NTEN is the membership organization of nonprofit professionals who put technology to use for their causes. We enable our members to do their jobs better and help their organizations strategically use technology so that they, in turn, make the world a better, just, and more equitable place.


Google Fiber launches national fellowship program on digital divide
May 21, 2015

Google Fiber will launch a search today for more a dozen workers who will be deployed as part of a fellowship program to address digital divide issues in its eight U.S. markets, including Austin. In Austin, as in each Google Fiber city, two local fellows will be selected to work with certain nonprofits within each community to reach residents lacking computer literacy.

New Google Fellowship Pays for Nonprofits to Build Digital Literacy
May 21, 2015

Google Fiber and the Nonprofit Technology Network are creating a Digital Inclusion Fellowship to help nonprofits bolster their digital-literacy programs and help the people they serve build basic technology skills. Sixteen fellows will be selected to work for a year at community organizations in eight cities that have or will soon have access to Google Fiber, a high-speed fibe-roptic Internet service: Atlanta, Austin, Tex. Charlotte, N.C., Kansas City, Mo., Nashville, Provo, Utah, Salt Lake City, and Raleigh-Durham, N.C.

Google offers digital inclusion fellowships in Nashville
May 21, 2015

As Google Fiber prepares to enter Nashville and other new markets, it is launching a fellowship program to help address the digital divide in those areas. Two of 16 digital inclusion fellowships will be offered in Nashville for a year, supported by Google and the Nonprofit Technology Network, a Portland, Ore.-based organization. The fellows will work with the Nashville Public Library and the Martha O'Bryan Center to build and expand digital literacy initiatives.

Kansas City receives two Google Fiber fellowships to expand digital access
May 21, 2015

Google Inc. has targeted Kansas City and its seven other Google Fiber markets for a fellowship program to connect more people to the Internet. The mission is to recruit and train individuals within each market to help build local programs to expand the digital world to those who lack online access, devices and skills.

Google Fiber Announces 'Digital Inclusion Fellowships'
May 21, 2015

Google Fiber will be funding full-time fellows at the Nashville Public Library and the Martha O'Bryan Center to assist those organizations in strengthening and expanding their efforts at bridging the digital divide. The positions are part of a Digital Inclusion Fellowship that Google Fiber is announcing today.

Google Fiber, Triangle Literacy Council to create mobile computing lab
May 21, 2015

Google Fiber, which is the process of building an ultra high-speed Internet network in the Triangle, is teaming with the Triangle Literacy Council and the Kramden Institute, which repairs and donates used PCs, to launch a mobile computing lab. Google Fiber also will fund a fellowship to pay benefits and salary as part of a "digital inclusion" effort. 

Now accepting applications for the first-ever Digital Inclusion Fellowship
May 21, 2015

When people have access to the web, opportunities are just a click away—from learning how to sign up for health care, to finding affordable housing, to keeping in touch with family and friends. But today, more than 60 million Americans still aren’t using the Internet at home. While there are organizations across the U.S. that want to help bring these people online, many of them don’t have the in-house expertise or resources to launch new programs. 

Google Fiber to work with local nonprofit to help digital literacy
May 21, 2015

Google Fiber is working with Charlotte-area groups to help more people get Internet access. The Urban League of Central Carolinas will help in the fellowship to train community members. They'll teach neighbors how to effectively use the Internet for research to find jobs, access social services and more.

Google unveils program to bridge digital divide in Salt Lake City, Provo
May 21, 2015

Google Fiber announced a community-based "fellowship" program Thursday aimed at helping bridge the digital divide in Salt Lake City, Provo and six other Google Fiber cities. The program, operated in conjunction with the Nonprofit Technology Network (NTEN), seeks to reach out to people who don't — or can't — use the Internet. "Problems of digital literacy can be addressed through sustained work by local organizations, community leaders and the private sector," said a statement from Google Fiber. "That is why we are piloting the first-ever Digital Inclusion Fellowship."

Charlotte Mecklenburg Library selected for Google Fiber’s new Digital Inclusion Fellowship
May 21, 2015

Today, Charlotte Mecklenburg Library announced that it has been selected as a participant for Google Fiber’s first-ever Digital Inclusion Fellowship. As one of two organizations in Charlotte chosen to participate in the fellowship – the Urban League of Central Carolinas is the other – the Library has demonstrated that it has the expertise, skill and commitment to take on the challenge of narrowing the digital divide in the Charlotte-Mecklenburg community.

With New Fellowships, Google Takes Another Stab At Bridging The Digital Divide In KC
May 21, 2015

Google will fund two temporary positions in Kansas City aimed at narrowing the digital divide, the company announced Thursday. The people hired for the positions will work to get people in low-income communities online.

