News from the NTEN Connect Blog

2007 CRM Satisfaction Survey

Submitted by Brett on Tue, 12/11/2007 - 11:12am

Choosing a CRM can be frustrating and overwhelming. With so many choices and so little time to research all the options, many of us rely heavily on the recommendations of our peers to cut through the noise and provide some insight.

This is why NTEN is proud to present the results of our first CRM Satisfaction Survey.

> Download the Full Report

We've surveyed hundreds of your peers in order to provide you with a wide array of opinions about CRM systems, and the characteristics of the vendors providing those products. Over six hundred people indicated their willingness to recommend the systems they currently use.

Once you have identified two or three systems that meet your organization's needs, this report can help you to make your final decision as to which system is right for your organization.

The report is available free to NTEN Members, $50 for non-members. If you're not already enjoying full member benefits, join today.

> Download the full report

What You Need to Know Monthly Giving

Submitted by Brett on Thu, 12/06/2007 - 5:04pm

Back in October, we mentioned that M+R Strategic Services was running a survey polling nonprofits about online monthly giving programs. Well, they've published the results. Hooray for follow-through!

They surveyed nearly 70 organizations and analyzed the online donor data of eight large nonprofits to get some answers. You can get the full report from their web site.

Facebook Thinks It's Creepy Too!

Submitted by Holly on Thu, 12/06/2007 - 11:05am

There was a lot of hoopla over the recent announcement by Facebook about its Social Ads program, called Beacon. And by hoopla, I mean near hysteria-level complaining. The blogosphere was aghast at the idea of the opt-out based advertising scheme. Apparently, the fine folks at FaceBook have seen the error of their ways. Mark Zuckerberg posted to the FaceBook blog yesterday:

About a month ago, we released a new feature called Beacon to try to help people share information with their friends about things they do on the web. We've made a lot of mistakes building this feature, but we've made even more with how we've handled them. We simply did a bad job with this release, and I apologize for it.

In response, they are implementing a couple of interesting changes:

First, you will have to opt-in to display any Beacon advertising in your news stream, etc., instead of having to opt-out. Additionally, if you fail to respond to the opt-in request that is generated when you interact with a Beacon site, the system does not display the advertising. This is a significant and good change.

Secondly, you can opt-out of the dang thing to begin with. Just go to your FaceBook privacy settings and click on the link for External Websites.

How to Work with Your Organization's Wired Fundraisers

Submitted by Brett on Tue, 12/04/2007 - 11:46am

With the proliferation of fundraising widgets and social networks, nonprofit professionals are finding that they must share control of their organization's message with individual supporters, a concept that can be difficult to accept.

The most committed "wired fundraisers" or "uber-activists" will often accompany a homegrown fundraising campaign with their own images, video, and text. These personalized accounts of an organization's work present concerns about messaging and accuracy -- but opportunities for collaboration, as well.

Join NTEN and Peter Deitz for the webinar, "Sharing the Message: How to Work Effectively with Your Organization's Wired Fundraisers". We'll explore the impact of person-to-person fundraising on communications strategies and fundraising for nonprofits large and small.

When: Thursday, December 6th, 11 am PT / 2 pm ET

Cost: $25 NTEN Members, $50 for Non-Members

Presented by: Peter Deitz, Founder of Social Actions

> Register Today

The NPTech Community Remembers Wayne Glenn, Jr.

Submitted by Annaliese on Tue, 12/04/2007 - 9:17am

Last week NTEN and the NPTech community lost a techie for good.

Glenn was the Information Systems Manager at Third Sector New England. Like many nonprofit technology professionals, he has been described by his friends and colleagues as someone who tapped into super powers to be in multiple places at once, tackling numerous responsibilities single-handedly, all while being committed to serving the community.

Glenn not only fought his own battle with multiple myeloma, he also fought to help others with the disease by raising money for the Multiple Myeloma Research Foundation and participating in their annual Race for Research in Boston.

Our thoughts go out to his loved ones and the community he served.

NTC 2008 Registration Now Open!

Submitted by Brett on Mon, 12/03/2007 - 3:51pm

Plan on joining us in New Orleans, March 19-21, because registration for the 2008 Nonprofit Technology Conference is officially open.

You know the NTC: More than 1,000 people will come together at the Sheraton New Orleans to connect with colleagues, learn about the issues, share their knowledge with others, and, of course, have fun. But there are a few things you may not know yet:

  • This year's theme is "Building Community: Connections around the globe and around the corner"
  • David Pogue, the personal technology columnist for the New York Times, will be the plenary speaker. Will he favor us with a song?
  • The After Party will be held on Thursday, March 20th, at New Orleans' legendary Tipitina's. You can sign up to get down when you register for the NTC.
  • NTEN members save $200 on their NTC registrations, substantially more than the cost of becoming a member. If you're planning on attending our conference, it just makes good economic sense to join NTEN today.

Learn more from our recenty updated NTC pages. See you in New Orleans!

Bev Magda in InformationWeek

Submitted by Holly on Mon, 12/03/2007 - 2:56pm

NTEN Members are making news again! The Humane Society of the United States has been a member of NTEN for some time now. This weekend, Bev Magda, their CIO, was featured in InformationWeek. Check out her profile!

(Bev, I love Visio, too).

LinkedIn as a Fundraising Tool?

Submitted by Anna on Mon, 12/03/2007 - 12:39pm

Recently, NTEN Member Paul Lamb presented to the NTEN Discuss Affinity Group his LinkedIn fundraising experiment: using the social network as a tool to create dollars for Street Tech students through the LinkedIn Answers feature.

A few Affinity Group members felt this was on the borderline of the LinkedIn user agreement and social network etiquette.

Blogs in Plain English

Submitted by Holly on Fri, 11/30/2007 - 9:56am

CommonCraft is at it again. The most recent installment of their "In Plain English" series: blogs. Happy Friday! Enjoy!

Why Don't You Shut Up?

Submitted by Holly on Fri, 11/30/2007 - 9:13am

Flickr Photo: johnmukA couple of weeks ago, my 2-year-old was kind enough to let me listen to NPR on our way downtown, and I heard a funny little snippet about Spain's most popular ringtone:

...a royal voice saying “Why don't you shut up?” — the recent outburst of Spain's King Juan Carlos to President Hugo Chávez of Venezuela at a summit in Santiago, Chile.

I meant to blog it but forgot. (I think my mind was trying to erase the subsequent event of that car ride, namely listening to "A Spoonful of Sugar" 13 time in a row.)

Imagine my delight when Katrin Verclas, esteemed former NTEN ED, tweeted a link to an Economist piece stemming from an event she ran in Sao Paulo, Brazil. It's a great summary of some of the cutting edge mobile work that's going on around the world, from election monitoring in Nigeria to getting around censorship in Pakistan -- and it references the King Juan Carlos ringtone.

Are mobile phones really the next big thing? It certainly looks that way. An article in the Baltimore Sun points out that the US market is really busy right now making sure that the next generation of mobile phones will be much more than phones: