2010 NTEN Community Survey Report

Report published November 18, 2010 in NPTech Community

The Nonprofit Technology Network (NTEN) conducts an annual Community Survey to find out more about the individuals and organizations in the NTEN community: we want to find out how these individuals and organizations use technology in their work, gauge the impact of NTEN programs and services on their professional development and their organization’s missions, and track trends in the nonprofit technology community over time.

> Download the 2010 NTEN Community Survey Report

The NTEN Community is made up of both dues-paying members (referred to as Members in this report) and program participants (Non-members), with just over 8000 individuals represented in membership and a total of more than 25,000 members and non-members engaging with NTEN programming and resources at the time the survey was conducted.

We received responses from 1,021 individuals in the spring of 2010. A majority of respondents were NTEN members (72% answered that they were members, 23% said they were not members, and 5% did not know whether they were members).

Key Findings

  • NTEN members of tenure longer than 2 years show a higher tendency to consider themselves and their organizations as Technology Leaders and are more likely to play significant roles in technology planning and decision-making at their organizations than the average survey respondent
  • Organizational budget size does not affect respondents’ personal or organizational Technology Leadership
  • Leadership Staff and IT Staff tend to participate in the NTEN community in order to connect with each other while Communications/Marketing Staff and Fundraising/Development Staff come to NTEN for educational programming and professional development
  • Fundraising/Development Staff is a growing constituency among the NTEN community Satisfaction with NTEN programming overall, among members and non-members, is significantly up over
  • previous years 82% of NTEN members feel that their membership helps them be more effective in their work

> Download the 2010 NTEN Community Survey Report