16 Digital Inclusion Fellowships Offered By NTEN, Google Fiber
May 21, 2015

NTEN, the Nonprofit Technology Network, is partnering with Google Fiber to find 16 tech experts who can build digital inclusion programs in eight U.S. cities. The Digital Inclusion Fellowship was announced today, and applications are open through June 10.

Atlanta parks and rec selected for Google fellowship
May 21, 2015

Atlanta’s Department of Parks and Recreation has been selected as a participant in Google Fiber’s first-ever Digital Inclusion Fellowship. As part of the fellowship, the department will collaborate with Google Fiber and the Nonprofit Technology Network by selecting a fellow who will create programs to help bridge the digital divide in Atlanta.

Google to fund ‘digital literacy’ fellows in Raleigh
May 21, 2015

Long before anyone in Raleigh connects to Google Fiber’s high-speed Internet service, the tech giant will be campaigning for hearts and minds. Google on Thursday introduced a “digital inclusion” program meant to spread the benefits of Internet access and technology literacy. 

Google Fiber launches fellowship in Charlotte to achieve digital inclusion
May 21, 2015

Technology giant Google and the Nonprofit Technology Network on Thursday launched a fellowship program in Charlotte and seven other metro areas with the goal of helping people who have limited digital access. The Digital Inclusion Fellowship will pair 16 people with local community organizations in eight metro areas where Google is installing new high-speed fiber networks. The fellows will spend a year developing digital inclusion programs. 

Google Fiber, Portland nonprofit launch fellowship program to expand Internet access
May 21, 2015

Even as Internet service providers accelerate connection speeds, millions of homes still don't have any online access. Hoping to expand access, Google Fiber and a Portland organization called the Nonprofit Technology Network (NTEN) said this week they will create a fellowship program to train community advocates to work with local organizations and help overcome the digital divide.

Google launches digital inclusion project
May 21, 2015

Google Fiber, along with the Nonprofit Technology Network, has launched the Digital Inclusion Fellowship, an initiative designed to get more people online. The Digital Inclusion Fellowship will pair 16 people with local community organizations in eight Google Fiber metro areas, where they’ll spend a year building a digital inclusion program from the ground up.

Why Nonprofits Fail
May 19, 2015

The other day I had a chat with a local shop owner who was lamenting how slow business had been over the past year. She told me, she’s had several shops over the past few decades and it’s never been this slow. I had to ask if she is offering her items for sale online to augment the brick and mortar shop. She recoiled: “Oh no, I don’t want to do that! I don’t want to deal with shipping and I like to get to know my customers.”  I was surprised (well, not really) that she felt the only way for her business to succeed was to get more people into town and into her store. I was also annoyed that she would complain about a variable she had little or no control over AND flat out refuse to change something she could control.

A New Age of Aid Following Nepal Quakes
May 14, 2015

Meilani Schijvens will see exactly where her dollars go. She’ll see the exact cracked walls patched and the individual smiling faces of the home’s residents. Shawn Eisele gets email updates from the doctor he’s sent money to, and she has Juneau roots. Tyler Smoker knows his donation will go to a remote village that hasn’t seen much in the way of aid from large organizations so far. His mom is friends with the organizer.

Crowdfunded Campaigns For Nepal Are Huge. Is That A Good Way To Give?
May 6, 2015

The clock is ticking on Lokesh Todi's efforts to raise $150,000 for charities based in Nepal. That's what happens when you use social media. You set up a donation campaign on a site like Indiegogo Life (as Todi has done). Then you have a set amount of time to meet your goal. And as of 3 p.m. Wednesday, there are only 61 hours left. So far, the 28-year-old graduate from Yale University has collected over $130 ,000 from more than 1,600 donors.

Study Reveals 5 Amazing Stats on Online Fundraising
May 1, 2015

M+R and NTEN’s 2015 Nonprofit Benchmarks Report returns for the ninth year, the ultimate guide to nonprofit industry standards for online fundraising, advocacy, and list building. The data from the nonprofits we survey is big. So big, it couldn’t be contained by two measly dimensions, and had to be released in 3D. But the really exciting thing is that we’ve crunched numbers from a whopping 84 organizations this year (last year we worked with 53 organizations), which means more data, more insight, and more takeaways about nonprofit fundraising, list building, and advocacy to share with all of you.

Leading nonprofits are raising more money online than ever before
April 21, 2015

Finding success in the nonprofit space often depends on an organization's digital savviness. Especially when trying to reach a demographic that advocates for good causes with their dollars (hint, hint: millennials), navigating online donations and marketing tactics is essential. Luckily, it seems leading nonprofits are wising up, according to a new report. The 2015 M+R Benchmarks Study, which will be released in full on Wednesday, analyzed how 84 charitable organizations performed online last year. It found that nonprofits raised nearly $413 million online in 2014, with related revenue increasing 13% year-over-year.

