Change Workshop: Managing Change to Ensure a Technology Project’s Success

It’s a sad truth that as many as 70% of technology projects fail. Active change management is one of the most effective ways to assure widespread adoption and success of new programs and systems. Planning, preparing, and communicating during those changes will remove the fear and frustration and help the organization implement a successful project that brings value across departments.

In this workshop, we will present practical strategies to prepare, communicate, and manage change in your technology project. Attendees will work through scenarios that they can apply to their own organization’s technology project to answer:

  • How do I identify and measure the value of change on my technology project?
  • How do I develop the appropriate communication plan for my project?
  • What is the resistance on my project, and how do I manage this resistance?
  • How do I get support at the beginning and throughout my project?

At the end of the workshop, attendees will have some basic tools and templates to manage change in their technology project that they can refine and implement within their organization, as well as a clearly-defined outline to address future changes.


Smita Vadakekalam

VP of Professional Services

Heller Consulting
I’ve been working in the nonprofit sector since 1998. Prior to joining Heller Consulting, I worked in a variety of positions at nonprofits ranging from front-line fundraising, database management, and operations streamlining. Some of the organizations I worked with are the International AIDS Vaccine Initiative, City Harvest and Art21. As the Vice President of Professional Services at Heller Consulting, I oversee the work we do to implement technology solutions and strong business practices across a wide range of nonprofits. I love working with project teams – both my staff and our clients – to ensure that the right resources and skills are brought to bear on any initiative. I’m amazed every day by the work carried out by our clients and I love working as a team to help make that work more efficient and effective. I have a PMP certification from the Project Management Institute and I hold a Bachelor’s degree from George Washington University and a Master’s degree in Philanthropic Studies from the Indiana University Center on Philanthropy.

Sandi Reinardy

Managing Director of Gift & Constituent Records

University of Wisconsin Foundation
Sandi Reinardy has worked in or with nonprofits for nearly twenty years. Currently the Managing Director of Gift & Constituent Records for the University of Wisconsin Foundation (UWF), she oversees operations surrounding constituent data collection and revenue handling for the university, alumni association and hospitals. Prior to her work at UWF, she assisted organizations of all sizes and missions with systems implementations and process optimization as a consultant with Heller Consulting and Jackson River. She started her career in the nonprofit sector doing direct service work with the homeless in Chicago and youth in the juvenile justice system in Baltimore, and has since served on the Boards of Hudson County CASA and the Hoboken Public Library in New Jersey. She has a keen eye for understanding organizational dynamics and the capacity of individuals to move things in the right direction. Boring though it may sound, she is passionate about ensuring that every day operations are arranged to fully support and never hinder an organization's core mission.

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