Often, we assume that our low-income clients don’t have access to technology. Usually that’s not the case at all, though sometimes it’s a different kind of technology and it’s not always “a computer accessing the Internet” kind of model. In this session we’ll identify the kinds of technology tools our low income client’s use, and make some suggestions for how you can tailor your programs to their needs and means. The session will also provide information on access points, and helping our client community effectively use technology. This session will focus on the experience and research in the United States.

Takeaways:

1. Which technologies are used by low-income communities and how are they used
2. How you can incorporate this knowledge into how you deliver your program services (now and in the future)
3. Solutions/Suggestions from the sector

Speaker List:

1. Ms. Joyce Raby / Legal Services Corporation
2. Alec Ross / One Economy Corporation

Session Materials:

1. Session slides