Interview: Amy Sample Ward - Creating Change Online
April 2, 2015

Technology – back-end advances and social media alike – has changed the way we are able to make change. And it continues to shift every day. As campaigners, nonprofit organizations, advocates, and changemakers, how do we best adopt and adapt to be as effective and efficient as possible? NTEN’s research shows that organizations at the leading edge of the spectrum do a few key things differently, including putting technology in their strategic plans.

Nonprofits Take Video Awards
March 24, 2015

After more than 20,000 votes cast and more than 150 submissions, the ninth annual doGooder Video Awards were announced the recent Nonprofit Technology Conference (NTC) in Austin, Texas. Presented by Chicago-based see3 Communications, YouTube and the Nonprofit Technology Network, the awards this year include for the first time a new category for YouTube creators and also have a permanent online home of their own at 

Visions of #15NTC: A Visual Journal of My Time at the Nonprofit Technology Conference
March 23, 2015

NTEN’s Nonprofit Technology Conference, also known on Twitter as #15NTC, was held in Austin, TX from March 4-6. Third Sector Today was proud to be both an exhibitor and a media partner of the conference which brings nonprofit techies from around the world to connect, learn, and change. Here is a visual journal of the time we spent at #15NTC. 

“Email’s Not as Awesome as It Used to Be”: Highlights from M+R Benchmark Study
March 13, 2015

The Nonprofit Quarterly attended NTEN’s Nonprofit Technology Conference in Austin last week, which was chock-full of informative sessions on emerging technology trends. M+R Strategies’ Madeline Stanionis and Marc Reuben held a session that shared some upcoming metrics from the 2015 Benchmark Study. The presentation came complete with 3-D glasses and special effects, and gave us a peek into some interesting statistics for online giving and fundraising. 

How to Totally Rock a Day of Giving!
March 9, 2015

Day of Giving can be a boon to your nonprofit. And, according to experts, careful coordination and preplanning will go a long way to help you rock it!  This year’s Amplify Austin (#AmplifyATX ) brought in $7.7million in 24 hours- they totally rocked it. At last week’s Nonprofit Technology Conference held by NTEN in Austin, TX (#15NTC) I had the pleasure of  meeting with Lisa Goddard, Online Marketing Director, Capital Area Food Bank of Texas ( @CAFBTX on Twitter) to discuss this topic as they headed into their third year of participation in Amplify Austin.

Social-Media Stars Ascend as Top Partners for Nonprofits
March 5, 2015

When Tyler Oakley posted a YouTube video last year asking his audience to mark his 25th birthday by donating to the Trevor Project, a suicide-prevention hotline for gay and lesbian youths, he set an ambitious goal: $150,000. Using the donation platform Prizeo, Mr. Oakley went on to raise more than half a million dollars, making him the nonprofit’s largest individual fundraiser in 2014.

Where Do You Lie on the Digital Transformation Spectrum?
February 19, 2015

While two associations recently announced plans to bolster strategies to keep pace with the digital transformation, a new report on nonprofit digital outlooks outlines the trends and challenges of going digital.

Nonprofit Technology, Digital Strategy, and NTEN
February 19, 2015

I’ll stick my neck out and suggest there has never been a time where nonprofit technology has been more accessible and pervasive than it is today. (Not much of a risk, there!) It really wasn’t that long ago when all technology budgets, decisions, and challenges were the concern of just one person (or department) at an organization. Today, however, there isn’t a single department within any type of organization that cannot become more efficient with the aid of appropriate technology.

Report: How Nonprofits Are Using Digital Platforms
February 18, 2015

A new survey of nonprofit professionals finds that many nonprofits can see the advantages of digital outreach but struggle to integrate it into the full organization.

Integration Focus of Nonprofit Digital Strategy, Report Finds
February 17, 2015

Digital strategy is a growing priority for nonprofit organizations, but budget and capacity constraints continue to play a key role in how it is approached, a report from Care2hjc, and NTEN finds.

Get Ready For More Videos, Images
February 12, 2015

Prepare to see more videos, more images and more infographics coming from nonprofits in 2015.

According to authors of the new 2015 Digital Outlook Report from Care2, NTEN and hjc, 68.4 percent of survey respondents reported planning to use more video this year than last. Images and infographics also were popular engagement strategies, with 63.2 percent and 58.2 percent respectively reporting more of a focus on these strategies this year than last.

NPT Lunch Truck: Audio Interviews With Nonprofit Leaders
February 4, 2015

NPT Lunch Truck is a a 15-minute audio interview on a hot issue of the day while you munch on that chicken salad sandwich with the crust cut off. The newsmaker will be interviewed by a member of the editorial staff of The NonProfit Times. This week's newsmaker: Amy Sample Ward.

