A monthly roundup of our favorite nonprofit tech resources and other goodies.

1. For whatever reason, we've seen a lot of great videos this month – most of them even related to nonprofit work. Back in the day – you know, 2009 – we had to search these things out. Now they come to us, through Facebook, Twitter, and email. Keep them coming.
   • Don't say bad things about Grand Rapids. Or do: maybe they'll make another video like this one (complete with integrated marketing channels).
   • Great use of YouTube's in-video linking features in this rather disturbing piece about child trafficking.
   • The story of a street corner in NYC. Talk all you want about your data – in this case, accident rates – as long as you then show it, like this.
   • But how would New Yorkers deal with a "Whole Foods Parking Lot". "I've been on edge ever since they took kombucha off the shelf." Hilarious – and (mostly) safe for work.
2. Want to make your email templates bullet proof (like Neo at the end of The Matrix, since we're getting all metaphorical about code)? @SeanPowell has put together a brilliant HTML Email Boilerplate, wrapped in a nifty HTML5 website.
3. FarmingFirst has also done a nice job packing a lot of information into a small space with some dynamic code. They make learning fun!
4. If LinkedIn remains as mysterious to you as it does to us, Event360 has compiled some great tips on using LinkedIn to promote your organization.
5. You can find tips on just about everything else – from your home page to event marketing to list building – in Network for Good's newly revised "Online Fundraiser's Checklist".
6. While we're on the subject of updated downloads that also happen to be free, we just released a new "Consumer's Guide to Low Cost Donor Management Systems", in association with Idealware. Oh, and: Convio has a new "Online Fundraising Guide", too.
7. We meant to bring this full circle by linking to a funny video, but couldn't decide between iPad games for cats and live action Angry Birds in Barcelona, so we decided to use a few extra bits to give you both. Yes, some commercials are good enough to make you want to watch them.

flickr: haglundcA community manager’s job is built on a foundation of distractions. 

Navigating the social web can feel a bit like walking through a water park on a Saturday in July with a 7-year-old and a 10-year-old who somehow keep running into their friends, when you really want to be back home developing a dinner strategy for Sunday. And did you see that ice cream vendor over there? Did his cooler have a QR code on it?

Making sense of the never-ending flow of information, keeping ourselves focused – all while ensuring that no one at the water park of our organization has a sunburn at the end of the day – involves a constant state of learning, adaptability, and growth.

Thanks to Net2 Think Tank, folks all over the web this month are sharing their best practices for effectively monitoring online feedback. Here are a few of the things I’ve learned along the way:

Flickr photo: ibarirI know only the biggest nerds have favorite white papers, but we've already established my nerd street cred, right? Well, my favorite white paper of 2009 just became my favorite white paper of 2011!

The 2011 donorCentrics Internet and MultiChannel Giving Benchmarking Report was just released last week, updating the version I excitedly blogged about, lo, those many moons ago.

We've been talking a lot about multi-channel fundraising in the last year or two, which begs the question: Are donors really multi-channel?

When we announced "The Social Media Decision-Maker's Toolkit" last fall, it sold out in two weeks – so we've partnered with the experts at Idealware to offer it to you again.

But we're down to 10 spots remaining already! If you or somebody on your staff is interested, you should:

> Learn more and register today.

A monthly roundup of our favorite nonprofit tech resources and other goodies. Read more posts on our blog.

1. If you liked our look at the ROI of NTEN's Facebook ads, be sure to check out Groundwire's post on using ads to find likers for your fan page.
2. Why would you want to do that? (Not why would you use "likers" as a noun – why would you want to find more?) Well, we found that when we targeted ads at our fans, they were three times more likely to click than somebody interested in nonprofits in general.
3. Engagement is a positive feedback loop: the more you engage with your supporters, the more engaged they'll be with your cause. Blackbaud even found that using social media can increase your fundraising by 40%.
4. And can we just say how happy we are that the brouhaha over the efficacy of social media in the real world is dying down? We can. And we will. Social media wins.
5. Mobile phones FTW, too.
6. Apropos of nothing, this video of a talking dog has been cracking up the NTEN office for weeks.
7. The 2011 Games for Change Festival sure looks like fun. Just don't go dressed in your Hello Kitty Darth Vader suit. Such a thing could drive one to existentialism (as told through Star Wars, natch).
8. Community – specifically, you. We really need you to give us your opinion on how well we're meeting your needs. Pass judgment on us in the 2011 NTEN Community Survey.
9. After all, where else would you turn to for links to things like van Gogh's "Starry Night" recreated with bacon right next to IBM's report on "The State of Marketing 2011" (pdf)?

We recently dipped our toes into the world of social media ROI to track how well some of our purchased ads were performing. (Tip: don't use LinkedIn to market free stuff.)

It was actually pretty easy. Much harder: integrating social media into your overall communications strategy in such a way that you can figure out if it's actually working. We've got a great webinar on the topic coming up this week: "It's Not Direct Marketing If You Can’t Track It! Analyzing the Social Web".

> Learn more and register today.

Megaphone: Flickr: floeschieEvery week we pull together interesting tid-bits from across the web where NTEN members are making – or writing – headlines! This week, we're seeing members do both: garnering headlines for awards and news and putting the spotlight on their ideas. Have more news to share? Drop us a line or include your links in the comments!

One of the findings from our latest annual Nonprofit IT Staffing and Spending Survey stood out to us:

Those organizations that evaluated their Return on Investment (ROI) for IT expenditures were much more likely to be leaders— 44 percent, compared to just 17 percent of stragglers.

But the following also jumped out at us (and not in a good way):

According to our survey, only about 20% of respondents had ever actually evaluated the ROI for a technology project.

You can see the full results of our annual survey here (it's free!) and if you're an NTEN member, you'll also be able to see the raw survey data, as well.

Don't let the phrase "geographic gap analysis" turn you off: it's just another tool in your search for new donors.

By forming a geographic profile of your current supporters, you can find regions under-represented in your constituency. If you discover that a large number of your current donors are, say, 50-year-old women in the suburbs, you'll be able to find areas with similar demographics you may not have reached yet.

The release of the 2010 census data means the time is ripe for just such an analysis. We'll walk you through the steps at our upcoming webinar, "Geographic Gap Analysis: Leveraging Census, Open, and Proprietary Datasets for Fundraising".

> Learn more and register today.

Flickr: qthomasbowerYou might have noticed all the recent articles on our blog about data. It's this month's topic for us, and you should subscribe to our monthly e-newsletter to receive the compiled "best of" version of these articles later this week.

But I want to offer something to this discussion to drive the point home about how your organization's data is important for your work:

Your data is people. Your data is past, present, and future of your work. It has the potential to change the way people think about your cause.