IT Staffing

The 8th Annual Nonprofit Technology Staffing & Investments Report

Report published July 21, 2014 in Benchmarks, IT Staffing

Now in our eighth year of collecting and reporting on these nonprofit technology spending and practices data, this research provides valuable benchmarks to help you assess and plan your technology budgets and strategies, and considers the nonprofit sector as a whole to gauge the maturity and effectiveness of technology strategies and use. 

With NTEN's theory of change in mind, this report examines technology staffing levels, technology budgets, overall organizational approach to technology decisions, as well as technology oversight and management practices. Over 750 individuals from nonprofits participated in taking the survey, ranging from various operating budget size, staff size, and more.

> Download the 2014 Nonprofit Technology Staffing and Investments Report

The 7th Annual Nonprofit Technology Staffing & Investments Report is Released

Report published April 15, 2013 in Benchmarks, IT Staffing

Now in our seventh year of collecting and reporting on these nonprofit technology spending and practices data, this research provides not only the benchmarks you and your organization can use for assessing and planning your technology budgets and strategies, but also provides valuable benchmarks for the nonprofit sector as a whole in gauging the maturity and effectiveness of technology strategies and use.

Download the complete report here.

With NTEN’s strategic outcomes in mind, this report examines: technology staffing levels, technology budgets, overall organizational approach to technology decisions, as well as technology oversight and management practices.

Key findings from this year’s survey:

Shared Back-Offices in the Cloud: Three Models for Organizations to Pool Resources (Findings and Case Studies)

Report published August 21, 2012 in IT Staffing, NPTech Community, Software

Most nonprofits have at least one thing in common, regardless of their missions: they need to provide a secure, reliable technology infrastructure that allows staff to carry out the day-to-day work. But budget and staff constraints often make it a challenge for organizations to find and provide optimal solutions to technology needs—especially smaller ones. 

Regardless of mission, nonprofits often have basic technology needs that overlap, including office productivity software, email platforms, accounting and payroll, data backup, and donor or fundraising databases. If parts of that infrastructure could be consolidated, could they streamline their efficiency and shore up infrastructure while freeing up resources for mission-related activities and staff?

We talked to a few organizations doing just that to see just what functions they’re sharing, and how it works. We identified three possible models for sharing back-office functions, explained in further detail below. You can read the case studies for four of the organizations we talked with in the case studies section of our site.

Out of the Closet, Into the Cloud: Case Studies of Hosted IT Infrastructure (An Overview of a Research Project)

Report published June 8, 2012 in IT Staffing, Software

There’s a lot of buzz about the Cloud being the future of data storage and processing, and more and more Cloud-based options available to users every day, but we wondered to what extent organizations were effectively replacing traditional IT functions and servers with Cloud solutions. Is nonprofit technology moving out of the data closet and into the Cloud?

We set out to find good examples of organizations that had taken staff email, file servers, phone services and other functions that would traditionally be housed onsite and replaced them with applications accessed over the Internet, or with “Cloud applications” like Google Apps, online file sharing or data backup services. To that end, we posted an email to nonprofit technology discussion lists looking for nonprofits willing to share their stories, and contacted a few participants from an NTEN summit on Cloud technologies earlier this year.

2011 Nonprofit Technology Staffing & Investments Survey Report

Report published June 1, 2012 in Benchmarks, IT Staffing, NPTech Community

The results of the 2011 NTEN survey of the NTEN and The NonProfit Times communities regarding technology staffing, budgets, and practices are now available in this report.

> Download the Report for Free

2010 IT Staffing and Spending Report

Report published April 20, 2011 in Benchmarks, IT Staffing, NPTech Community

For many nonprofit organizations, as with the wider public and private business sectors, the last couple of years have been impacted by a general economic downturn. Did we see evidence of this in our annual Nonprofit IT Staffing & Spending survey conducted at the end of 2010? Well, yes and no.

Compared to previous years (this is our 5th year of conducting the survey), certain areas of investment did seem to drop. However, for the most part, investments in IT staffing and other areas stayed remarkably steady, and we even saw some year-over-year growth in some areas.