How To Determine Nonprofit Software Costs
January 27, 2015

Software is at the heart of so many nonprofit functions. You can’t afford down time. And you don’t want to find out your new system won’t talk to an existing one after it is up and running. What’s a nonprofit leader to do? In search of guidance we talked with Janna Finch of Software Advice, an online firm that reviews nonprofit technology.

How social media is playing an ever-growing role in nonprofit fundraising
January 7, 2015

What was the hottest and coolest fundraiser fueled by social media in 2014? Hint: It involved ice and buckets.

The premise of the ALS Association’s Ice Bucket Challenge was simple: Dump a bucket of ice on your head, record the icy bath and share the video on social media then challenge others to donate money to fight ALS. Amyotrophic lateral sclerosis (ALS), often called Lou Gehrig’s Disease, is a progressive neurodegenerative disorder that affects nerve cells in the brain and spinal cord.

How do nonprofits turn social media sharing into successful fundraising?
December 30, 2014


The viral ALS Ice Bucket Challenge was a watershed moment in the evolution of philanthropy, but using social media to raise money has not been a universally successful strategy. Stacy Palmer of The Chronicle of Philanthropy and Amy Sample Ward of the Nonprofit Technology Network join Hari Sreenivasan for a conversation about donating in the digital age.


Can a 'Like' Button for Doing Good Create a More Caring Internet?
November 3, 2014

Affecting articles about poverty, climate change, and epidemics come rolling down our news feeds every day. Some inspire powerful reactions, including a desire to act. But social media tends to limit how we engage with even the most devastating news—we can “Like”, ‘Share’, or ‘RT’. Needless to say, the options don’t quite channel that will into action.

Nonprofit Tech Must Evolve Inclusively
September 4, 2014

The first question asked to a room of roughly 250 technologists in the nonprofit space was: What does inclusiveness look like in an implementation plan? Diversity, inclusion and equity must be “interwoven into everything you do.”

Leading Change Summit: Day One
September 4, 2014

Day one of the NTEN Leading Change Summit (follow on Twitter: #14LCS) began on Wednesday with hundreds of nonprofit professionals gathered to find out how they can leverage technology to become better agents of change. Or, as keynote speaker Deena Pierott, might refer to them: Impact Angels.

Love Data or Get Left Behind
September 4, 2014

Day two of NTEN’s Leading Change Summit began with a love story- how Alexandra Samuel, VP of Social Media at Vision Critical (Twitter: @awsamuel) threw words to the wind and harnessed the power of data to tell compelling stories. And, very helpfully, she shared pointers with the ballroom full of nonprofit professionals on the best ways to do the same.

Nonprofit Technology Leveraged for Change
August 29, 2014

If you’ve spent any amount of time on Third Sector Today, you have seen mentions, references and shout outs to NTEN: The Nonprofit Technology NetworkThird Sector Today (3ST)  is very pleased to share an interview with NTEN’s CEO, Amy Sample Ward, in an effort to share perspectives of nonprofit leaders from whom others can learn.

How Your Organization is Using Technology Wrong
August 28, 2014

Amy Sample Ward shares her assessment on how your organization might be using technology right or wrong, using as an example. 

Study: Number Of Data Staff At Nonprofits Increases
August 22, 2014

Nonprofits are bringing more data experts onto their staff in the face of rising concerns about data security, according to results of the Nonprofit Technology Network’s (NTEN) 8th Annual Nonprofit Technology Staffing and Investments Report.

NTEN CEO, Amy Sample Ward, Selected as 2014 American Express NGen Fellow
August 11, 2014

Independent Sector is delighted to announce the selection of the 2014 cohort of American Express NGen Fellows. Over the course of the next year, these accomplished and innovative leaders will collaborate with other talented leaders age 40 and under, interact with established mentors, and contribute to Independent Sector's work on nonprofit impact and leadership.

Average Nonprofit Spends 3.2% of Budget on Technology, Report Says
July 28, 2014

The average nonprofit technology budget accounted for 3.2 percent of total annual organizational spending, according to a new report.

Most groups said their spending on hardware, software, and consulting changed minimally compared with the previous year.

The eighth annual Nonprofit Technology Staffing and Investments Report, published by the Nonprofit Technology Network, or NTEN, examines the roles of information technology and technology support staff in overall operations.

July 2014 Grants Announced by Meyer Memorial Trust
July 17, 2014

Twenty organizations serving Oregon and Southwest Washington have big news this month after receiving a share of the $3.6 million awarded in July by Meyer Memorial Trust. NTEN has received a grant to support a technology readiness program that serves nonprofits in Oregon and Southwest Washington. 

