The nonprofit sector works hard to use technology effectively, but it's an uphill battle. Financial resources are limited. Technology changes quickly, and there's a lot of it out there doing lots of different things — even within the same areas. What should your organization budget for IT expenditures? How do you know if the solutions you’re getting are the right fit — for both your budget and your needs?

Our hope is that this survey will help nonprofits answer the challenging questions by providing greater context of what similar — and possibly more successful — organizations are doing.

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Staffing Information Technology is frequently a challenge for nonprofit organizations. Financial resources are typically limited, and hiring managers often feel overwhelmed and under-educated when it comes to IT. Determining where IT should fit into the organization, how many IT staff people are needed, and what those people should be spending their time doing can be difficult decisions.

In order to shed some light on these questions, NTEN and the Nonprofit Times teamed up to create the Nonprofit IT Staffing Survey. The results of this survey will be presented in two parts. The first report, "Nonprofit IT Staffing: Staffing Levels, Recruiting, Retention, and Outsourcing" focuses on the nature of IT staff and departments in nonprofits.

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Additional findings of the Nonprofit IT Staffing Report include:

Staffing the information technology (IT) function is frequently a challenge for nonprofit organizations. Financial resources are typically limited, and hiring managers often feel overwhelmed and under-educated when it comes to IT. Determining how much time and money to invest in information technology can be difficult decisions.

In order to shed some light on these questions, NTEN and the Nonprofit Times teamed up to create the Nonprofit IT Staffing Survey.

This second and final report covers "Budgets, Salaries, Training, and Planning".

> Download the report for free!

Technology has the potential to change the way nonprofits works and make the world a better place. But smart IT requires smart management and staff. We wanted to know what that really means: The first-ever Nonprofit IT Staffing Survey analyzes data on nonprofit IT salaries for different job functions, IT budgets and expenditures, satisfaction in IT staffing, and level and areas of IT outsourcing in more than 1,000 U.S. nonprofits.

Key Findings

> IT Investments: Large nonprofits and early technology adopters invest significantly more in IT. Self-described non-tech savvy nonprofits have a median IT budget of $667 per employee, compared to $2,500 for their more high-tech counterparts.

> Digital divide: Smaller organizations are significantly behind on IT investment and adoption. 41% of small organizations reported no salary expenses related to technology, and an astonishing 20% reported an IT budget of zero.

> Staffing: A majority of nonprofit organizations feel they are understaffed in their IT areas. Nonprofits have one staff member with some IT responsibility for every five organizational staff members, with salaries for IT staff varying widely between smaller and larger organizations.

> Outsourcing: More than 95% of nonprofits routinely outsource specific IT functions.

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