Is VoIP the Right Match for Your Organization?
Event Details
VoIP - Voice over Internet Protocol: You've probably heard of it, and perhaps, wondered if it's a good fit for your organization. Using the Internet to make phone calls has become common practice, but do the benefits translate to your organizational needs?
In this webinar, we'll look at the reasons VoIP may make sense for your organization, steps for preparation, and a plan for implementation. Questions like "What does QoS mean?" and "How many data ports should I have" will be addressed alongside security issues and cost. VoIP vendors will be analyzed and criteria for choosing the right company will be presented. The switchover will be discussed, along with tips for a successful implementation.
Presented by: Dave Tainer is Director of Information Systems for GMHC, a Manhattan-based nonprofit that was first in the fight against AIDS. Dave has been responsible for providing IT guidance and vision to operations and programs since coming on board in January 2006. He has successfully implemented structured corporate principles of IT management (CoBIT, ITIL), which have resulted in increased productivity, faster network access, enhanced security, compliance with HIPAA and PCI, and a data migration to a governmental database and reporting system. He was instrumental in securing a $1,106,000 technology-only capital grant from NYEDC which has allowed for a state-of-the-art network infrastructure, new workstations for all staff, and a VoIP implementation.
Prior to GMHC, Dave was adjunct faculty at DePaul University in Chicago, teaching in three departments: Human-Computer Interaction as a Usability specialist, Computer Science as a database and systems specialist, and Digital Cinema as a technical specialist (digital cinematography). He previously taught business statistics at other Chicago-area universities, mostly for MBA programs.
Between 1998 and 2005 Dave served as founder and senior partner of BuTain, Inc., a technology consulting firm specializing in IT Strategy and Management Consulting. He previously held the position of CIO for Unified Management, a professional employer organization (PEO). During his tenure at Unified, Dave was a frequent guest speaker on all IT issues in the PEO industry at events, conferences and roundtables, and helped Unified Management define the cutting-edge in PEO technology and information management.