> Download the Report for Free

2009 IT Staffing & Spending Report

Report published March 29, 2010 in IT Staffing

The nonprofit sector works hard to maximize the effective use of technology. Organizations face difficult challenges -- from insufficient data and lean budgets to overworked staffs -- just trying to keep up with changing technologies and trends, and with the rest of the sector.

To help them cast an analytical eye on technology decisions, NTEN and The NonProfit Times came together to create the Nonprofit IT Staffing and Spending Survey. It gives us a good look at the state of nonprofit staffing, and helps us provide organizations with information to help evaluate the state of their IT spending.

Our hope is that this survey will help nonprofits answer the challenging questions by providing greater context of what similar — and possibly more successful — organizations are doing.

> Get the Report. It's Free!

2008 IT Staffing & Spending Report

Report published June 2, 2009 in IT Staffing

The nonprofit sector works hard to use technology effectively, but it's an uphill battle. Financial resources are limited. Technology changes quickly, and there's a lot of it out there doing lots of different things — even within the same areas. What should your organization budget for IT expenditures? How do you know if the solutions you’re getting are the right fit — for both your budget and your needs?

Our hope is that this survey will help nonprofits answer the challenging questions by providing greater context of what similar — and possibly more successful — organizations are doing.

> Get the Report. It's Free!

Nonprofit IT Staffing: Staffing Levels, Recruiting, Retention, and Outsourcing

Report published March 26, 2008 in IT Staffing, NPTech Community

Staffing Information Technology is frequently a challenge for nonprofit organizations. Financial resources are typically limited, and hiring managers often feel overwhelmed and under-educated when it comes to IT. Determining where IT should fit into the organization, how many IT staff people are needed, and what those people should be spending their time doing can be difficult decisions.

In order to shed some light on these questions, NTEN and the Nonprofit Times teamed up to create the Nonprofit IT Staffing Survey. The results of this survey will be presented in two parts. The first report, "Nonprofit IT Staffing: Staffing Levels, Recruiting, Retention, and Outsourcing" focuses on the nature of IT staff and departments in nonprofits.

> Download the report for free!

Additional findings of the Nonprofit IT Staffing Report include:

Nonprofit IT Staffing: Budgets, Salaries, Training and Planning

Report published February 29, 2008 in IT Staffing, NPTech Community

Staffing the information technology (IT) function is frequently a challenge for nonprofit organizations. Financial resources are typically limited, and hiring managers often feel overwhelmed and under-educated when it comes to IT. Determining how much time and money to invest in information technology can be difficult decisions.

In order to shed some light on these questions, NTEN and the Nonprofit Times teamed up to create the Nonprofit IT Staffing Survey.

This second and final report covers "Budgets, Salaries, Training, and Planning".

> Download the report for free!

Nonprofit IT Staffing Survey

Report published November 14, 2006 in IT Staffing

Technology has the potential to change the way nonprofits works and make the world a better place. But smart IT requires smart management and staff. We wanted to know what that really means: The first-ever Nonprofit IT Staffing Survey analyzes data on nonprofit IT salaries for different job functions, IT budgets and expenditures, satisfaction in IT staffing, and level and areas of IT outsourcing in more than 1,000 U.S. nonprofits.

Key Findings

> IT Investments: Large nonprofits and early technology adopters invest significantly more in IT. Self-described non-tech savvy nonprofits have a median IT budget of $667 per employee, compared to $2,500 for their more high-tech counterparts.

> Digital divide: Smaller organizations are significantly behind on IT investment and adoption. 41% of small organizations reported no salary expenses related to technology, and an astonishing 20% reported an IT budget of zero.

> Staffing: A majority of nonprofit organizations feel they are understaffed in their IT areas. Nonprofits have one staff member with some IT responsibility for every five organizational staff members, with salaries for IT staff varying widely between smaller and larger organizations.

> Outsourcing: More than 95% of nonprofits routinely outsource specific IT functions.

Read the Report