News from the NTEN Connect Blog

The Nonprofit Technology Community Remembers Dan Scharfman

Submitted by Megan on Mon, 02/04/2013 - 3:32pm

The nonprofit technology community recently lost an incredible member with the passing of Dan Scharfman. Deborah Elizabeth Finn and others in the Boston area that knew him and his impact have shared their thoughts in this post.

Building Community through Twitter Chats

Submitted by Heather on Thu, 01/31/2013 - 4:45pm

Interested in learning how to build community through Twitter chats? We welcome you to join us for a three part webinar series on what Twitter chats (and building community) can accomplish for your organization, for the participants, and for the community you wish to impact.

Learn more and register today

Our presenter, Hildy Gottlieb, is co-founder of Creating the Future, a nonprofit living laboratory for accelerating social change. Through her work with Creating the Future, Hildy co-founded the #NPCons twitter chat for consultants and coaches to community benefit organizations.  In addition to her work as “Chief Boundary Pusher” at Creating the Future, Hildy is a TEDx speaker and the author of “The Pollyanna Principles: Reinventing ‘Nonprofit Organizations’ to Create the Future of Our World.”

Things We Like (January 2013)

Submitted by Brett on Thu, 01/31/2013 - 11:17am

A monthly roundup of our favorite nonprofit tech resources and other goodies.

  1. 'Tis the season: the season for Google Flu Trends to demonstrate the power of aggregated search data.
  2. So, if you were procrastinating on getting that flu shot, well... maybe procrastination isn't such a bad thing. But please, at least wash your hands.
  3. Have you ever tried doing nothing for 2 minutes? It's hard!
  4. Not as hard as raising money through social media, though. But it can be worth the effort, according to a new white paper.
  5. And reaching folks on mobile? Phew, that's tough. But with 85% of American adults now owning a smart phone, how can we not try?
  6. Unless you're one of those "This too shall pass" folks. In that case, you may be pleased to hear that we're approaching the end of the smartphone era. Yes, that does mean something else is coming, but it will totally justify your lack of a mobile website in the short term.
  7. Besides, Idealist is looking to snap up all the great web developers. (It could be you!)
  8. We would like to take issue with whoever created Instant Google Street View. Yes, it's awesome -- but if you type in NTEN HQ's address, you get stuck in a curio store. Forever! If you find a way out, please let us know. We do have a conference to plan, after all.
  9. Did you see the short documentary about a piano left on the street in New York City? It's just a series of still images, but it's almost heartbreaking. Just a reminder that the technology is there; you just need to make effective use of it.
  10. But you know us, we can't leave you on a down note. Here it is: possibly the Best. Use. Ever. of an ABBA song. And a nonprofit made it. Thanks SPCA!

Things We Like (and Will Miss About Brett)

Submitted by Amy on Wed, 01/30/2013 - 10:00am

Did you know that in his six years at NTEN, Brett has sent more than 6 million emails? It's true.

It is with the same combined emotion of being impressed and knowing it's true that I announce today that Brett will be stepping down from his role as NTEN's Communications Director at the end of February.

Beyond sending emails, in Brett's time at NTEN he helped create a community of nonprofit leaders who were excited to learn and share with each other, he wrangled a website with the best of them, and he provided insight and guidance to our strategic direction and evaluation of our work.

It seems too simple to say he will be missed, but at least he isn't going very far. At the beginning of March, Brett will be joining the crew over at ThinkShout, a long-time NTEN member, NTC Sponsor, and general do-good team in the nonprofit technology community.

Measurement Takes Center Stage in Bill Gates' 2013 Letter

Submitted by Annaliese on Wed, 01/30/2013 - 7:37am

In the annual letters from Bill and Melinda Gates which was released today, measurement takes center stage.  In case you weren't yet convinced, I imagine this clear declaration -- which ties the concepts of business innovation like incremental improvement of steam power to making vaccine delivery more effective -- will move the needle for you.

Here is a snippet from Bill Gates:

Of course, the work of our foundation is a world away from the making of steam engines. But in the past year I have been struck again and again by how important measurement is to improving the human condition. You can achieve amazing progress if you set a clear goal and find a measure that will drive progress toward that goal. . . .This may seem pretty basic, but it is amazing to me how often it is not done and how hard it is to get right.

The primary components of the message, which discusses the areas of innovation and work that the Gates Foundation invests in, can be summarized as:

Introducing a New NTEN Workbook: Getting Started With Data-Driven Decision Making

Submitted by Annaliese on Mon, 01/28/2013 - 10:21am

Over the last few years, NTEN has been working with nonprofits to understand how to better wrangle all the data they’re creating and what’s available to them into improved results: more mission impact.

But what about the steps an organization has to take before collecting or analyzing the data? How do we determine which data matters in the first place, and how that data will impact the direction of our work?

We are very excited to release a free resource to help nonprofits get started with this important strategic steps:

> Getting Started With Data-Driven Decision Making: A Workbook

With this workbook, we hope to provide nonprofit leaders with a set of worksheets that will help guide thinking and planning around more effective data strategies.

Download the workbook for free.

Get the Most out of Your Google Grant

Submitted by Brett on Fri, 01/25/2013 - 10:47am

You probably already know that Google Grants gives out free AdWords accounts to nonprofits. With an account, if somebody searches for info on, say "polar bears" -- and your organization is trying to ensure there's an ice cap left for them to do polar bear-y things on -- you can use AdWords to try to steer them to your web site. (The searchers, not the polar bears. If polar bears learn to use the Internet, we're all in trouble.)

Yes, you too can try to attract the attention of folks looking for specific information with 3 lines of text next to Google search results. But it can be hard to get started, and even harder to optimize and track.

That's why we're excited to offer you a new webinar series, "Online Advertising Power for Nonprofit Organizations".

Learn more and register today >>

It’s 2013, Do You Know Where Your Web ROI Is?

Submitted on Wed, 1/16/2013 - 1:48pm
You cannot develop an ROI model for any part of your web presence without going directly back to your mission.

Tech Across Your Org: Social Media Collaboration Across the NYC Elder Abuse Center

Submitted by Annaliese on Mon, 01/14/2013 - 8:22am

[Editor's note: The following is from the December 2012 issue of NTEN:Change, NTEN's quarterly journal for nonprofit leaders. Read the complete issue on "Collaboration" when you subscribe to the journal for free!]

By Debra Askanase, Community Organzier 2.0

This spring, the New York City Elder Abuse Center (the Center) began its journey from a traditional, “non-social” organization to one that uses and embraces social media in both its communications and internal processes. Established in 2008 as a collaborative response to the growing number of complex elder abuse cases in NYC, the NYC Elder Abuse Center helps professionals, organizations, and systems prevent elder abuse and improve their response to it.

The Center wanted to expand its reach, connections, and impact using social media and received grant funding in 2011 for social media planning and implementation through 2012. The Center staff includes just five staff members (four full-time) plus one very part-time social media manager at five hours a week. In order to accomplish the goals of social media strategy, Deputy Director Risa Breckman knew that 1.) work must be spread among staff 2.) she had to delegate others to take the lead with social media and 3.) everyone will need training in order to realize efficiencies and goals.

I Could Be Your Next Monthly Donor. So Call Me, Maybe?

Submitted on Fri, 1/11/2013 - 7:42am
We've spent years figuring out how to recruit, retain, and upgrade monthly donors. Here are a few quick tips for getting those donors to take your relationship to the next level by joining your monthly sustainer program.