NTEN and Idealware have partnered to publish this report for the fourth edition, conducting demos of 32 different donor management systems and reviewing them against hundreds of rigorous requirement criteria to compare them on level ground. We then chose 12 systems whose combination of affordability and functionality put them in the sweet spot for the majority of nonprofits and conducted longer demos of each. Through charts, bullets, and narrative descriptions, the report breaks all the systems down by category and makes recommendations for nonprofits that identify with common use cases.
In this session, the researchers who conducted the demos and wrote the report will discuss the findings and the methodology behind them, explain how we protect our impartiality while funding this project, and show how to best use the research to identify your own needs and select the best solution to meet them. We’ll also explore changes, consolidations, and trends in the donor management marketplace and consider what they might mean for nonprofits’ future fundraising efforts.