Social Technology for Social Change: An Interview with Amy Sample Ward
July 9, 2014

For many nonprofit leaders, social media is still viewed as a sideline, rather than an integral aspect of the work. How does NTEN's CEO Amy Sample Ward convince nonprofit leaders that social media can actually be a means of furthering their social change missions? Answers to this question and more in this Social Velocity interview with Amy.

Donor Stewardship: Why and How to Cultivate Your Donors
July 3, 2014

When we think about fundraising success, we often think of a handful of viral campaigns that led to impressive fundraising numbers. While these are examples we can learn from, true fundraising success isn’t just the amount of dollars raised—it’s about meaningful and continuous donor stewardship. NTEN Membership Director Megan Keane explains the whys and hows of donor cultivation and shares successful examples to improve your nonprofit fundraising.

Why Nonprofits Should Care About Net Neutrality
June 19, 2014

In this episode of Social Good, Amy Sample Ward, Nonprofit Technology Network's chief executive, explains why the FCC’s proposal to allow paid Internet “fast lanes” will create an unfair playing field that could significantly impair nonprofits’ ability to serve their constituents and raise awareness and support for their causes.

Associations and Social Media in 2014: An Interview with Amy Sample Ward of NTEN
June 9, 2014

Amy Sample Ward is the thought-leading CEO of NTEN, where the nonprofit technology community meets. We discuss some truly fascinating aspects of the current state of social media and how associations are starting to move beyond Social Media 101 and tackle innovative and strategic approaches to these communication channels.

Potential Gutting Of Net Neutrality Hurts Nonprofits
May 15, 2014

The Federal Communications Commission (FCC) has approved, by a three-to-two vote, chairman Tom Wheeler’s proposal to allow Internet service providers (ISPs) to charge websites for faster service, a concept known as paid priority or a so-called "Internet fast lane." Nonprofits around the net reacted with outrage and dismay.

2014 M+R/NTEN Benchmark Study: Trend Findings for Fundraising and Advocacy
May 8, 2014

M+R and NTEN have again partnered together to bring us their 2014 Benchmark Study. According to the exhibited results, the trends in online giving in 2013 tended toward interesting, if somewhat predictable. The data in the study, addressing email list sizes, fundraising, online advocacy, websites, social media, and mobile activity, came from 53 U.S.-based nonprofits.

Online Charitable Donations Increased 14% in 2013
April 8, 2014

Gone are the days when nonprofits needed to rely only on street canvassing and paper pleas for donations. Email and social media are quickly revolutionizing charity, and according to a new study from M+R and NTEN, 2013 was the space's best year yet.

Nonprofits Must Guard Against Imposters
March 23, 2014

Very few nonprofits are active on emerging social networks like Instagram, Snapchat, Tumblr, Vine, and WhatsApp, but that doesn’t mean organizations can ignore the platforms, Lauren Girardin, a communications consultant, told participants at the Nonprofit Technology Conference this month in Washington. The meeting was organized by NTEN.

How to Improve Unified Fundraising Campaigns: Advice From Experts
March 23, 2014

Fundraisers responsible for different types of solicitations, such as direct mail, telemarketing, and online giving, should get together and map out the charity’s plan for coordinating its campaigns over the course of the year, says Peter Schoewe, a vice president at Mal Warwick Donordigital, a fundraising consulting company.

Forget The Status Quo: Final Thoughts On NTC 2014
March 20, 2014

Technology won’t fix the problems your nonprofit is trying to solve. It will enable your people to tackle those problems in new ways that might be much more efficient than your old ways.

This was one of the themes prevalent in discussions during the 2014 Nonprofit Technology Conference (#2014NTC), last week sponsored by the Nonprofit Technology Network (NTEN).

Getting the Message: #14NTC-Style
March 19, 2014

Last week NTEN held its annual Nonprofit Technology Conference, NTC ’14,  in Washington, D.C..  For the better part of three days more than 2,000 self-proclaimed, nonprofit techies-for-good learned, spoke, drank, networked and hashtagged  (hashtag #14NTC) in efforts to embrace technology for uses that will make this a better world.

Jason Shim, Bitcoins, Donations and NTEN
March 17, 2014

“What are the quickest ways that you can send money to someone?” That was the question posed by Jason Shim when he visited us at NTEN’s NTC ’14 in Washington, D.C. last week—just days before receiving the celebrated 2014 NTEN Award.

Impressions of 2014 NTC: Going Home Smarter
March 17, 2014

Imagine an international nonprofit conference of luminaries — without neckties or expensive shoes or much grey hair. There was some pink and blue hair, but very little grey at last week at the 2014 Nonprofit Technology Conference in Washington, D.C., the annual conference of the Nonprofit Technology Network (NTEN).

Live From NTEN: See -- Watching TV Can Be A Positive Thing
March 14, 2014

Washington, D.C. – Pop music parodies and ‘80s television shows were among the tools used to offer up lessons for nonprofits at the opening of the 2014 Nonprofit Technology Conference (NTC).

