Where Do You Lie on the Digital Transformation Spectrum?
February 19, 2015
While two associations recently announced plans to bolster strategies to keep pace with the digital transformation, a new report on nonprofit digital outlooks outlines the trends and challenges of going digital.
Nonprofit Technology, Digital Strategy, and NTEN
February 19, 2015
I’ll stick my neck out and suggest there has never been a time where nonprofit technology has been more accessible and pervasive than it is today. (Not much of a risk, there!) It really wasn’t that long ago when all technology budgets, decisions, and challenges were the concern of just one person (or department) at an organization. Today, however, there isn’t a single department within any type of organization that cannot become more efficient with the aid of appropriate technology.
Report: How Nonprofits Are Using Digital Platforms
February 18, 2015
A new survey of nonprofit professionals finds that many nonprofits can see the advantages of digital outreach but struggle to integrate it into the full organization.
Integration Focus of Nonprofit Digital Strategy, Report Finds
February 17, 2015
Digital strategy is a growing priority for nonprofit organizations, but budget and capacity constraints continue to play a key role in how it is approached, a report from Care2, hjc, and NTEN finds.
Get Ready For More Videos, Images
February 12, 2015
Prepare to see more videos, more images and more infographics coming from nonprofits in 2015.
According to authors of the new 2015 Digital Outlook Report from Care2, NTEN and hjc, 68.4 percent of survey respondents reported planning to use more video this year than last. Images and infographics also were popular engagement strategies, with 63.2 percent and 58.2 percent respectively reporting more of a focus on these strategies this year than last.
How To Determine Nonprofit Software Costs
January 27, 2015
Software is at the heart of so many nonprofit functions. You can’t afford down time. And you don’t want to find out your new system won’t talk to an existing one after it is up and running. What’s a nonprofit leader to do? In search of guidance we talked with Janna Finch of Software Advice, an online firm that reviews nonprofit technology.
How social media is playing an ever-growing role in nonprofit fundraising
January 7, 2015
What was the hottest and coolest fundraiser fueled by social media in 2014? Hint: It involved ice and buckets.
The premise of the ALS Association’s Ice Bucket Challenge was simple: Dump a bucket of ice on your head, record the icy bath and share the video on social media then challenge others to donate money to fight ALS. Amyotrophic lateral sclerosis (ALS), often called Lou Gehrig’s Disease, is a progressive neurodegenerative disorder that affects nerve cells in the brain and spinal cord.
How do nonprofits turn social media sharing into successful fundraising?
December 30, 2014
The viral ALS Ice Bucket Challenge was a watershed moment in the evolution of philanthropy, but using social media to raise money has not been a universally successful strategy. Stacy Palmer of The Chronicle of Philanthropy and Amy Sample Ward of the Nonprofit Technology Network join Hari Sreenivasan for a conversation about donating in the digital age.
Can a 'Like' Button for Doing Good Create a More Caring Internet?
November 3, 2014
Affecting articles about poverty, climate change, and epidemics come rolling down our news feeds every day. Some inspire powerful reactions, including a desire to act. But social media tends to limit how we engage with even the most devastating news—we can “Like”, ‘Share’, or ‘RT’. Needless to say, the options don’t quite channel that will into action.
Nonprofit Tech Must Evolve Inclusively
September 4, 2014
The first question asked to a room of roughly 250 technologists in the nonprofit space was: What does inclusiveness look like in an implementation plan? Diversity, inclusion and equity must be “interwoven into everything you do.”
Leading Change Summit: Day One
September 4, 2014
Day one of the NTEN Leading Change Summit (follow on Twitter: #14LCS) began on Wednesday with hundreds of nonprofit professionals gathered to find out how they can leverage technology to become better agents of change. Or, as keynote speaker Deena Pierott, might refer to them: Impact Angels.
Love Data or Get Left Behind
September 4, 2014
Day two of NTEN’s Leading Change Summit began with a love story- how Alexandra Samuel, VP of Social Media at Vision Critical (Twitter: @awsamuel) threw words to the wind and harnessed the power of data to tell compelling stories. And, very helpfully, she shared pointers with the ballroom full of nonprofit professionals on the best ways to do the same.
