Using social networking to improve organizational results
In July 2009 Junior Achievement launched The Triangle, a private social network that securely connects thousands of its worldwide employees. Within a few weeks of the launch, more than half of the JA employees were using the community to network, share best practices, solve challenges and improve results at the local level. In the first month alone, more than 300 questions were asked of the employee community by its members, ranging from fundraising to operations to programming to requests to trade program material. More than 40% of those questions were answered within one hour of posting and 80% answered within a day. In addition, more than 50 virtual groups were formed, allowing employees to network and exchange ideas in areas of functional responsibility, geography or programming.
In this session, a leader from Junior Achievement and a leader from cubeless, the platform JA selected for the community, will discuss the value JA is receiving from its internal social network and detail the critical steps it took to ensure that employees embraced and engaged in the community when it was launched.
Session Takeaways:
1. How an internal social network can improve organizational results
2. How to set up and launch an internal social network for rapid adoption
3. What ongoing management is necessary to continue to drive value from the social network
Level: Beginner