The 15th annual conference by the Nonprofit Technology Network (NTEN) opened Thursday morning at the Marriott Wardman Park in Washington, D.C., featuring “Ignite with Ideas,” a half-dozen rapid-fire presentations that whip through 20 slides in just five minutes.

Live From NTEN: Wu To Attendees: “Go Fund Yourself”
March 13, 2014

Crowdfunding yielded more than $5 billion during 2013, with about 30 percent of that going towards nonprofits and social causes.

The hottest trend in online fundraising is crowdfunding. Nonprofits are in the best position to take advantage of it, but it can be hard to get started. During a session “Go Fund Yourself,” Rob Wu, CEO of CauseVox suggested that anyone can be successful in nonprofit crowdfunding.

Philanthropy 2.0 A look at three tech innovations that are propelling nonprofits to new levels
March 12, 2014

It's no secret that technology has made the act of giving easier and faster than ever before. From dial-to-donate to text-to-pledge, advancements in information technology have only shortened the distance between givers and their beneficiaries. The methodology of philanthropy has stood the test of time. It's the reason why there are thousands of sites like Kickstarter and Razoo crowdsourcing funds for a cause. These platforms take the old drop-in-bucket approach practiced for years by bell ringers and move them from the street to the Internet.

Live Updates From the 2014 Nonprofit Technology Conference
March 12, 2014

Get the latest from the Nonprofit Technology Conference in Washington, D.C., as Chronicle staff members Raymund FlandezIdit KnaanCody Switzer, and Nicole Wallace cover the event. Their tweets will appear on this page, along with links to short interviews and articles about the sessions they attend.

Filling a Technology Job: 10 Steps That Experts Take
March 10, 2014

As head of information technology at several charities over the past 14 years, Peter Campbell has interviewed dozens of job candidates for every type of tech position imaginable. When he does, he routinely invites staff members from other departments to sit in. Too often, Mr. Campbell says, he has then watched the non-tech employees “glaze over” as the job seeker detailed his or her skills. But that doesn’t matter so much. While most nonprofit managers don’t understand tech jargon, or even the skills that jargon describes, they really don’t need to—even when hiring a technology expert for their organization.

6 Apps to Simplify Fundraising Tasks
March 10, 2014

Fundraisers juggle a lot of responsibilities. During a recent Chronicle online video discussion, three nonprofit experts­ shared some of their favorite mobile apps to help fundraisers save time and get organized.The recommendations come from Amy Sample Ward, chief executive officer of Nonprofit Technology Network; Lynne Wester, director of alumni programs and engagement at the University of North Carolina at Charlotte; and Paull Young, director of digital at Charity: Water.

TechSoup’s Gayle Samuelson Carpentier Joins the NTEN Board
March 7, 2014

Gayle Samuelson Carpentier,TechSoup Global’s Chief Business Development Officer, is  a newly minted member of the Nonprofit Technology Network's (NTEN) board of directors.

Gayle has been at TechSoup for over 12 years and is the person who arranges for all the new product donations on Yes, she's the one to thank for such great technology donations! She's built partnerships with Cisco, Symantec, Intuit, Dell, Seagate, Adobe and dozens of other socially responsible companies. Gayle does other work as well. She negotiates donations for our global partners; she develops business strategies and structures for new initiatives; and she is our spokesperson on the essential need for corporations to support nonprofit efforts. Her first term on the NTEN Board runs through Spring 2017.

Learn About Fundraising Apps That Will Make Your Life Easier
February 25, 2014

View a video discussion with nonprofit fundraisers who shared online tools and mobile apps that can help you save time, stay organized, manage event logistics, and connect with supporters in new ways.

The Guests: Amy Sample Ward is the chief executive officer of NTEN. She also writes a blog about how to use new technologies strategically; Lynne Wester is director of alumni programs and engagement at UNC Charlotte, and the author of the Donor Relations Guru blog; Paull Young is director of digital at charity: water and a member of the organization's leadership team responsible for online fundraising, partnerships, and marketing.

What Nonprofits Should Start Doing in 2014: Advice From the Experts
December 31, 2013

To improve performance, nonprofits should pick out key pieces of data from each of their departments and review them regularly at staff meetings, says Amy Sample Ward, chief executive of the Nonprofit Technology Network, who calls the measures “canary metrics”—figures that show the canary in the coal mine that could be a sign of future trouble.

What Nonprofits Should Stop Doing in 2014: Advice From Experts
December 30, 2013

Organizations need to do a better job of adapting their content for mobile technology, says Amy Sample Ward, chief executive of the Nonprofit Technology Network. The best place for groups to get started, she says, is to make sure that website forms—pages people use to make donations, subscribe to advocacy alerts, or sign up to volunteer—are easy to navigate on a mobile phone’s small screen.

