today.

NTEN Members Online Round-Up: May 20, 2011

Submitted by Amy on Fri, 05/20/2011 - 6:39am

Megaphone: Flickr: floeschieMegaphone: Flickr: floeschieEvery week we pull together interesting tid-bits from across the web where NTEN members are making – or writing – headlines! This week, we're seeing members do both: garnering headlines for awards and news and putting the spotlight on their ideas. Have more news to share? Drop us a line or include your links in the comments!

Survey Says: We're Not Paying Attention to ROI

Submitted by Annaliese on Wed, 05/18/2011 - 8:00am

One of the findings from our latest annual Nonprofit IT Staffing and Spending Survey stood out to us:

Those organizations that evaluated their Return on Investment (ROI) for IT expenditures were much more likely to be leaders— 44 percent, compared to just 17 percent of stragglers.

But the following also jumped out at us (and not in a good way):

According to our survey, only about 20% of respondents had ever actually evaluated the ROI for a technology project.

You can see the full results of our annual survey here (it's free!) and if you're an NTEN member, you'll also be able to see the raw survey data, as well.

How-to: Calculate the ROI of Your Online Ads

Submitted by Brett on Tue, 05/17/2011 - 4:58pm

By Brett Meyer, Communications Director, NTEN

As part of our effort to build the subscriber base for NTEN:Change, our quarterly journal for nonprofit leaders, we purchased advertising space – on Facebook, LinkedIn, and in GrantStation's weekly newsletter. Being new to this, we also had to determine how to measure the return on investment (ROI) of our ad buys, to help guide our efforts in the future.

We found that each new subscriber cost:

  • $2.12 from GrantStation
  • $2.40 from Facebook
  • And a shocking $7.83 from LinkedIn

Here's a step-by-step guide on how we calculated that with the help of Google Analytics.