Nonprofit Technology Leveraged for Change
August 29, 2014
If you’ve spent any amount of time on Third Sector Today, you have seen mentions, references and shout outs to NTEN: The Nonprofit Technology Network. Third Sector Today (3ST) is very pleased to share an interview with NTEN’s CEO, Amy Sample Ward, in an effort to share perspectives of nonprofit leaders from whom others can learn.
How Your Organization is Using Technology Wrong
August 28, 2014
Amy Sample Ward shares her assessment on how your organization might be using technology right or wrong, using XRAY.fm as an example.
Study: Number Of Data Staff At Nonprofits Increases
August 22, 2014
Nonprofits are bringing more data experts onto their staff in the face of rising concerns about data security, according to results of the Nonprofit Technology Network’s (NTEN) 8th Annual Nonprofit Technology Staffing and Investments Report.
NTEN CEO, Amy Sample Ward, Selected as 2014 American Express NGen Fellow
August 11, 2014
Independent Sector is delighted to announce the selection of the 2014 cohort of American Express NGen Fellows. Over the course of the next year, these accomplished and innovative leaders will collaborate with other talented leaders age 40 and under, interact with established mentors, and contribute to Independent Sector's work on nonprofit impact and leadership.
Average Nonprofit Spends 3.2% of Budget on Technology, Report Says
July 28, 2014
The average nonprofit technology budget accounted for 3.2 percent of total annual organizational spending, according to a new report.
Most groups said their spending on hardware, software, and consulting changed minimally compared with the previous year.
The eighth annual Nonprofit Technology Staffing and Investments Report, published by the Nonprofit Technology Network, or NTEN, examines the roles of information technology and technology support staff in overall operations.
July 2014 Grants Announced by Meyer Memorial Trust
July 17, 2014
Twenty organizations serving Oregon and Southwest Washington have big news this month after receiving a share of the $3.6 million awarded in July by Meyer Memorial Trust. NTEN has received a grant to support a technology readiness program that serves nonprofits in Oregon and Southwest Washington.
Social Technology for Social Change: An Interview with Amy Sample Ward
July 9, 2014
For many nonprofit leaders, social media is still viewed as a sideline, rather than an integral aspect of the work. How does NTEN's CEO Amy Sample Ward convince nonprofit leaders that social media can actually be a means of furthering their social change missions? Answers to this question and more in this Social Velocity interview with Amy.
Donor Stewardship: Why and How to Cultivate Your Donors
July 3, 2014
When we think about fundraising success, we often think of a handful of viral campaigns that led to impressive fundraising numbers. While these are examples we can learn from, true fundraising success isn’t just the amount of dollars raised—it’s about meaningful and continuous donor stewardship. NTEN Membership Director Megan Keane explains the whys and hows of donor cultivation and shares successful examples to improve your nonprofit fundraising.
Why Nonprofits Should Care About Net Neutrality
June 19, 2014
In this episode of Social Good, Amy Sample Ward, Nonprofit Technology Network's chief executive, explains why the FCC’s proposal to allow paid Internet “fast lanes” will create an unfair playing field that could significantly impair nonprofits’ ability to serve their constituents and raise awareness and support for their causes.
Associations and Social Media in 2014: An Interview with Amy Sample Ward of NTEN
June 9, 2014
Amy Sample Ward is the thought-leading CEO of NTEN, where the nonprofit technology community meets. We discuss some truly fascinating aspects of the current state of social media and how associations are starting to move beyond Social Media 101 and tackle innovative and strategic approaches to these communication channels.
Potential Gutting Of Net Neutrality Hurts Nonprofits
May 15, 2014
The Federal Communications Commission (FCC) has approved, by a three-to-two vote, chairman Tom Wheeler’s proposal to allow Internet service providers (ISPs) to charge websites for faster service, a concept known as paid priority or a so-called "Internet fast lane." Nonprofits around the net reacted with outrage and dismay.
2014 M+R/NTEN Benchmark Study: Trend Findings for Fundraising and Advocacy
May 8, 2014
M+R and NTEN have again partnered together to bring us their 2014 Benchmark Study. According to the exhibited results, the trends in online giving in 2013 tended toward interesting, if somewhat predictable. The data in the study, addressing email list sizes, fundraising, online advocacy, websites, social media, and mobile activity, came from 53 U.S.-based nonprofits.
