Event Details

Constrained resources. Limited budgets. Insurmountable inbound requests from donors and supporters. How are organizations staying afloat?

Supporters genuinely want to help, but they demand access to information anytime, anywhere. If you lose that window of engagement when the supporter is most motivated to offer support for your mission, are you potentially losing a donation, a volunteer or supporter?

Join us on June 2nd for a webinar to hear best practices and examples on how your organization can be empowered to meet your constituents’ needs at the point of that need—on the web, via email, on the phone or through social networks. Every day, your organization deals with people, resources, and stakeholders who are facing serious challenges and therefore, you need an effective and efficient program for interacting with those you serve and those who want to help you serve.

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During the webcast, you will learn how to:

• Increase retention of supporters and drive significant increase in supporter numbers and income
• Reduce the volume of inbound requests for information and donations
• Decrease staff needed to support inbound calls and requests
• Accelerate constituent response times from days to hours
• Simplify donation and gift-ordering process
• Maintain an ongoing dialog with constituents and deliver relevant and personalized communication to sponsors and the public to increase donations
• Ensure more of the funds raised are spent directly on serving your mission by removing unnecessary technology and support costs
• Create a single view of multi-channel interactions to help customer service staff offer timely responses and improve

We hope you will join us to learn how to maximize constituent engagement and service through multi channel interactions to help you continue to make a difference in the lives and communities your organization serves.

About RightNow

RightNow is a leader in bringing customer experience solutions delivered via a secure cloud to Nonprofit organizations and has spent more than ten years helping Nonprofit organizations drive engagement, foster collaboration and enhance the delivery of service while maximizing efficiency. RightNow helps non-profit organizations significantly increase member engagement and reduce the cost of operations through solutions that expand the organization’s reach, promote their cause, and influence their target audience, allowing organizations to remain focused on their core missions.

About Product Spotlight Webinars

 Product Spotlight Webinars are presented by sponsors. In these sessions, you'll have the opportunity to learn about products and services, as well as some of the latest trends in the sector. Content in these sessions has been developed solely by the sponsor.

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