Infrastructure

How To Track Everyone Who's Anyone To You: Is A Single Database Right for Your Org?

Submitted by Annaliese on Wed, 02/08/2012 - 11:08am

[Editor's note: The following is an excerpt of an article in the December 2011 issue of NTEN:Change. Read the complete issue of NTEN's new quarterly journal for nonprofit leaders by subscribing to the journal for free!]

By Laura Quinn, Idealware

Since most organizations don’t track just one type of constituent, the idea of a single database for all of them—donors, volunteers, clients, email subscribers, advocates and everyone else—is something of a holy grail. The ability to easily see how all your constituents interact with your organization, and with each other, makes for an attractive, ideal vision of what a database should be.

In reality, a single constituent database usually means some sort of compromise.

NTEN Community Call: Your Perspectives on the Blackbaud-Convio Acquisition Announcement

Submitted by Annaliese on Tue, 01/24/2012 - 2:19pm

On January 17th, the nonprofit, technology, and financial communities learned that Blackbaud was beginning the steps to acquire Convio, whose board had approved the purchase.

While NTEN can't offer a crystal ball (or insider knowledge, for that matter) about the specifics of the decisions or details about products, we CAN provide a safe, un-biased platform to explore questions, concerns, and possibilities surrounding the transition and the possible impact on the wider nonprofit technology landscape.

Join NTEN's Executive Director, Holly Ross, Wednesday, January 25th, for a Community Call: "Your Perspectives on the Blackbaud and Convio Acquisition Announcement."

> RSVP for the Conference Call + Online Chat (it's free for everyone!)

Ensuring the Safety of Your Data in the Cloud

Submitted on Fri, 1/13/2012 - 1:14pm
A good cloud storage vendor is likely to protect your data better than you’d reasonably be able to do on your own, but how do you cull the wheat from the chaff when selecting a vendor? By asking the right questions.

Building and Supporting Your Drupal Website: In-House, Outsourced, or Both?

Submitted on Wed, 1/4/2012 - 1:44pm
Deciding how you will build your site, how you'll maintain it, and how you'll host it, are three separate, but related, decisions. Will you do everything in-house, everything outsourced, or a little of each?

Report Release: Updated Nonprofit Data Ecosystem Survey

Submitted by Annaliese on Tue, 01/03/2012 - 10:38am

It's been two years since we released the first Nonprofit Data Ecosystems Survey report, which provided a look at not only what particular technology tools and vendors the NTEN community uses for the different data management functions across their organization (from email to volunteers), but also the grades they assign to those tools and vendors on criteria such as after-sale support and usability. Unique about that report was that we also asked survey participants to grade their data ecosystems, which is what we call that network of tools organizations use to carry out their work.

In 2009, we learned that while respondents tended to rate individual systems as generally successful for managing specific parts of their organizational work (in the B to A range for most criteria), they graded their ecosystems as unsuccessful (generally C's and lower).

We re-visted this topic this summer for the 2011 Nonprofit Data Ecosystems survey, and are happy to release the report today (free for NTEN members).

> Find out more and get the updated report (free for NTEN Members!)

Case Study: Providing Event Attendees with Wireless Internet via Mobile Broadband

Submitted by Brett on Wed, 12/21/2011 - 6:23pm

By Jason Samuels, Manager of Information Technology, National Council on Family Relations

How important is it for your conference attendees to have access to the internet? We asked this question recently on our post-conference survey and the results were overwhelming:

95.9% of NCFR Conference attendees said that having internet access is at least somewhat important.

What many of your conference attendees don’t realize is just how unaffordable it is to provide blanket wireless access on the meeting room floors at major hotels. A September 2011 industry report published by the Professional Convention Management Association found that respondents spent an average of over $7,000 on internet access, and only 37% provided free WiFi to attendees. Our organization has felt the pinch, spending thousands of dollars in past years on internet access for just our cyber café and registration desk.

The 2011 Nonprofit Data Ecosystem Report

Submitted by Annaliese on Tue, 12/20/2011 - 12:00pm

The data ecosystem is the collection of tools we use to manage all the ways we interact with donors, volunteers, activists, and supporters.

In 2009, NTEN conducted the first Nonprofit Data Ecosystem Survey to find out about the collection of tools the NTEN community uses for their organizational work.We wanted to find out how happy organizations are with each of the tools they use, but also what tools make up their ecosystems, and how happy they are with those ecosystems as well.

We've updated our survey and are happy to provide you with the 2011 results of the Nonrpofit Data Ecosystems Survey:

> Get the 2011 Nonprofit Data Ecosystems Report (Free for Current NTEN Members, $50 for Non-Members - Log In Required to check member status)

We hope that, by broadening our view of the software question, we can acheive two things. First, we hope it gives you a resource for helping you make better software selection decisions. Secondly, we hope it helps software vendors better understand the challenges and needs of our sector so that they can address these issues.

After you read the report, share with us what this report means to you and your organization. We love to hear from you.

> Get the 2011 Nonprofit Data Ecosystems Report (Free for Current NTEN Members, $50 for Non-Members - Log In Required to check member status)

Not a member of NTEN? Join today and get this report for free, plus all the benefits of membership!

Cloud Security: Don't Confuse Security and Control

Submitted on Wed, 11/9/2011 - 9:36am
As a nonprofit organization, you should focus on bringing about positive social change to your community. Let someone else deal with the IT needs.

Google For Nonprofits: A Closer Look

Did you know that Google can help your nonprofit generate support, communicate your vision, advocate for your cause, and bring your office up-to-speed with the latest technology? Join us to learn about the Google for Nonprofits Program. We'll discuss the basics of the program, review criteria and eligibility, share best practices, and discuss ways that Google can help your nonprofit achieve its vision for a better world. Learn more »

CoP: Developing and Delivering Community Based Computer Training

Are you considering offering computer classes or partnering with existing agencies who want to offer classes? This may not be as easy as you think. Dealing with computer issues, creating a compelling class schedule, conducting outreach, finding curriculum and qualified trainers, and evaluating your impact are just some of the factors to consider. Learn more »