Online Charitable Donations Increased 14% in 2013
April 8, 2014
Gone are the days when nonprofits needed to rely only on street canvassing and paper pleas for donations. Email and social media are quickly revolutionizing charity, and according to a new study from M+R and NTEN, 2013 was the space's best year yet.
Nonprofits Must Guard Against Imposters
March 23, 2014
Very few nonprofits are active on emerging social networks like Instagram, Snapchat, Tumblr, Vine, and WhatsApp, but that doesn’t mean organizations can ignore the platforms, Lauren Girardin, a communications consultant, told participants at the Nonprofit Technology Conference this month in Washington. The meeting was organized by NTEN.
How to Improve Unified Fundraising Campaigns: Advice From Experts
March 23, 2014
Fundraisers responsible for different types of solicitations, such as direct mail, telemarketing, and online giving, should get together and map out the charity’s plan for coordinating its campaigns over the course of the year, says Peter Schoewe, a vice president at Mal Warwick Donordigital, a fundraising consulting company.
Forget The Status Quo: Final Thoughts On NTC 2014
March 20, 2014
Technology won’t fix the problems your nonprofit is trying to solve. It will enable your people to tackle those problems in new ways that might be much more efficient than your old ways.
This was one of the themes prevalent in discussions during the 2014 Nonprofit Technology Conference (#2014NTC), last week sponsored by the Nonprofit Technology Network (NTEN).
Getting the Message: #14NTC-Style
March 19, 2014
Last week NTEN held its annual Nonprofit Technology Conference, NTC ’14, in Washington, D.C.. For the better part of three days more than 2,000 self-proclaimed, nonprofit techies-for-good learned, spoke, drank, networked and hashtagged (hashtag #14NTC) in efforts to embrace technology for uses that will make this a better world.
Jason Shim, Bitcoins, Donations and NTEN
March 17, 2014
“What are the quickest ways that you can send money to someone?” That was the question posed by Jason Shim when he visited us at NTEN’s NTC ’14 in Washington, D.C. last week—just days before receiving the celebrated 2014 NTEN Award.
Impressions of 2014 NTC: Going Home Smarter
March 17, 2014
Imagine an international nonprofit conference of luminaries — without neckties or expensive shoes or much grey hair. There was some pink and blue hair, but very little grey at last week at the 2014 Nonprofit Technology Conference in Washington, D.C., the annual conference of the Nonprofit Technology Network (NTEN).
Live From NTEN: See -- Watching TV Can Be A Positive Thing
March 14, 2014
Washington, D.C. – Pop music parodies and ‘80s television shows were among the tools used to offer up lessons for nonprofits at the opening of the 2014 Nonprofit Technology Conference (NTC).
The 15th annual conference by the Nonprofit Technology Network (NTEN) opened Thursday morning at the Marriott Wardman Park in Washington, D.C., featuring “Ignite with Ideas,” a half-dozen rapid-fire presentations that whip through 20 slides in just five minutes.
Live From NTEN: Wu To Attendees: “Go Fund Yourself”
March 13, 2014
Crowdfunding yielded more than $5 billion during 2013, with about 30 percent of that going towards nonprofits and social causes.
The hottest trend in online fundraising is crowdfunding. Nonprofits are in the best position to take advantage of it, but it can be hard to get started. During a session “Go Fund Yourself,” Rob Wu, CEO of CauseVox suggested that anyone can be successful in nonprofit crowdfunding.
Philanthropy 2.0 A look at three tech innovations that are propelling nonprofits to new levels
March 12, 2014
It's no secret that technology has made the act of giving easier and faster than ever before. From dial-to-donate to text-to-pledge, advancements in information technology have only shortened the distance between givers and their beneficiaries. The methodology of philanthropy has stood the test of time. It's the reason why there are thousands of sites like Kickstarter and Razoo crowdsourcing funds for a cause. These platforms take the old drop-in-bucket approach practiced for years by bell ringers and move them from the street to the Internet.
Live Updates From the 2014 Nonprofit Technology Conference
March 12, 2014
Get the latest from the Nonprofit Technology Conference in Washington, D.C., as Chronicle staff members Raymund Flandez, Idit Knaan, Cody Switzer, and Nicole Wallace cover the event. Their tweets will appear on this page, along with links to short interviews and articles about the sessions they attend.
