2007 CRM Satisfaction Survey

Report published July 10, 2008 in Vendor Satisfaction

Choosing a CRM can be frustrating and overwhelming. With so many choices and so little time to research all the options, many of us rely heavily on the recommendations of our peers to cut through the noise and provide some insight.

This is why NTEN is proud to present the results of our first CRM Satisfaction Survey.

> Download the Full Report

We've surveyed hundreds of your peers in order to provide you with a wide array of opinions about CRM systems and the characteristics of the vendors providing those products, including:

  • CiviCRM
  • Convio
  • Salesforce
  • Kintera
  • Blackbaud
  • Democracy in Action
  • Antharia
  • and more!

Over six hundred people indicated their willingness to recommend the systems they currently use. Once you have identified two or three systems that meet your organization's needs, this report can help you to make your final decision as to which system is right for your organization.

The report is available free to NTEN Members, $50 for non-members.

> Download the full report