Do your communications with users build trust as well as maintain relationships? You will learn the importance of creating an engaging online space while meeting in person or in higher-impact interaction like video chat with your network

Session Takeaways:

1.  Greater understanding of options depending on your community

2.   Case studies of high-touch versus low-touch interactions, and their impacts

3.   How to ensure a good mixture of online and online gathering.

Level: Intermediate