Resources by Topic: Organizational Culture, Communications

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Webinar: Building Community Online

Do you want to build a community online, but you're not sure how? It seems like everyone's talking about bringing people together online to accomplish a goal. We know it takes a lot of work, research, and planning to get people rallied around a cause. In this session we'll look at the groundwork for building communities, online tools to support a community, audience behaviors, and internal capacity so you can build a vibrant and successful community around your mission. Learn more »

The 12th Issue of NTEN: Change is Out - "Outcomes & Impact"

Submitted by Joleen Ong on Wed, 12/11/2013 - 12:30pm

The true test of any nonprofit is to demonstrate impact. But the first test is to set up a way to measure it. Every nonprofit aims to have impact, but few have the systems in place to calculate little more than outputs. The December 2013 issue of NTEN: Change focuses on the topic of Outcomes & Impact, with features that explore internal organizational approaches for both measuring impact and ensuring an impact focus. 

We Heart Social Data: But What Do We Do With It?

Submitted on Fri, 12/6/2013 - 8:00am
No one wants a warehouse of data that collects cobwebs and dust. We want data that can help us make our work more meaningful and efficient. We want data that will help us change the world for the better.

The 11th Issue of NTEN: Change is out: Managing Through the Noise

Submitted by Michael on Mon, 10/14/2013 - 8:52am

Have you looked outside your organization lately? It’s a busy and crowded world out there filled with digitally empowered, independent individuals that could collectively be your next wave of support.

Amidst the competition for donations, actions, and engagement, how can nonprofits with limited resources successfully amplify their mission and cut through the noise?

Town Hall: January 2014

We want to hear from you, and our quarterly Town Halls are a way to create a dedicated, open line for NTEN staff to provide updates and insights about our work, and hear from you (yes, you) about what you're working on, how we can better serve you and your team, and discuss hot topics in the community. Learn more »

Town Hall: October 2013

We want to hear from you, and our quarterly Town Halls are a way to create a dedicated, open line for NTEN staff to provide updates and insights about our work, and hear from you (yes, you) about what you're working on, how we can better serve you and your team, and discuss hot topics in the community. Learn more »

Webinar: The Strategic Project Manager

Managing projects is more than just a scope of work and the critical path. Hear from experts on how to move from an intermediate to expert level of project management and apply key strategy that align with your already excellent tools and organization.   Learn more »

How Does Organization Structure Affect Online Success?

Submitted on Wed, 6/12/2013 - 7:00am
For those of us who have responsibilities in online fundraising / marketing / technology, often our work doesn’t fit within the traditional department structure of most nonprofit organizations. Effective leadership can come from anywhere in an organization.

Case Study: Artist Trust Applies Lessons from the Nonprofit Technology Leadership Academy

Submitted on Fri, 6/7/2013 - 7:00am
An arts organization develops a technology plan to help meet diverse constituent needs.

The 2013 Nonprofit Engagement Data Management Study: A Graphic Report

When it comes to tracking and using “engagement” data – the actions, interactions, and even conversations that relate to an organization’s work but don’t necessarily represent the transactional or financial data that have been traditionally used for measuring an organization’s health – today’s nonprofits are either tracking a lot, or hardly anything at all. And very few organizations are applying that data to make decisions about their programs or measure their strategic outcomes.

In the spring of 2013, NTEN and Avectra surveyed nonprofit communications, fundraising, and leadership staff about their engagement data management practices, findings, and future plans. The results of the study are available in this graphic report.