Nonprofit managers are ever more often called on to make decisions about technology, but few have any background or training in information systems. Lack of confidence and, in some cases, skill often lead to slow and ineffective decision-making as well as flawed decisions and, in some cases, no decisions at all. A combination of increased literacy, good decision-making processes, and effective use of technical resources and peers leads to better, faster decisions, even for non-technical managers.

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