Embracing Citizen-Centricity Through the Web - Washington, DC Conference

Cost: Free
10/07/2008 - 8:00pm
US/Eastern



ForeSee Results' annual conference in Washington DC brings together experts in measuring the success of government and non-profit websites. Check out the full agenda and register at: http://www.foreseeresults.com/PublicSectorSummit2008.html

Sessions include:
Keynote speaker Eric Peterson (author of Web Analytics Demystified) will address the tools public sector sites need to round out their web measurement ecosystem

Keynote speaker Mike Nelson, Georgetown professor and consultant on Internet-related policy, highlights key trends and what they mean for the future of e-Gov

Case studies by Tim Cash and Carl Chitwood of the National Park Service and Susan Fariss of Business.gov

ACSI Director David Van Amburg and ForeSee Results President and CEO Larry Freed discuss why customer satisfaction is so important in the public sector

Fresh ideas about using and assessing the contribution of social media from Les Benito, Dept.of Defense, and Joyce Bounds, of the Veterans' Administration

Usability Audit case study with Howard Hughes Medical Institute exploring search best practices

Best practices in measuring the performance of multilingual websites, from the perspective of the site visitors

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