Filling a Technology Job: 10 Steps That Experts Take
March 10, 2014
As head of information technology at several charities over the past 14 years, Peter Campbell has interviewed dozens of job candidates for every type of tech position imaginable. When he does, he routinely invites staff members from other departments to sit in. Too often, Mr. Campbell says, he has then watched the non-tech employees “glaze over” as the job seeker detailed his or her skills. But that doesn’t matter so much. While most nonprofit managers don’t understand tech jargon, or even the skills that jargon describes, they really don’t need to—even when hiring a technology expert for their organization.
6 Apps to Simplify Fundraising Tasks
March 10, 2014
Fundraisers juggle a lot of responsibilities. During a recent Chronicle online video discussion, three nonprofit experts shared some of their favorite mobile apps to help fundraisers save time and get organized.The recommendations come from Amy Sample Ward, chief executive officer of Nonprofit Technology Network; Lynne Wester, director of alumni programs and engagement at the University of North Carolina at Charlotte; and Paull Young, director of digital at Charity: Water.
TechSoup’s Gayle Samuelson Carpentier Joins the NTEN Board
March 7, 2014
Gayle Samuelson Carpentier,TechSoup Global’s Chief Business Development Officer, is a newly minted member of the Nonprofit Technology Network's (NTEN) board of directors.
Gayle has been at TechSoup for over 12 years and is the person who arranges for all the new product donations on TechSoup.org. Yes, she's the one to thank for such great technology donations! She's built partnerships with Cisco, Symantec, Intuit, Dell, Seagate, Adobe and dozens of other socially responsible companies. Gayle does other work as well. She negotiates donations for our global partners; she develops business strategies and structures for new initiatives; and she is our spokesperson on the essential need for corporations to support nonprofit efforts. Her first term on the NTEN Board runs through Spring 2017.
Learn About Fundraising Apps That Will Make Your Life Easier
February 25, 2014
View a video discussion with nonprofit fundraisers who shared online tools and mobile apps that can help you save time, stay organized, manage event logistics, and connect with supporters in new ways.
The Guests: Amy Sample Ward is the chief executive officer of NTEN. She also writes a blog about how to use new technologies strategically; Lynne Wester is director of alumni programs and engagement at UNC Charlotte, and the author of the Donor Relations Guru blog; Paull Young is director of digital at charity: water and a member of the organization's leadership team responsible for online fundraising, partnerships, and marketing.
What Nonprofits Should Start Doing in 2014: Advice From the Experts
December 31, 2013
To improve performance, nonprofits should pick out key pieces of data from each of their departments and review them regularly at staff meetings, says Amy Sample Ward, chief executive of the Nonprofit Technology Network, who calls the measures “canary metrics”—figures that show the canary in the coal mine that could be a sign of future trouble.
What Nonprofits Should Stop Doing in 2014: Advice From Experts
December 30, 2013
Organizations need to do a better job of adapting their content for mobile technology, says Amy Sample Ward, chief executive of the Nonprofit Technology Network. The best place for groups to get started, she says, is to make sure that website forms—pages people use to make donations, subscribe to advocacy alerts, or sign up to volunteer—are easy to navigate on a mobile phone’s small screen.
Amy Sample Ward Honored as Portland Rising Star
November 1, 2013
Amy Sample Ward, NTEN's CEO, is included in the inaugural class of honorees by Portland Monthly and Knowledge Universe as Rising Stars, those "individuals making a meaningful impact in the social, political and business sectors" in the city of Portland.
Amy Sample Ward to Lead NTEN
May 31, 2013
The Nonprofit Technology Network (NTEN) has appointed Amy Sample Ward to the post of CEO. She will begin her new duties on June 1. She has served as NTEN’s membership director since 2011, and her role was expanded to acting community lead in 2012. Based in New York City, Sample Ward will return to her home city of Portland, Ore., this summer to lead the Portland-based organization.
May 29, 2013
The Board of Directors of the Nonprofit Technology Network (NTEN) today announced the selection of Amy Sample Ward as NTEN’s new Chief Executive Officer. Sample Ward was selected following a national search led by the NTEN Board of Directors with Heller Search Associates.