Amy Sample Ward Honored as Portland Rising Star
November 1, 2013

Amy Sample Ward, NTEN's CEO, is included in the inaugural class of honorees by Portland Monthly and Knowledge Universe as Rising Stars, those "individuals making a meaningful impact in the social, political and business sectors" in the city of Portland. 

Amy Sample Ward to Lead NTEN
May 31, 2013

The Nonprofit Technology Network (NTEN) has appointed Amy Sample Ward to the post of CEO. She will begin her new duties on June 1. She has served as NTEN’s membership director since 2011, and her role was expanded to acting community lead in 2012. Based in New York City, Sample Ward will return to her home city of Portland, Ore., this summer to lead the Portland-based organization.

May 29, 2013

The Board of Directors of the Nonprofit Technology Network (NTEN) today announced the selection of Amy Sample Ward as NTEN’s new Chief Executive Officer. Sample Ward was selected following a national search led by the NTEN Board of Directors with Heller Search Associates.

Top Digital Products for At-Home Businesses: Fundraisers
April 11, 2013

Fundraising has come a long way from the days of ringing doorbells or holding celebrity telethons. One thing hasn’t changed: Both clients and donors need to be remembered, to know they are appreciated and to know who is working hard on their behalf.

Efficiency, innovation trumps technology in nonprofit arena, speakers say
April 10, 2013

Nonprofit organizations need to be innovative to be successful, but that doesn’t mean spending loads of money on technology.

Hundreds of Cincinnati Nonprofits Learn New Technologies at 12th Annual Securing the Future Conference
April 9, 2013

Nearly 200 Cincinnati-area nonprofit executives, fundraisers, board members and operations staff met today at Xavier’s Cintas Center for the twelfth annual Securing the Future conference.

Greater Cincinnati nonprofits gather to learn how technology can help them innovate
April 8, 2013

Business leaders have heard time and again how technology can help them innovate. Now Greater Cincinnati nonprofit leaders will hear that message, too.

Do Your Online Outreach Efforts Fall Flat? Stop Looking at the Tech
February 27, 2013

There is no shortage of guidance on the practical aspects of new technology, especially when it comes to new outreach and engagement channels. Right now, there are probably a half dozen “5 Things You Need to Know About [Social Media X]” posts on Twitter. Less often addressed are the internal, non-technological barriers that stand in the way of effectively deploying a good online strategy. Many a motivated staff member has attended a seminar on some technological tool only to return to the office, attempt to implement it, and watch it fall flat.

Why the Heck Should We Be Grateful? The Unseen Effects of Gratitude
November 21, 2012

The social sector – possibly more than any other – is full of expressions of gratitude. We routinely thank our donors for their support, our volunteers for their time, and our boards for their guidance. They thank us for our hard work and for the opportunity to give back. Our constituents thank us for the services we provide and we thank them for inspiring and guiding us. Because “thank you” is a natural part of our everyday conversation, gratitude has historically been dismissed as simple, obvious, and unworthy of serious attention. Over the past several years, however, a number of researchers in the field of positive psychology have studied the effect that gratitude has on our well-being. Nonprofits may want to take note of these findings and some of the creative ways that gratitude is being cultivated and assessed.

December 20, 2010
The Nonprofit Technology Network (NTEN), the organization that helps nonprofits use technology to create social change, announced today that it has received a $1.15 million grant from the Google Inc. Charitable Giving Fund of Tides Foundation. This is the first grant NTEN has received from Google. The grant will support NTEN's work to educate technology leaders about the evolving role of technology in nonprofit work, and beyond that, to produce research and training on cloud technologies and data management, visualization, and collaboration.
December 1, 2010
The Nonprofit Technology Network (NTEN) announces the 2011 Nonprofit Technology Conference (NTC) on March 17-19, 2011 in Washington, DC at the Washington Hilton. The 2011 NTC is NTEN’s signature three-day gathering bringing together nonprofit professionals from around the world to collaborate, innovate, and maximize effectiveness. With a wide mix of social events, seminars, trainings, and resources, the 2011 NTC will help nonprofits put technology to work to further their causes. NTEN expects a record number of attendees at this year’s conference.
April 5, 2010
The Nonprofit Technology Network (NTEN) announces the 2010 Nonprofit Technology Conference (NTC) on April 8-10, 2010 in Atlanta, GA at the Omni Hotel at CNN Center. The 2010 NTC will bring together an outstanding group of nonprofit leaders, IT innovators, communications gurus, fundraising superstars amongst other nonprofit staff looking to learn the latest trends, practical how-tos, and IT solutions to optimize their organization's technology to further their missions to create more social good in the world.
November 17, 2008
NTEN welcomes four nonprofit technology leaders to its board of directors this winter. Board members guide the work of NTEN throughout the year and represent the diverse makeup of the nonprofit technology community. Board Chair Lynn Labieniec said of the additions, “All four bring a diverse background and set of experiences to NTEN, and are recognized leaders in this field. We're very excited to begin work with them and make NTEN an even stronger organization.”
January 29, 2008
A new study released this week finds a gap between nonprofits’ perceptions of being understaffed in IT and the reality of actual staffing levels. Organizations that feel they are in trouble when it comes to technology are overwhelmingly more likely to report being understaffed than organizations that feel ahead of the technology curve. Yet the struggling organizations reported slightly higher staffing levels. The most striking difference was not number of staff, but the length their employment, and the number of IT staff that had been at their jobs less than one year in particular. The report is freely available at
January 18, 2008
Data portability, privacy, and communication between software platforms are quickly emerging as key issues in the future of the internet. While big consumer companies like Google and Facebook are making headlines by engaging with these issues, nonprofit organizations have long relied heavily on data about their supporters. A new report and an evaluation tool aimed at propelling nonprofits into the future of data and software integration is now available from the Nonprofit Technology Network (NTEN) in partnership with the nonprofit research firm Idealware. “Getting Your Systems Talking: A Framework to Evaluate APIs and Data Exchange Features” is a new guide to data portability. The guide is available at and includes a comprehensive report and evaluation worksheet.
January 14, 2008
See3 Communications ( and NTEN: The Nonprofit Technology Network ( announce the co-sponsorship of the 2nd Annual DoGooderTV Nonprofit Video Awards. Nonprofit organizations are encouraged to submit their videos to the contest, hosted on DoGooderTV (, the video sharing platform for nonprofits. The grand prize winner will be announced at NTEN's annual Nonprofit Technology Conference (NTC) in New Orleans on March 21. The winner will be awarded an all-expense paid trip to the 2009 NTC to be held in San Francisco.
NP.IT: Information Week covers our event with Google
July 12, 2007

On Thursday, July 12, NTEN co-hosted an event with Google where the announcement was made that Google is extending its Google Apps Education Edition to nonprofits. Read the full article, then read more about the event.

TXT 2 VOTE: NTEN on the Swamp
July 1, 2007

Katrin Verclas, NTEN's executive director, spoke with the Tribune media group's "The Swamp" about mobile campaigning.

2007 Bridge to Integrated Marketing & Fundraising Conference
June 1, 2007

NTEN is Educational Partner at the 2007 Bridge to Integrated Marketing & Fundraising Conference, July 8-10, 2007, at the Hilton Washington in Washington, D.C., June 28, 2007.

More than 1,000 nonprofit fund raisers and direct marketing professionals will discuss the most effective and innovative ways to reach donors, including best practices in online fundraising. NTEN is the educational sponsor at the conference, featuring a track of sessions on online fundraising and technology in development.

Technology for Good: NTEN on ABC
April 6, 2007

NTEN's very own Executive Director, Katrin Verclas, filmed a short spot with ABC a few weeks ago addressing how nonprofits are making use of some cool technologies to further their missions.

Wiffiti Gives Nonprofits Ability to ‘Text out Loud’
April 4, 2007

LocaModa Inc., a pioneer of interactive out-of-home social media, today announced that Wiffiti, their proprietary text messaging platform, will be a part of the Nonprofit Technology Conference in Washington, DC on April 4-6, 2007. The conference, focusing on Reinventing Politics: Creating Social Change From the Ground Up, will bring together over 1000 representatives from the nonprofit sector. 

Groups offer ringtones with a statement
February 27, 2007

Environmental activists, among others, are using their cell phones for education and inspiration - via ringtones. And there's still a lot of room for experimentation in using cell phones for advocacy, says Katrin Verclas, executive director of NTEN and coordinator of MobileActive.og. 

The Journal Report: Technology
November 27, 2006

The NTEN community gave their list of recommended readings - resources, websites, books, and online tools - to The Wall Street Journal Online to spread the word and ways to leverage technology for social change. 

Make Privacy a Public Matter
September 26, 2006

Katrin Verclas, NTEN's executive director, talks about how integral collecting people's personal information is to the world of fundraising, and how with that information comes the responsibility to protect it. 

Women in Mobile 15 - Katrin Verclas
July 27, 2006

In this edition of his series, Rudy De Waele interviews NTEN executive director Katrin Verclas about her work, passion for mobile technology, and her views on how mobile phones will impact the future and help make the world a better, more just, and more equitable place. 

Where it's @
July 1, 2006

Fundraising Success interviewed NTEN executive director Katrin Verclas on her views about online fundraising and what nonprofits should be doing to improve their e-philanthropy strategy.