Top Digital Products for At-Home Businesses: Fundraisers
April 11, 2013
Fundraising has come a long way from the days of ringing doorbells or holding celebrity telethons. One thing hasn’t changed: Both clients and donors need to be remembered, to know they are appreciated and to know who is working hard on their behalf.
Efficiency, innovation trumps technology in nonprofit arena, speakers say
April 10, 2013
Nonprofit organizations need to be innovative to be successful, but that doesn’t mean spending loads of money on technology.
Hundreds of Cincinnati Nonprofits Learn New Technologies at 12th Annual Securing the Future Conference
April 9, 2013
Nearly 200 Cincinnati-area nonprofit executives, fundraisers, board members and operations staff met today at Xavier’s Cintas Center for the twelfth annual Securing the Future conference.
Greater Cincinnati nonprofits gather to learn how technology can help them innovate
April 8, 2013
Business leaders have heard time and again how technology can help them innovate. Now Greater Cincinnati nonprofit leaders will hear that message, too.
Do Your Online Outreach Efforts Fall Flat? Stop Looking at the Tech
February 27, 2013
There is no shortage of guidance on the practical aspects of new technology, especially when it comes to new outreach and engagement channels. Right now, there are probably a half dozen “5 Things You Need to Know About [Social Media X]” posts on Twitter. Less often addressed are the internal, non-technological barriers that stand in the way of effectively deploying a good online strategy. Many a motivated staff member has attended a seminar on some technological tool only to return to the office, attempt to implement it, and watch it fall flat.
Why the Heck Should We Be Grateful? The Unseen Effects of Gratitude
November 21, 2012
The social sector – possibly more than any other – is full of expressions of gratitude. We routinely thank our donors for their support, our volunteers for their time, and our boards for their guidance. They thank us for our hard work and for the opportunity to give back. Our constituents thank us for the services we provide and we thank them for inspiring and guiding us. Because “thank you” is a natural part of our everyday conversation, gratitude has historically been dismissed as simple, obvious, and unworthy of serious attention. Over the past several years, however, a number of researchers in the field of positive psychology have studied the effect that gratitude has on our well-being. Nonprofits may want to take note of these findings and some of the creative ways that gratitude is being cultivated and assessed.
December 20, 2010
The Nonprofit Technology Network (NTEN), the organization that helps nonprofits use technology to create social change, announced today that it has received a $1.15 million grant from the Google Inc. Charitable Giving Fund of Tides Foundation. This is the first grant NTEN has received from Google. The grant will support NTEN's work to educate technology leaders about the evolving role of technology in nonprofit work, and beyond that, to produce research and training on cloud technologies and data management, visualization, and collaboration.
December 1, 2010
The Nonprofit Technology Network (NTEN) announces the 2011 Nonprofit Technology Conference (NTC) on March 17-19, 2011 in Washington, DC at the Washington Hilton. The 2011 NTC is NTEN’s signature three-day gathering bringing together nonprofit professionals from around the world to collaborate, innovate, and maximize effectiveness. With a wide mix of social events, seminars, trainings, and resources, the 2011 NTC will help nonprofits put technology to work to further their causes. NTEN expects a record number of attendees at this year’s conference.
April 5, 2010
The Nonprofit Technology Network (NTEN) announces the 2010 Nonprofit Technology Conference (NTC) on April 8-10, 2010 in Atlanta, GA at the Omni Hotel at CNN Center. The 2010 NTC will bring together an outstanding group of nonprofit leaders, IT innovators, communications gurus, fundraising superstars amongst other nonprofit staff looking to learn the latest trends, practical how-tos, and IT solutions to optimize their organization's technology to further their missions to create more social good in the world.
November 17, 2008
NTEN welcomes four nonprofit technology leaders to its board of directors this winter. Board members guide the work of NTEN throughout the year and represent the diverse makeup of the nonprofit technology community. Board Chair Lynn Labieniec said of the additions, “All four bring a diverse background and set of experiences to NTEN, and are recognized leaders in this field. We're very excited to begin work with them and make NTEN an even stronger organization.”
January 29, 2008
A new study released this week finds a gap between nonprofits’ perceptions of being understaffed in IT and the reality of actual staffing levels. Organizations that feel they are in trouble when it comes to technology are overwhelmingly more likely to report being understaffed than organizations that feel ahead of the technology curve. Yet the struggling organizations reported slightly higher staffing levels. The most striking difference was not number of staff, but the length their employment, and the number of IT staff that had been at their jobs less than one year in particular.
The report is freely available at http://nten.org/research/it_staffing.
January 18, 2008
Data portability, privacy, and communication between software platforms are quickly emerging as key issues in the future of the internet. While big consumer companies like Google and Facebook are making headlines by engaging with these issues, nonprofit organizations have long relied heavily on data about their supporters. A new report and an evaluation tool aimed at propelling nonprofits into the future of data and software integration is now available from the Nonprofit Technology Network (NTEN) in partnership with the nonprofit research firm Idealware.
“Getting Your Systems Talking: A Framework to Evaluate APIs and Data Exchange Features” is a new guide to data portability. The guide is available at http://nten.org/research/talking and includes a comprehensive report and evaluation worksheet.
January 14, 2008
See3 Communications (www.see3.net) and NTEN: The Nonprofit Technology Network (www.nten.org) announce the co-sponsorship of the 2nd Annual DoGooderTV Nonprofit Video Awards. Nonprofit organizations are encouraged to submit their videos to the contest, hosted on DoGooderTV (www.dogooder.tv), the video sharing platform for nonprofits. The grand prize winner will be announced at NTEN's annual Nonprofit Technology Conference (NTC) in New Orleans on March 21. The winner will be awarded an all-expense paid trip to the 2009 NTC to be held in San Francisco.
NP.IT: Information Week covers our event with Google
July 12, 2007
TXT 2 VOTE: NTEN on the Swamp
July 1, 2007
Katrin Verclas, NTEN's executive director, spoke with the Tribune media group's "The Swamp" about mobile campaigning.
2007 Bridge to Integrated Marketing & Fundraising Conference
June 1, 2007
NTEN is Educational Partner at the 2007 Bridge to Integrated Marketing & Fundraising Conference, July 8-10, 2007, at the Hilton Washington in Washington, D.C., June 28, 2007.
More than 1,000 nonprofit fund raisers and direct marketing professionals will discuss the most effective and innovative ways to reach donors, including best practices in online fundraising. NTEN is the educational sponsor at the conference, featuring a track of sessions on online fundraising and technology in development.
Technology for Good: NTEN on ABC
April 6, 2007
NTEN's very own Executive Director, Katrin Verclas, filmed a short spot with ABC a few weeks ago addressing how nonprofits are making use of some cool technologies to further their missions.
Wiffiti Gives Nonprofits Ability to ‘Text out Loud’
April 4, 2007
LocaModa Inc., a pioneer of interactive out-of-home social media, today announced that Wiffiti, their proprietary text messaging platform, will be a part of the Nonprofit Technology Conference in Washington, DC on April 4-6, 2007. The conference, focusing on Reinventing Politics: Creating Social Change From the Ground Up, will bring together over 1000 representatives from the nonprofit sector.
Groups offer ringtones with a statement
February 27, 2007
Environmental activists, among others, are using their cell phones for education and inspiration - via ringtones. And there's still a lot of room for experimentation in using cell phones for advocacy, says Katrin Verclas, executive director of NTEN and coordinator of MobileActive.og.
The Journal Report: Technology
November 27, 2006
The NTEN community gave their list of recommended readings - resources, websites, books, and online tools - to The Wall Street Journal Online to spread the word and ways to leverage technology for social change.
Make Privacy a Public Matter
September 26, 2006
Katrin Verclas, NTEN's executive director, talks about how integral collecting people's personal information is to the world of fundraising, and how with that information comes the responsibility to protect it.
Women in Mobile 15 - Katrin Verclas
July 27, 2006
In this edition of his series, Rudy De Waele interviews NTEN executive director Katrin Verclas about her work, passion for mobile technology, and her views on how mobile phones will impact the future and help make the world a better, more just, and more equitable place.
Where it's @
July 1, 2006
Fundraising Success interviewed NTEN executive director Katrin Verclas on her views about online fundraising and what nonprofits should be doing to improve their e-philanthropy strategy.